🚀 Join REDW – A Top Workplace in the Southwest! Ready to grow your career at one of the Southwest’s largest and fastest-growing accounting and advisory firms? REDW LLC has been proudly recognized as a Top Workplace in both Arizona and New Mexico for 2021, 2022, 2023, 2024, and 2025 — and we’re just getting started! With offices in New Mexico, Arizona, Oregon, Las Vegas, and Oklahoma, we’re known not just for our professional excellence, but for our award-winning workplace culture — including accolades for Compensation, Remote Work, and Formal Training from AZCentral and The Albuquerque Journal. ✨ Position: Billing Associate We’re looking for a detail-driven Billing Associate to join our Finance team. In this role, you’ll manage billing and receivable transactions and help ensure our financial processes run efficiently every day. Your work will directly support REDW team members and service providers by delivering accurate, timely billing services that keep our operations moving forward. ✔️ What You’ll Do - Billing- - Process billing invoices in Time & Billing or GL software based on Statement of Work or Engagement Letter, and discussions with Bill Manager - Assist with monitoring and researching items in Billing inbox. - Assist with transition from decentralized to centralized billing process. - Update client information as requested in Time & Billing or GL software. - Accounts Receivable- - Research clients with outstanding receivables and work with Bill Managers on clients to be sent to collection agency. - Clean up A/R activity on aging such as unapplied payments or submitting finance charge write offs. - Assist with researching client balances included on the On Hold report. - Monitor activity for clients sent to collection agency. - Other duties as assigned. 💼 What You Bring - Associates Degree in related field, Accounting, Business or Finance or equivalent combination of education and experience - 2+ years of Finance experience in a similar environment 💫 What Sets You Apart - Proven ability to work in a digital, paperless work environment effectively leveraging technology. - Excellent communication skills, both written and verbal - Excellent organizational and stress management skills, ability to thrive in a high-volume, fast-paced environment. - Ability to multi-task and manage a high volume of tasks; handle competing priorities and deadlines, prioritize, and have a flexible and positive approach to completing work. - Ability to improve processes for efficiencies, while maintaining internal controls - Ability to adapt to new processes and encourage change. - Ability to work with little to no supervision, under tight deadlines. - Ability to handle confidential and proprietary business information. - Ability to complete all tasks with efficiency and accuracy. - Highly proficient in Microsoft Office (Excel, Word, Outlook, Adobe Acrobat) - Proficient working knowledge GL software (i.e., Sage Intacct) - Ability to learn Time & Billing software (CCH Practice Management, Aiwyn) - Proven knowledge and ability to work with remote / virtual office tools, i.e., teams, video conferencing and other digital software. 🎉 Why You’ll Love Working at REDW Competitive Compensation - Salary range: $46,000-$60,000 - Final offer based on location, experience, skills, licensure, and business need - Pay transparency is central to our commitment to equity and fairness Comprehensive Benefits - Medical, Dental, Vision, Life, AD&D, and Disability Insurance - HSA and FSA options - 401(k) with employer match Wellness & Time Off - Monthly wellness reimbursements (e.g., gym, health apps, training) - Flexible PTO, Paid Sick Time, and 10 paid holidays Growth & Development - Access to REDW’s Spiirall learning platform - Support for credentialing and licensure exams - Personalized development resources and longevity awards Remote Work Support - Annual $150 work-from-home gear allowance - Essential technology and tools provided Inclusive, Award-Winning Culture - Recognized for excellence in Compensation, Remote Work, and Training - Committed to diversity, equity, and inclusion in all we do Equal Opportunity Employer REDW values diversity and is committed to equal opportunity in the workplace. We do not discriminate based on race, color, religion, gender, national origin, age, disability, sexual orientation, or any other protected status. If you require a reasonable accommodation during the hiring process, please email us at redwrecruitingteam@redw.com.

• Build strong relationships with Client Success Managers, Field Area Directors, sales teams, and advertising clients to support clear communication and smooth account resolution. • Respond promptly to emails, calls, and requests related to billing questions, payment issues, and account concerns. • Help clients resolve payment challenges, including declined cards or processing errors, while working to reduce past-due balances. • Monitor aging reports and proactively contact clients regarding outstanding invoices or overdue balances. • Collaborate with Accounting Field Support to resolve billing system issues and generate new or adjusted invoices when payment arrangements change. • Communicate account updates, payment plans, and outstanding balances with internal teams to ensure alignment and timely resolution. • Work with clients on early termination or buyout agreements and follow company collections procedures when accounts require closure.

• Establish and maintain utility accounts with providers (water, gas, electric, sewer, trash) and ensure correct account ownership and billing cycles • Review and reconcile monthly utility bills against property consumption and billing systems • Serve as primary contact for utility vendors and third-party service providers • Maintain operational documentation and Standard Operating Procedures for utility processes • Work closely with property managers, accounting, and compliance teams to ensure smooth utility workflows

Responsible for accounts receivable follow-up of assigned providers. Reviews Athena on a daily basis to ensure claim submission was successful and accepted by payer. Responsible for communication with patient and/or physician offices regarding outstanding claims. Reports to: Director of Physician Service FLSA: Non-exempt Education: High school diploma Required License: N/A Certifications: N/A Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Non-Essential Functions 1. Position serves both internal co-workers and external customers, clients, patients, contractors, and vendors. 2. Access to and/or works with sensitive and/or confidential information. 3. Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of Business Office Standards and Recommended Practices. 4. Perform other duties as assigned. Non-Essential Functions Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country. We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.