Job Closed

This listing is no longer active.

American Addiction Centers logo
American Addiction Centers

Leading nationwide provider of substance use treatment offering a full continuum of care. #FreedomFromAddiction

Pre-Service Scheduler 1 Remote

Administrative AssistantAdministrative AssistantOtherRemoteMid LevelTeam 1,001-5,000Since 2012H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

97 days ago

Salary

$22 - $33 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

Pre-Service Scheduler 1 Remote

American Addiction Centers

Department: 10336 Enterprise Revenue Cycle - Revenue Cycle Scheduling Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday, 8:30am-5:30pm. Pay Range $21.85 - $32.80 The Pre‑Service Scheduler plays a vital role in delivering an exceptional patient experience by ensuring timely, accurate, and courteous scheduling of outpatient diagnostic testing and procedures. In this remote position, you will serve as a key point of contact for patients, physician offices, and clinical departments—helping coordinate care, remove barriers to access, and ensure patients are fully prepared for their appointments. This role requires strong attention to detail, excellent communication skills, and the ability to work independently in a fast‑paced, high‑volume environment. If you are passionate about patient service, enjoy problem‑solving, and thrive in a structured yet dynamic setting, this role offers meaningful impact and growth opportunity. Essential Functions - Provide prompt, professional, and courteous service to patients, physicians, physician office staff, and hospital departments. - Interview patients to accurately assess scheduling needs and coordinate appointments for outpatient diagnostic testing and procedures. - Accurately collect, analyze, and document patient demographic, insurance, financial, and clinical information from multiple sources. - Utilize computerized central scheduling systems to schedule appointments efficiently while preventing conflicts and ensuring proper test sequencing. - Enter and maintain complete and accurate patient registration data within established policy timeframes. - Inform patients of insurance requirements, pre‑payment financial obligations, and assist with financial transactions as applicable. - Complete Medicare Questionnaires for all Medicare patients and maintain working knowledge of Medicare, Medicaid, and third‑party payer requirements, including pre‑authorization and referral guidelines. - Obtain and accurately transcribe provider orders for scheduled outpatient exams. - Provide patients with clear and accurate preparation and arrival instructions prior to scheduled exams. - Maintain knowledge of Advocate Aurora Health department operations to appropriately address or route patient and staff inquiries. - Actively participate in staff meetings, training sessions, group projects, and continuing education to maintain competency and support departmental improvement initiatives. - Attend all mandatory in‑services and complete required safety and skills competencies. - Maintain strict confidentiality of patient information in compliance with HIPAA and organizational policies. Education & Experience - High school diploma or equivalent required. - One (1) year of experience in healthcare, insurance, call center, or customer service environment typically required. - Experience working with patient registration, scheduling systems, or insurance verification preferred. - Ability to work independently in a high‑volume, high‑stress environment while meeting deadlines and prioritizing work effectively. - Strong problem‑solving skills with the ability to analyze information, identify issues, and draw logical conclusions. - General computer proficiency and comfort working across multiple systems and applications. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation - Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training - Premium pay such as shift, on call, and more based on a teammate's job - Incentive pay for select positions - Opportunity for annual increases based on performance Benefits and more - Paid Time Off programs - Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability - Flexible Spending Accounts for eligible health care and dependent care expenses - Family benefits such as adoption assistance and paid parental leave - Defined contribution retirement plans with employer match and other financial wellness programs - Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Requirements

  • High school diploma or equivalent required.
  • One (1) year of experience in healthcare, insurance, call center, or customer service environment typically required.
  • Experience working with patient registration, scheduling systems, or insurance verification preferred.
  • Ability to work independently in a high‑volume, high‑stress environment while meeting deadlines and prioritizing work effectively.
  • Strong problem‑solving skills with the ability to analyze information, identify issues, and draw logical conclusions.
  • General computer proficiency and comfort working across multiple systems and applications.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Related Categories

Related Job Pages

More Administrative Assistant Jobs

Parsons Corporation logo

Assistant Resource Coordinator

Parsons Corporation

Parsons is a global technology-driven solutions provider specializing in defense, intelligence, cybersecurity, infrastructure, and space. Founded in 1944, the c

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible. Job Description: T5 Program Summary: The Federal Aviation Administration (FAA) awarded the Technical Support Services Contract 5 (T5) to Parsons in April 2023. Parsons is the prime contractor. This $1.8+ billion contract has a 4-year base period with two 3-year options. The statement of work includes a variety of activities that support the FAA’s Capital Investment Plan (CIP) and certain reimbursable programs, the FAA NextGen Program, national security programs and aviation safety. Specifically, work includes site selection and engineering, construction, environmental and fire/life safety, equipment installation and testing, drafting, contract surveillance, and other technical services as required. Work is performed across the nation in each of the FAA’s nine regions as well as the Aeronautical Center in Oklahoma City, Oklahoma, and the Technical Center in Atlantic City, New Jersey and in several U.S. territories. An average staff of 500 with a peak staff over 650 supports this contract, in addition to those subcontractors who perform construction work. POSITION OVERVIEW: Under general supervision of the T5 National Resource Manager (NRM), performs a variety of routine and non-routine resource related administrative tasks in accordance with established procedures. This administrative position requires the incumbent to exercise good judgment and initiative in order to work within established deadlines. NRM provides guidance in completing non-routine assignments. SPECIFIC RESPONSIBILITIES: - As directed by the NRM, Maintains reports for training, employee resources and other metrics/reports as needed. Main POC for DOL rate requests across the program on a National basis. - Assist the Resource team in maintenance of Resource program functions such as onboarding, offboarding, subcontractor badging, and employee rosters/records. - Assist the Resource team with coordination of new hire onboarding, assets, DOT Badging and cell phones along with other new hire onboarding activities. - Reconciles various reports and records; Follows up as needed to ensure timeliness and avoidance of missed deadlines. - Prepares reports for the NRM on a recurring and/or ad hoc basis. - Performs other responsibilities associated with this position as may be appropriate. EDUCATION/EXPERIENCE: - Associate's Degree in Accounting, Finance, Business, HR (or equivalent) and 3-5 years of related work experience, preferable within government contracts. SKILLS/COMPETENCIES: - Good written and oral communication, organizational, and interpersonal skills are required. Proficiency in MS Office with expertise in Microsoft Word, PowerPoint and Excel is required. - Experience working with SCA/DBA or government is plus but not required. Security Clearance Requirement: None This position is part of our Federal Solutions team. The Federal Solutions segment delivers resources to our US government customers that ensure the success of missions around the globe. Our intelligent employees drive the state of the art as they provide services and solutions in the areas of defense, security, intelligence, infrastructure, and environmental. We promote a culture of excellence and close-knit teams that take pride in delivering, protecting, and sustaining our nation's most critical assets, from Earth to cyberspace. Throughout the company, our people are anticipating what’s next to deliver the solutions our customers need now. Salary Range: $22.93 - $40.14 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! This position will be posted for a minimum of 3 days and will continue to be posted for an average of 30 days until a qualified applicant is selected or the position has been cancelled. Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status. We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.

United States
$23 - $40 / hour
Job Closed
MVP Health Care logo

Associate, Credentialing Specialist

MVP Health Care

MVP Health Care is a not-for-profit regional health benefits company offering high-quality insurance coverage to communities in Vermont and New York. Working si

Join Us in Shaping the Future of Health Care At MVP Health Care, we’re on a mission to create a healthier future for everyone. That means embracing innovation, championing equity, and continuously improving how we serve our communities. Our team is powered by people who are curious, humble, and committed to making a difference—every interaction, every day. We’ve been putting people first for over 40 years, offering high-quality health plans across New York and Vermont and partnering with forward-thinking organizations to deliver more personalized, equitable, and accessible care. As a not-for-profit, we invest in what matters most: our customers, our communities, and our team. What’s in it for you: - Growth opportunities to uplevel your career - A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team - Competitive compensation and comprehensive benefits focused on well-being - An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace. You’ll contribute to our humble pursuit of excellence by bringing curiosity to spark innovation, humility to collaborate as a team, and a deep commitment to being the difference for our customers. Your role will reflect our shared goal of enhancing health care delivery and building healthier, more vibrant communities. Qualifications you’ll bring: - Associate’s degree or relevant training in a business school/health care - setting. - The availability to work full-time, virtual - Minimum of 2 years of employment experience working in the medical - community (medical office, medical records, medical billing), claims - processing, health care or health insurance required. - Ability to meet and maintain required departmental quality and quantity - standards, ability to monitor and follow up on outstanding items identified. - Ability to work independently, ability to handle multiple tasks at one time, ability to meet deadlines. - Strict attention to detail. - Curiosity to foster innovation and pave the way for growth - Humility to play as a team - Commitment to being the difference for our customers in every interaction Your key responsibilities: - Conducts RPA verifications and manual verifications of and processes credentialing, recredentialing, registration applications of providers and organizational facilities in accordance with MVP Policies, NCQA standards, CMS, NYS Department of Health and other regulatory agencies. - Processes Credentialing and Recredentialing Applications for practitioners and organizational providers including preparing files for the MVP Credentials Committee. - Conducts primary source verifications from various sources (hospitals, residency programs, internet sources, physicians, practitioners, and insurance companies). - Reviews files to ensure all necessary documentation and information has been received and conducts follow up, as necessary. - Processes provider specialty/category change requests, ongoing monitoring files, early files, and staff review files. - Data enters Credentialing information into sProvider (formerly Cactus) Credentialing software and performs cleanup projects, as directed. - Enters Billing information into Facets. Monitor and maintain outstanding record reports and noncompliance reports to ensure regulatory compliance. - Liaison between IPAs, Professional Relations, Provider Data Management, Network Development and Credentialing department. - Ability to maintain confidentiality and adhere to regulatory compliance issues as they exist and change from time to time. - Must be able to work additional hours as needed. - Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer. Where you’ll be: Virtual within New York State Pay Transparency MVP Health Care is committed to providing competitive employee compensation and benefits packages. The base pay range provided for this role reflects our good faith compensation estimate at the time of posting. MVP adheres to pay transparency nondiscrimination principles. Specific employment offers and associated compensation will be extended individually based on several factors, including but not limited to geographic location; relevant experience, education, and training; and the nature of and demand for the role. We do not request current or historical salary information from candidates. $24.00-$31.92 MVP's Inclusion Statement At MVP Health Care, we believe creating healthier communities begins with nurturing a healthy workplace. As an organization, we strive to create space for individuals from diverse backgrounds and all walks of life to have a voice and thrive. Our shared curiosity and connectedness make us stronger, and our unique perspectives are catalysts for creativity and collaboration. MVP is an equal opportunity employer and recruits, employs, trains, compensates, and promotes without discrimination based on race, color, creed, national origin, citizenship, ethnicity, ancestry, sex, gender identity, gender expression, religion, age, marital status, personal appearance, sexual orientation, family responsibilities, familial status, physical or mental disability, handicapping condition, medical condition, pregnancy status, predisposing genetic characteristics or information, domestic violence victim status, political affiliation, military or veteran status, Vietnam-era or special disabled Veteran or other legally protected classifications. To support a safe, drug-free workplace, pre-employment criminal background checks and drug testing are part of our hiring process. If you require accommodations during the application process due to a disability, please contact our Talent team at hr@mvphealthcare.com.

United States
$24 - $32 / hour
Job Closed
Lisa Russel logo

Administrative Virtual Benefits Assistant

Lisa Russel

Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose. Over 20% growth last year, even during challenging economic conditions Stability and long-term demand Serve clients across the U.S. and Canada

Role Description After a record-breaking year with over 20% growth, we are expanding our team and seeking motivated individuals for sales and leadership roles. If you’re hard-working, enthusiastic, and eager to grow, this could be the perfect opportunity! No prior industry experience is required—we provide industry-leading training and support to help you achieve your professional and personal goals. Work from the comfort of your home—or anywhere you choose—while building a rewarding career. Responsibilities - Calling and receiving calls from clients - Scheduling appointments for clients interested in benefits - Presenting and explaining insurance products and benefit packages via Zoom - Completing applications for insurance products - Participating in ongoing optional training sessions Qualifications - No prior industry experience required Requirements - Hard-working and enthusiastic - Eager to grow Benefits - 100% Remote / Work From Anywhere - Comprehensive training programs to ensure your success - Energetic, positive, and supportive team environment - Rapid career growth and advancement opportunities - Weekly pay plus performance-based bonuses - Medical reimbursement program after 90 days - Residual income opportunities - Eligibility for all-expense-paid incentive trips worldwide Company Description - Voted #24 Happiest Company to Work For - A+ Superior rating from A.M. Best for financial strength - Parent Company Globe Life has more policyholders than any other insurance company in the world

United States
Job Closed
OtherRemoteTeam 10,001+Since 2013H1B Sponsor

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Acrisure is seeking Case Manager Assistant to join our growing team. The Case Manager Assistant plays a key support role on the Telephonic Case Management team by helping case managers stay organized, responsive, and efficient. This position focuses on administrative coordination, documentation support, outbound/inbound communication, and tracking next steps so cases move forward smoothly and timely. This is an excellent role for someone who is highly organized, professional on the phone, and comfortable working in a fast-paced, service-driven environment. Responsibilities Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions. o This a remote role- anywhere USA-Central and pacific time zone preferred. o Availability needed for a consistent schedule anytime between 8amET – 8:30pm ET. o Bilingual (Spanish speaking) strongly preferred - Case Support & Coordination - Support telephonic nurse case managers by coordinating non-clinical activities that help advance claim progress - Place outbound calls (per scripted guidance) to obtain/update contact information, confirm appointment details, and facilitate communications between parties - Assist with scheduling and coordinating calls/appointments with providers, patients, employers (when applicable), and claim representatives - Track action items, due dates, and follow-ups to ensure timely next steps - Communication & Customer Service: - Serve as a professional point of contact for routine/non-clinical inquiries and route clinical questions to the nurse case manager - Communicate clearly and respectfully via phone and email with patients, providers, claims teams, and internal staff - Support a collaborative customer-service approach that reflects Ascential’s standards - Documentation & Records Management: - Enter accurate, timely documentation in client systems based on direction from the nurse case manager - Upload, label, and organize records and documents in accordance with internal standards - Maintain confidentiality and always adhere to HIPAA requirements. - Reporting & Quality Support: - Maintain basic trackers (case status, contacts, outstanding items, records requests, appointments, barriers) - Assist in preparing routine updates and summaries for nurse review - Follow established workflows and contribute to quality by ensuring details are complete, clear, and accurate - Professionalism and Continuous Improvement: - Participate in training, team meetings, and process updates - Maintain strong attention to detail, reliability, and productivity while working independently in a remote setting - Perform other duties as assigned - Skills/Qualifications: - Education: - High school diploma or equivalent required - Associate degree or coursework in healthcare, business, or related field preferred - Experience: - 1+ year experience in an administrative, customer service, medical office, claims, or healthcare support role preferred - Experience supporting case management, utilization review, workers’ comp, or insurance environments is a plus - Required Skills: - Strong organization and time management; able to prioritize and manage multiple tasks daily - Excellent phone presence and written communication (email/documentation) - High attention to detail and ability to follow procedures consistently - Bilingual (Spanish speaking) strongly preferred - Ability to learn new software quickly; proficiency with Microsoft Office (Outlook, Word, Excel) - Ability to maintain accurate records, prepare basic reports, and use correct grammar - Ability to maintain confidentiality and handle sensitive information appropriately - Work Setting & Requirements: - Full-time remote/work-from-home position (U.S. based) - Ability to work a consistent schedule anytime between 8amET – 8:30pm ET - Dedicated home office space that ensures privacy, with reliable high-speed internet - Ability to use a computer keyboard/mouse for extended periods (8+ hours/day) - Physical Demands - While performing the duties of this position, the employee is required to sit for extended periods, communicate verbally and in writing, and operate standard office equipment. May require occasional movement of materials up to 10 pounds regularly and up to 30 pounds infrequently. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties may change at any time with or without notice. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: - Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. - Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. - Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. - Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. - … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com. Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws. California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy. Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice. Welcome, your new opportunity awaits you.

United States
Job Closed