Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: - Jurisdictions: Open to any - Licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe) - Location: This role is eligible for fully remote work. How you'll make an impact - Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims. - Interact extensively with various parties involved in the claim process to ensure effective communication and resolution. - Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process - Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements. - Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file. About You Potential candidates should have the following: - Claims Background: General Liability Bodily Injury - Jurisdictional Experience: Open to any - Active Adjusters' licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe) As a key member of our Claims Adjuster team, you will: - Investigate, evaluate, and resolve complex GL BI and Litigation claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution. - Work in partnership with our clients to deliver innovative solutions and enhance the claims management process - Think critically, solve problems, plan, and prioritize activities to optimally serve clients REQUIRED QUALIFICATIONS: - High School Diploma. - Minimum of 5 years related claims experience. - Appropriate licensing and/or certification in all states in which claims are being handled. - Knowledge of accepted industry standards and practices. - Computer experience with related claims and business software. DESIRED: - Bachelor's Degree. - General Liability Bodily Injury - Litigation #LI-SR1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave Other benefits include: - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more... **The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process. We value inclusion and diversity Click Here to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Workers Compensation Account Specialist Pay Range: $22.67-$27.00/hour (commensurate based on experience)  The Workers Compensation (WC) Account Specialist is responsible for managing workers’ compensation accounts, including securing required authorizations, coordinating with insurance adjusters, and ensuring timely claim processing. This role also performs accounts receivable follow-up with payers to resolve outstanding claims and support timely reimbursement. What You’ll Do - Secure required workers’ compensation authorizations through insurance portals or phone outreach - Communicate authorization status, including approvals and denials, with providers and clinic staff - Follow up with insurance carriers and adjusters to verify case details and resolve authorization or payment issues - Perform accounts receivable follow-up to ensure timely claim resolution and reimbursement - Monitor work queues to maintain productivity standards for authorizations and A/R follow-up - Identify denial patterns, underpayments, or other claim issues and escalate when necessary - Assist in resolving unpaid or unresolved claims with insurance payers - Maintain compliance with HIPAA, OSHA, and internal risk management policies - Participate in team meetings and training as needed What We’re Looking For - 2+ years of experience in medical billing or accounts receivable follow-up, preferably within workers’ compensation or denial management - Understanding of clinic operations including patient registration, referrals, authorizations, and collections - Familiarity with insurance payer reimbursement practices and claims processing - Experience working with private, commercial, and government insurance claims - Strong attention to detail and ability to manage multiple priorities - Excellent communication and problem-solving skills - Ability to maintain strict confidentiality of patient and organizational information Benefits - Rest, Reset & Recharge: Sick time in accordance with state and local requirements, plus 6 major holidays to unplug and focus on what matters most. - Plan Ahead: Company-matched 401(k) to help you build what’s next, available once eligibility requirements are met (500+ hours in two consecutive years). - Care for Your Crew: MetLife Pet Insurance with flexible plans, up to 90% reimbursement on eligible expenses, and 24/7 telehealth support via the PetMobile app. - Play More, Pay Less: Exclusive savings through PlumBenefits and LifeMart on travel, hotels, theme parks, sporting events, shows, electronics, food delivery, and more. Equal Opportunity Employer, including Disabled/Veterans.

• Scope and estimate first party homeowners and commercial claims. • Investigate and evaluate coverage and damage issues, communicating your findings to customers. • Partner with external parties (contractors, public adjusters, attorneys, etc.) and internal business partners to handle complex claims. • Identify suspicious losses, recommending SIU review and assist in such investigations, when necessary. • Handle claims in compliance with all applicable regulations and internal processes. • Support catastrophe response as needed, to include potential overtime and deployment. • Any other duties needed to help drive our purpose and fulfill our values

Division or Field Office: Claims I Division Department of Position: Home & Auto Liability Dept Work from: Home in Pennsylvania Salary Range: $63,130.00 - $100,843.00 * salary range is for this level and may vary based on actual level of role hired for *This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At Erie Insurance, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Benefits That Go Beyond The Basics We strive to be Above all in Service® to our customers—and to our employees. That’s why Erie Insurance offers you an exceptional benefits package, including: - Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. - Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. - Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. - 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. - Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. - Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims. - The successful candidate must reside within the state of Pennsylvania. - This is a remote, work from home position; travel could be required into the closest branch office for events or meetings. Duties and Responsibilities - Conducts investigations, evaluate and make recommendations regarding coverage and liability. - Handles claims involving complex liability, damages or coverages. - Negotiates with all parties, or their representatives, within designated authority. - Documents the file and submits reports. - Identifies subrogation opportunities and initiates appropriate action. - Completes required training. - The position requires the incumbent to provide support for property claims during periods of heavy volume. - Trains and mentors. - Travel for training may be required. The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident. Capabilities - Values Diversity - Nimble Learning - Self-Development - Collaborates - Customer Focus - Cultivates Innovation - Optimizes Work Processes (IC) - Instills Trust - Ensures Accountability - Job-Specific Knowledge - Decision Quality Qualifications Minimum Educational and Experience Requirements - High school diploma or GED required; - Associates or bachelor's degree preferred. Additional Experience - Five years casualty claims adjusting experience or equivalent experience in the medical or legal field required. - Broad knowledge and expertise in the areas of liability coverages, laws and injuries required. - Position requires incumbents to provide support for property claims during periods of heavy volume. - Travel for training may be required. Designations and/or Licenses - Valid driver's license required. - Completion of Associate in Claims (AIC) program preferred. Physical Requirements - Lifting/Moving 0-20 lbs; Occasional (<20%) - Lifting/Moving 20-50 lbs; Occasional (<20%) - Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%) - Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%) - Climbing/accessing heights; Rarely - Driving; Occasional (<20%) - Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)