• Interview subject-matter experts (SMEs), such as Product Managers, Engineers, and Marketing Managers, about product-related changes to gather information for technical documentation • Work with Product Managers to develop or review text for product UI • Attend meetings for assigned projects to represent the Product Writing team and capture any required product changes • Create and maintain technical documentation and tutorial video scripts for customers to support KnowBe4’s products and services • Act as an SME and/or peer reviewer for projects related to your assigned areas • Respond to internal requests for documentation additions or updates • Manage projects, track documentation changes, and collaborate during the product development process using Jira • Ensure quality, accuracy, consistency, and clarity within our knowledge base documentation, tutorial videos, and more • Track any updates/changes to KnowBe4’s products and services in our change log and release notes • Partner with AI tools to improve efficiency and speed in your day-to-day tasks

Role Description We are currently seeking a seasoned technical assistance fellow for a senior-level position to direct technical assistance initiatives to support state educational agencies, tribal educational agencies, and local educational agencies in implementing evidence-based practices, strengthening the teacher workforce, and redesigning education systems to improve student outcomes. The fellowship program is designed to allow individuals working with other institutions and organizations to become formally affiliated with Child Trends. This position is not a full-time role, and outside employment or affiliations are expected. As part of our hiring process, we'll review outside affiliations for potential conflicts of interest and will reach out to candidates to discuss any concerns before moving forward in the interview process. Fellows will work closely with senior staff to develop and cultivate new technical assistance and capacity building projects in key priority areas. Fellows are also expected to mentor less experienced staff, provide quality assurance for products, and support proposal development efforts. The position is fully remote. Schedule is somewhat flexible and will vary based on availability of work, estimation of no more than 15 hours a week initially but could transition to FT if additional funding is secured. Typical Duties and Responsibilities: - Serves as the project director on one or more large federally funded technical assistance centers. - Leads successful proposals for large federal technical assistance contracts or cooperative agreements. - Develops relationships with local, state, and federal education officials and other external partners and conducts reconnaissance research ahead of potential bids. - Serves as a mentor and supervisor. - Leads the writing of reports, toolkits/playbooks, issue briefs, and other technical assistance products. - Develops and conducts presentations for diverse audiences, including researchers, policymakers, and state and local practitioners. - Supports best-place-to-work environment and participates in organizational events and meetings. Qualifications - Extensive experience providing evidence-based technical assistance, particularly in the context of U.S. Department of Education-funded technical assistance centers. - Advanced degree (e.g. Masters or PhD/EdD) or equivalent in a related field (e.g., education, public policy, business). - Deep familiarity with current federal and state education policy and practice issues and needs. - Experience serving in a project management role for large federal contracts. - Demonstrated ability to write successful proposals to private and public funders. - Demonstrated ability to manage technical assistance projects effectively. - Demonstrated ability to work effectively and grow client relationships. - Experience effectively managing technical assistance work and team members. - Excellent oral and written communication. - Desire to grow (or continue to build) a line of technical assistance practice. - Desire to serve as a national thought leader in improving the lives and prospects of children and youth. - Experience working for a state education agency desirable but not required. Locations - Flexible Remote Work; in most states, we are not yet operating everywhere in the US and may need to delay start to get set up. We do not have any overseas operations. Background Investigation Jobs that involve interactions with children and positions that rely on high levels of trust to perform duties are subject to a background check at the time of hire. Employment will be contingent upon successful completion of a background investigation including criminal history. We will always conduct interviews of qualified individuals prior to requesting a criminal background check and never inquire into an applicant's criminal history until interviews have been conducted and offer decisions are being made. Current employees may also be subject to future background checks depending on the nature of their duties. A criminal history will not automatically disqualify a candidate or current employee from employment, however any convictions related to the responsibilities and requirements of the position may do so. How to Apply Please follow the “apply” link to submit your application. Please upload your resume and cover letter as well as a writing sample, transcripts if recently graduated, and contact information for three professional references. We are an Equal Opportunity Employer. Protected veterans and individuals with disabilities are encouraged to apply.

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary Summer 2026 Internship: Mass General Brigham Science Writing Intern Mass General Brigham is looking for a motivated undergraduate or graduate student with a background in and a passion for science who is interested in gaining experience working on a communications team. The intern will work directly with and support the Director for Research Communications and research communications team to find, assess and write stories about cutting-edge research and innovation across Mass General Brigham. Interns will receive mentorship from experienced science communicators and have opportunities to network with communications professionals across the Mass General Brigham communications team. The successful candidate will gain experience by working on wide variety of activities including: - Research, report and write articles to appear in communication publications and e-newsletters (including the Mass General Brigham newsroom and Bench Press blog), covering topics in the basic, translational, clinical and digital sciences. - Write and contribute to news summaries, research spotlights and press releases on newly published research papers on a range of scientific and medical subjects. - Interview subject matter experts for stories, Q&As and profiles. - Join meetings with marketing and communications team members and other groups that support the Mass General Brigham research community. - Share media and social media coverage of new papers with clinicians and researchers. - Interns have also had the opportunity to shadow and/or support the media relations team on media interviews and press conferences; attend (virtually or in person) and cover research events; develop content for social media; and contribute to video productions. - Previous science writing interns have gone on to secure jobs at the Salk Institute, the American Society of Hematology, Boston Children’s Hospital, the Alzheimer’s Association, Biogen and Brigham and Women’s Hospital. Qualifications - Pursuing a bachelor's or master’s degree or recent graduate within 1-2 years post degree with coursework in health, science writing or science (preferably in the biological sciences) with an interest in writing and/or journalism - Must possess excellent writing and organizational skills - Must demonstrate professionalism and willingness to learn - Familiarity with AP style and/or journalistic writing a plus - Must demonstrate aptitude for lay-friendly science writing Schedule: - 20 hours/week for 10-12 weeks during summer 2026. Target start date May 2026 - Remote, eastern standard business hours required. Quiet, secure and stable working station is required Position available for course credit. To apply, please submit your cover letter, resume, and writing samples. 3 references may be required upon hire. Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $17.71 - $25.28/Hourly Grade 2 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record. Are you interested in joining our team? Job Summary A Proposal Writer (Technical Evaluations Specialist) drives results in a fast-paced environment by assessing requests for proposals (RFPs) received from our Sales and Business Development team or customers. Technical Evaluations Specialists demonstrate technical and scientific expertise for assigned business unit (Lab Services) to develop proposals, including associated costs. Technical Evaluations Specialists collaborate with Sales and Business Development, Project Management, Finance, Legal, and Operations to provide technical guidance to customers. This includes direct customer interface. Technical Evaluations Specialists demonstrate a high level of independence. On-Site Expectations - 100% remote position. - 1st Shift: Monday - Friday, 8:00am - 5:00pm. Responsibilities - Performs technical evaluations of incoming RFPs and existing program extensions across Alcami capabilities for assigned business unit (Lab Services) including proposed scope of work, costing, and budgets with limited guidance from Management. - Compilates technical evaluation into appropriate templates and proposal generation. - Assesses with Operations and recommends Alcami capabilities to meet customer requirements as part of technical evaluations. - Represents technical operations in front of customers in support of project acquisition with Sales & Business Development and Project Management. - Attends customer site visits and presentations for new opportunities. - Performs data entry into the applicable CRM system. - Performs assigned tasks carefully and on schedule per supervisor instructions. - Adheres to all company SOPs and policies. - Identifies opportunities for process improvements. - Ensures timely completion and compliance with cGMP and all other relevant company training requirements. - Other duties as assigned. Qualifications - Bachelor’s degree in a scientific or engineering field with 4+ years of industry experience. - Master’s degree or doctorate degree in scientific or engineering field with 2+ years of industry experience. - CDMO experience preferred. Knowledge, Skills, and Abilities - Knowledge of FDA regulations/ICH guidelines. - Knowledge of U.S. Drug Development process regulatory requirements for pharmaceutical industry. - Knowledge of activity costing, margins, and budgets. - Knowledge of scientific terminology and testing procedure requirements as related to area focus. - Excellent communication, interpersonal, presentation and organizational skills. - Excellent customer service orientation. - Excellent organizational skills, detail orientation and ability to effectively manage competing priorities. - Proficiency with Microsoft Office including Excel and Word. - Ability to gain proficiency working with a CRM. Prior CRM experience such as Salesforce.com preferred. - Demonstrated ability to understand the interdependencies of process chemistry, analytical development and manufacturing necessary to support specific assigned area(s). Travel Expectations - Up to 5% travel required. Physical Demands and Work Environment The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; talk or hear and smell. The employee is frequently required to sit.