At Robots & Pencils, we build meaningful, scalable digital products that solve real business problems. We are seeking an experienced Product Owner (L4) to lead product execution within cross-functional delivery teams and ensure successful outcomes for client initiatives. In this role, you will act as the bridge between client stakeholders, product strategy, and engineering delivery. You will guide product definition, manage delivery backlogs, and ensure teams are focused on the highest-value work. The ideal candidate is comfortable working in agile delivery environments, facilitating client conversations, and translating complex business needs into clear product requirements. Key Responsibilities Product Definition & Requirements - Lead requirements gathering sessions with client stakeholders to understand business goals, operational workflows, and product needs. - Facilitate prioritization and tradeoff decisions across usability, feasibility, and business value, helping stakeholders with competing interests reach alignment. - Translate requirements into product roadmaps, feature documentation, and product requirements documents (PRDs). - Define functional requirements, acceptance criteria, and success metrics for product features. - Break down product initiatives into Epics, Features, and User Stories suitable for agile development teams. - Ensure requirements are clear, actionable, and aligned with the overall product vision and delivery goals. Backlog Ownership & Delivery Management - Own and manage the product backlog, ensuring work is clearly defined, prioritized, and aligned with business objectives. - Maintain backlog health through continuous refinement and prioritization. - Work with engineering and design teams to ensure stories are well-defined, technically feasible, and ready for development. - Maintain visibility into scope, dependencies, delivery risks, and trade-offs. - Balance near-term sprint delivery with long-term product scalability and maintainability. Agile Team Leadership - Facilitate core agile ceremonies, including: - Sprint planning - Daily standups - Backlog grooming sessions - Sprint reviews and demos - Retrospectives - Ensure teams maintain clear sprint goals and consistent delivery cadence. - Monitor delivery progress and adjust priorities as needed to meet business and client objectives. Stakeholder Collaboration & Communication - Serve as a primary product contact for both client stakeholders and internal teams. - Proactively manage expectations, surface risks and tradeoff implications early, before they become delivery problems. - Communicate priorities, delivery progress, and product decisions clearly and proactively. - Translate technical concepts into business language and business requirements into actionable development work. - Work closely with engineers, designers, architects, and project managers to align on product priorities and delivery timelines. - Support roadmap planning, release coordination, and expectation management. Product Quality & Continuous Improvement - Validate delivered features against acceptance criteria and intended business outcomes. - Ensure delivered functionality meets quality, usability, and product expectations. - Identify risks, dependencies, and ambiguities early, driving timely resolution. - Continuously improve product documentation, backlog management practices, and team collaboration workflows. Required Skills & Experience - 7–10 years of experience in a Product Owner, Product Manager, or similar product delivery role within a software development environment. - Demonstrated track record leading complex product delivery through the full agile lifecycle. - Strong experience running product discovery, facilitating stakeholder workshops and requirements gathering sessions. - Strong product ownership experience: backlog management, feature prioritization, story writing, sprint ceremonies, and requirement documentation. - Proven experience delivering end-to-end web applications, comfortable enough with backend services and REST APIs to participate in architecture discussions and write meaningful stories. - Proficiency with AI productivity tools (Claude, ChatGPT, Copilot) for research, writing, information synthesis, and workflow automation. - Experience supporting complex digital product delivery involving cross-functional engineering teams. - Strong understanding of Agile/Scrum delivery practices and product ownership responsibilities. - Proven experience translating business requirements into structured product documentation and user stories. - Experience facilitating stakeholder workshops and requirements gathering sessions. - Familiarity with product delivery and collaboration tools such as: - Jira - Confluence - Azure DevOps - GitHub - Strong communication skills and the ability to bridge business and technical conversations. Soft Skills & Personal Attributes - Strong facilitation and stakeholder management skills. - Highly organized with strong attention to detail and follow-through. - Comfortable working in fast-paced consulting environments with evolving requirements. - Collaborative mindset and ability to work effectively within cross-functional delivery teams. - Strategic thinking combined with a pragmatic, delivery-focused approach. - Ability to navigate ambiguity and guide teams toward clear outcomes. - High level of accountability, ownership, and follow-through. - Adaptable, proactive, and comfortable working with both business and technical stakeholders. Why Join Robots & Pencils? At Robots & Pencils, Product Owners play a central role in turning ideas into impactful digital products. You will collaborate with talented engineers, designers, and architects while partnering closely with clients to build modern digital solutions that deliver real business value.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Senior Digital Experience Lead, Digital Experience Strategy for buying groups translates integrated marketing campaigns into executable digital journey strategies across web, email, nurture, and ABM. This role sits between marketing strategy and digital execution—defining what buying group journeys should be, not how they're technically configured. You'll own end-to-end journey strategy for AI, IT, Employee Experience or CRM audiences: defining stages, progression logic, content needs, and personalization rules. You'll work with Product Marketing to translate their campaign intent into digital strategies, and partner with Digital Product Managers to bring those experiences to life. Responsibilities - Define digital journey strategy for AI, IT, Employee Experience or CRM audiences—including stage definitions, progression criteria, and success metrics - Translate Product Marketing's integrated campaigns into clear digital experience requirements: what content is needed, how it should adapt by persona and stage, and what "good progression" looks like - Design cross-channel orchestration strategy—how web, email, nurture, and ABM connect into cohesive journeys rather than disjointed touchpoints - Establish personalization rules: when to show content, how to adapt by buying group role, company size, industry, and engagement level - Collaborate with Product Marketing, Media, UX, Digital Product Management, Copywriting, Engineering and agency partners to align strategies and execute - Define success metrics and progression frameworks; use analytics and behavioral data to validate strategies and identify optimizations - Create reusable journey frameworks and content standards that scale across audiences and campaigns without building bespoke experiences - Provide performance insights to Product Marketing: journey friction, content gaps, progression bottlenecks Qualifications What You Bring You're a product strategist who thinks holistically about customer journeys, business outcomes, and organizational dynamics. You're curious, digging into problems before jumping to solutions. You rally cross-functional teams around a shared vision and use data to build consensus. You have an eye for great experiences and hold teams to high standards. You're collaborative but push back diplomatically when needed. You're motivated by transformation, building frameworks that enable the organization to move faster while delivering exceptional, measurable experiences. Minimum Qualifications - 8+ years in product management, product strategy, digital experience strategy, or marketing strategy at B2B SaaS or enterprise tech companies - Proven experience defining customer journey strategies and translating marketing goals into actionable digital experiences - Deep understanding of B2B buying groups, enterprise buying dynamics, and multi-stakeholder decision-making - Strong stakeholder management with ability to influence senior leaders and build cross-functional alignment - Data-driven decision maker using analytics, behavioral insights, and engagement metrics to guide strategy - Experience partnering with marketing, lifecycle, and campaign teams on GTM strategy and execution Preferred Qualifications - UX background or training with strong design sensibility - Experience in marketing organizations or working closely with integrated marketing teams - Knowledge of personalization, ABM, buying group marketing, lifecycle marketing or multi-channel orchestration strategies For positions in this location, we offer a base pay of $139,000 - $244,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. - Employee Type: Regular - Region: AMS - North America and Canada - Work Persona: Flexible or Remote

Role Description The Product Manager is responsible for driving revenue and growth for new product launches, identifying new market opportunities, applications, and vertical segments. Supporting pricing strategies and margin optimizations. Collaborating with manufacturing and engineering on new designs and testing. Location: Remote, available to travel 50% Pay: Starting base $60K + Commission Key Responsibilities - Lead the application engineering team in providing tailored technical solutions to meet client and customer needs, ensuring all product features are aligned with business objectives. - Collaborate with internal teams and clients to determine technical and purchasing requirements, ensuring that solutions are feasible and effective. - Review and recommend product design modifications, ensuring that changes align with the organization’s long-term strategic goals and customer expectations. - Oversee the deployment and utilization of necessary technologies, ensuring that both internal teams and clients have the right tools to meet business and operational needs. - Ensure timely and accurate resolution of all product-related issues, maintaining high standards for quality and organizational guidelines. - Maintain in-depth knowledge of the products and their applications and ensure that adaptations to products meet the evolving needs of end-users. - Develop and implement policies or procedures for providing technical training to clients or internal teams, ensuring they are proficient in product use and features. - Complete all necessary documentation and reports with accuracy and attention to detail, ensuring they meet internal standards and external requirements. - Adhere to 5S principles (e.g., organization, cleanliness, and workplace efficiency) to maintain a productive work environment. - Ensure compliance with all Safety, Environmental, and Quality policies and procedures, working to minimize risks and ensure safety at all stages of product development and deployment. - Perform all other duties as assigned. Qualifications - Education: Bachelor's - Experience: Minimum of 5 years of experience. - Experience working in material handling sales or engineering. - Experience working with a national sales team. - Travel - 50%

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. We are looking for a dynamic and experienced Senior Product Manager to develop a comprehensive Telemetry Strategy across all of our product platforms. This position is crucial for the continued adoption and growth of our products, focusing on data insights for product usage, entitlements, and in-product experience. You will be responsible for defining the product roadmap, collaborating across product, operations, and customer success teams to ensure that our telemetry solutions are meeting the evolving needs of our customers. Beyond telemetry, this individual will have a huge impact on our future product strategy by being the resident expert on how our customers consume our products. What You’ll Do: - Define and maintain the product vision, strategy, and roadmap for Ping Identity's telemetry capabilities, with a strong emphasis on product usage, entitlements, and in-product experiences - Collaborate closely with other product management, engineering, operations, and security teams to ensure the successful development and delivery of telemetry features, managing this as a product from concept, to launch, and ongoing maintenance - Partner with business intelligence teams to ensure that that telemetry data is made available to all key internal stakeholders - Collaborate with the customer success team to accelerate adoption of Ping products and with product management to improve customer experience using the telemetry data to determine the features most resonating with customers - Help shape the next generation IT backoffice architecture by providing product organization requirements as it relates to usage tracking and customer billing to the IT team - Define and track key performance indicators (KPIs) to measure the success of telemetry initiatives What You Bring: - Bachelor's degree in Computer Science, Engineering, or a related field (Master's degree preferred). - 5+ years of experience in product management, preferably in a cloud-based software or SaaS environment. - Strong understanding of telemetry, observability, and monitoring concepts and technologies (e.g. Pendo, Prometheus, Grafana, ELK stack, OpenTelemetry). - Experience with usage-based tracking products and billing systems - Excellent communication, presentation, and interpersonal skills. - Strong analytical and problem-solving skills. - Ability to work effectively in a fast-paced, agile environment. - Experience with security related products is a plus. - Experience with identity and access management is a plus. Bonus Points If You Have: - Experience with distributed tracing and log management. - Knowledge of security information and event management (SIEM) systems. - Experience with data visualization and reporting tools. - Familiarity with agile development methodologies. - Familiarity with Tableau, GainSight, Pendo and other analytics tools & data warehousing tooling. Salary: $155,000-$186,000 In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day. Here are just a few of the things that make Ping special: - A company culture that empowers you to do your best work. - Employee Resource Groups that create a sense of belonging for everyone. - Regular company and team bonding events. - Competitive benefits and perks. - Global volunteering and community initiatives Our Benefits: - Generous PTO & Holiday Schedule - Parental Leave - Progressive Healthcare Options - Retirement Programs - Opportunity for Education Reimbursement - Commuter Offset (Specific locations) Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self. We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.