This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Sprout Social is looking to hire an Engineering Manager to join our Engineering team. Why join Sprout’s Engineering team? - Collaborative, cross-functional teams that span mobile, front-end, back-end, and site reliability engineering. - Opportunity to work on a “tech-giant” scale, steering the engineering team to make an impact on the company and customers. - Influence the architecture, design, and roadmap of your team. - Join empathetic leaders on the Engineering Leadership team who help each other grow and learn. What you’ll do: - Build a high functioning, well-motivated engineering team and lead them to iteratively deliver quality results. - Leverage experience in building and maintaining highly scalable and reliable software systems. - Grow your team of engineers by example with effective feedback, coaching, and career development. - Lead the team through product and technical road maps, partnering with cross-functional and engineering leaders. - Drive consistent, high-quality execution by setting clear expectations and tracking progress. - Uphold standards for development and product quality for your team. - Leverage data and metrics to monitor team performance and establish KPIs. Qualifications - 5+ years of experience in building, scaling, and maintaining enterprise level software systems in a production environment. - 4+ years of experience managing and leading high performing engineering teams. - 4+ years of experience delivering engineering projects and initiatives. Requirements - Proven ability to drive strategic change within engineering teams. - Experience developing enterprise level distributed applications. - Experience with data systems operating at scale (e.g., Elasticsearch, MySQL, HBase). - Experience programming in an object-oriented language (e.g., Java, Python, C#, C++). Benefits - Comprehensive Health & Wellness: Premium medical, dental, and vision insurance for you and your eligible dependents. - Premium Mental Health Support: Full access to Modern Health for you and your dependents. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions. - Financial Security: 100% employer-paid Life and Disability insurance. - Flexible Paid Time Off: A flexible PTO policy with additional company-wide Rest & Recharge days. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents. - Annual Lifestyle Stipend: A $1,000 annual Lifestyle Spending Account. - Work From Home Support: A one-time stipend to set up your home office and a monthly stipend for internet. - Giving Back: 16 hours of paid volunteer time annually and a $100 annual match for charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits and subsidized child/eldercare. - Office Environment: Beautiful, convenient, and state-of-the-art offices in Chicago’s Loop and downtown Seattle.

• Hire, mentor, and coach a multidisciplinary squad. You’ll be responsible for building a high-trust culture where engineers are empowered to act like owners. • Partner closely with product teams to translate "big-picture" partner needs into executable technical roadmaps. You’ll ensure we ship high-quality features while managing the unique complexities of B2B integrations and public-facing APIs. • While you won't be coding 100% of the time, you will stay deeply technical. You’ll lead architectural reviews, help unblock complex debugging sessions, and ensure our stack remains scalable and resilient. • Own the "run" of your team’s services. This means establishing on-call rotations, driving down technical debt strategically, and ensuring our systems meet the strict SLAs required by our enterprise corporate partners. • Act as the primary technical point of contact for external partners. You must be able to explain complex system constraints to non-technical stakeholders and advocate for the best technical path forward. There may be some travel within North America for client meetings.

• Understand and support the unique needs of your teams, considering their individual skills, ambitions, and motivational drivers. • Mentor Software Engineers, using empathetic communication and understanding to help them shape their career paths. • Support and encourage Software Engineers as they strive to achieve their career objectives. • Champion an environment of inclusion and equity, ensuring every team member feels valued and respected. • Participate in the recruitment and retention of diverse teams of Software Engineers, fostering a dynamic, and welcoming team atmosphere. • Facilitate your teams in staying focused and efficient as they produce high-quality software. • Collaborate with the Director of Product Engineering, Product Managers, Product Owners, and fellow Engineering Managers to streamline operations, establish meaningful success metrics, and ensure alignment with organizational objectives

• Drive the technical vision and strategy for your team; to inform what we build and how we build it. You’ll work with partners and stakeholders across the company while doing this. • Hire, mentor, and grow the engineers on your team, from setting them up for success during onboarding to challenging them to grow throughout their careers with the company. • Contribute directly to the team’s work via code, technical decision making and architectural and operational improvements. • Promote an engaged, positive, and product-focused, engineering culture. • Partner with our risk operations and customer experience teams on risk rules, policies, operations and tooling. • Build & update processes in support of positive customer outcomes while scaling our operational load. • Collaborate cross-functionally with product, design, and finance to build our development roadmap, headcount goals, and more.