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Client Services Project Manager

Project ManagerProject ManagerOtherRemoteSeniorTeam 5,001-10,000Since 1991H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

85 days ago

Salary

0

Seniority

Senior

Bachelor Degree4 yrs expEnglish

Job Description

Client Services Project Manager

NICE

• Own full lifecycle project delivery from planning through execution to closure, ensuring adherence to project management best practices (Agile and Waterfall). • Build project plans based on customer requirements and implementation team deliverables. Must understand key technical concepts of Conversational AI to independently build plans. • Develop detailed project plans aligned with the SOW. • Lead multiple projects concurrently. • Track action items and enforce accountability across stakeholders. • Identify and mitigate risks early. • Lead post-project evaluations. • Communicate clearly and regularly with all stakeholders. • Foster a culture of collaboration and excellence.

Job Requirements

  • Minimum 4+ years of project management experience.
  • Proven track record managing multiple projects.
  • Comfortable working with technical teams.
  • Experience serving as the primary client contact.
  • Skilled in developing and maintaining detailed project plans.
  • Proactive in managing risks and escalations.
  • Highly organized and detail-oriented.
  • Proficient in MS Project, Jira, Asana, or Smartsheet.
  • Must be authorized to work in the US.

Benefits

  • Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations.

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