We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Care Associate Behavioral Health Analyst provides services to clinical teams in support of optimal care. What you will do: - Assists members locate services. - Facilitates follow-up calls. - Collects information on member progress and adherence to treatment plan. - Provides information to members regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Aetna policies and procedures. - Reviews member adherence with treatment plan, identifies obstacles to compliance, identifies resources to address social determinants of health and barriers to stabilization. - Makes referrals to care connections for those without adequate aftercare appts. - Serves as liaison between inpatient staff at hospitals to assure timely discharge appts. - Participates in reporting activities including data collection, tracking, analysis and preparation. - Activities may include QI initiatives; post discharge and recidivism follow up reporting. - Works closely with clinicians in collaborative support Required Qualification: - Must reside in OHIO - 2 years' Healthcare or Behavioral Health experience - Required to use a residential broadband service with internet speeds of at least 25 mbps/3mbps in order to ensure sufficient speed to adequately perform work duties. - Must possess reliable transportation and be willing and able to travel up to 10% of the time. Mileage is reimbursed per our company expense reimbursement policy Preferred Qualifications: - 2 years Behavioral Health experience working with mental health population - Communicating for impact, handling service challenges, maximizing work practices and organizational excellence. Education Requirements: - High School Diploma/GED Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Care Associate Behavioral Health Analyst provides services to clinical teams in support of optimal care. What you will do: - Assists members locate services. - Facilitates follow-up calls. - Collects information on member progress and adherence to treatment plan. - Provides information to members regarding mental health and substance abuse benefits, community treatment resources, mental health managed care programs, and Aetna policies and procedures. - Reviews member adherence with treatment plan, identifies obstacles to compliance, identifies resources to address social determinants of health and barriers to stabilization. - Makes referrals to care connections for those without adequate aftercare appts. - Serves as liaison between inpatient staff at hospitals to assure timely discharge appts. - Participates in reporting activities including data collection, tracking, analysis and preparation. - Activities may include QI initiatives; post discharge and recidivism follow up reporting. - Works closely with clinicians in collaborative support Required Qualification: - Must reside in OHIO - 2 years' Healthcare or Behavioral Health experience - Required to use a residential broadband service with internet speeds of at least 25 mbps/3mbps in order to ensure sufficient speed to adequately perform work duties. - Must possess reliable transportation and be willing and able to travel up to 10% of the time. Mileage is reimbursed per our company expense reimbursement policy Preferred Qualifications: - 2 years Behavioral Health experience working with mental health population - Communicating for impact, handling service challenges, maximizing work practices and organizational excellence. Education Requirements: - High School Diploma/GED Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

About Indivisible Project We’re building something new. We’re a progressive grassroots organization that began in the aftermath of Trump’s election. We’re working to build a democracy that reflects a broad, multiracial “we the people,” one that works for all of us and is sustained by all of us. To support this movement, we’ve built an incredible team at the national level. We dream big, we support each other, and we have fun doing it. For more information about Indivisible’s vision, mission, and theory of change, click here. We’re changing what’s politically possible. Indivisible is part of the powerful progressive movement reaction to Trump, fighting the racist, misogynistic, plutocratic, and authoritarian agenda trumpeted by Trump and the GOP congress. Don’t take our word for it; Indivisible has been featured on the Rachel Maddow Show multiple times, as well as in the New York Times and in pretty much every other major news outlet in the country. We’re building together. We’re building a new organization every day - a rare opportunity to model what we want to see in the world. We’re deeply committed to equity and building a diverse and inclusive organization. We’re looking for you. If you want to fight for the soul of American democracy, there’s no better place to be than Indivisible. We’re looking for more team members who are passionate about building an inclusive democracy and committed to getting results. It’s an exciting, fulfilling place if you’re someone who wants to fight fiercely for the progressive world we want to have. Every one of us on the national team is here because we believe this movement is the best way to retake and build progressive power in this country. Does that ring true for you? If so, great - throw your hat in the ring to join our team. Let’s start #winning together. For more information about Indivisible’s organizational principles, click here. Indivisible Project is an equal opportunity employer. We strongly encourage and seek applications from women, people of color, including bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition. Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. Please advise in writing of support needs at the time of application.

• Analyze loan applications, collect essential documents, and obtain third-party reports. • Reach out to customers and third parties via phone, email, & text to obtain documents or essential information, provide proactive status updates, and answer customers’ questions relating to required documents within the expected timeframe. • Serve as the primary point of contact for customers throughout the processing and underwriting stages, providing personalized assistance and support. • Reviewing and analyzing documents against our credit policy, with the goal of getting the loan ready for an underwriting decision. • Meet and exceed your daily and monthly quotas for new application reviews while upholding our high standards for quality. • Identify potential roadblocks or credit policy alignment issues and work with sales and other operations teams to determine the best approach. • Work closely with your cross-functional team to meet and exceed weekly and monthly processing and funding goals. • Contribute to cross-functional projects or assigned initiatives as needed. Examples may include testing new systems, procedures, or credit policies, functioning as a power user, training or mentoring new hires, data and reporting, etc. • Attend and regularly give feedback in team meetings.