Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are hiring for the May Class! Interviews will start middle of February. Work Schedule: Shifts are assigned between 9:00 a.m. and 1:30 p.m. local time. Shifts beginning at 12:30 p.m. or later receive a 10% shift differential. Training starts May 4th, 2026 Incentives: - Employees scheduled to work a standard full-time shift that begins after 12:30 PM (local time) are eligible for a 10% pay incentive. - This role qualifies for a 10% Spanish bilingual pay incentive once training is completed and a Spanish language assessment is passed. Basic Qualifications - High school diploma or equivalent - Typically, at least 18 months of customer service or related experience Preferred Skills/Experience - Effective problem-solving and negotiation skills - Ability to navigate multiple computer systems, applications, and utilize search tools to find information - Proven time management skills and ability to multitask - Experience interacting positively with unsatisfied customers - Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies - Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: - Cincinnati, OH - Milwaukee, WI - Fargo, ND - Knoxville, TN - Twin Cities, MN - St. Louis, MO - Owensboro, KY - Atlanta, GA - Charlotte, NC - Oshkosh, WI - Dallas, TX - Phoenix/Tempe, AZ - Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

Location: Avera Palm Place Worker Type: Regular Work Shift: Rotating days/evenings/nights/weekends/holidays (United States of America) Pay Range: The pay range for this position is listed below. Actual pay rate dependent upon experience. $32.50 - $48.50 Position Highlights This position is located ONSITE in SIOUX FALLS, SD, in an Avera facility. You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Delivers Nursing Care by developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions; providing physical, emotional, psychological, and spiritual support to patients, families, and friends to understand patient conditions, medications, and self-care skills; noting changing conditions and needs; re-evaluating care objectives. What you will do - Provides patient care by reviewing physician prescriptions; communicating the nursing care plan and all pertinent information to other members of the health care team; coordinating with other healthcare providers; providing physical, emotional, psychological, and spiritual support to patients, families, and friends; conferring with physicians. - Develops nursing care plans by obtaining medical histories; examining patients; documenting patient physical condition, psychological status, and influencing social factors; conferring with family and friends; developing a nursing diagnosis; establishing nursing care objectives; defining nursing interventions, schedules, and timetables. - Teaches healthcare requirements by establishing patient care goals; instructing patient, family, and friends to understand condition, medications, and self-care skills; answering questions; providing information and resources. - Evaluates patient care by adhering to therapeutic standards; measuring health outcomes against patient care standards; reviewing patient records; noting changing conditions and needs; re-evaluating care objectives; modifying nursing care plan. - Maintains safe, secure, and healthy patient care environment by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations; adhering to organization standards and policies, and to legal regulations; alerting others regarding potential concerns. - Documents patient care services by charting in patient and department records. - Keeps patient care equipment operating by following operating instructions and established procedures; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. - Keeps patient care supplies ready by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items. - Maintains competence in nursing capabilities outlined by leadership. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: - Registered Nurse (RN) - Board of Nursing An active license in the state of practice Upon Hire Preferred Education, License/Certification, or Work Experience: - 1-3 years Experience working in a clinical environment Expectations and Standards - Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community. - Promote Avera’s values of compassion, hospitality, and stewardship. - Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. - Maintain confidentiality. - Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. - Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. - PTO available day 1 for eligible hires. - Up to 5% employer matching contribution for retirement - Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Corro Clinical, a division of CorroHealth, is an innovative, rapidly growing physician-led organization that helps hospitals improve financial performance by benchmarking hospital performance by payer and functional area, identifying sources of lost revenue or risk, creating, and implementing operational solutions to address the issues uncovered, and monitoring ongoing results. The company has a vibrant culture that strives to promote a positive work-life balance while allowing professionals to utilize their skills in an environment that positively impacts healthcare. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. About this position: Location: Remote (Within US Only) Required Schedule: Monday - Friday, 11:00 AM - 8:00 PM EST Hourly Salary: $18.27 (firm) Essential Functions: - You will be on the phone approximately 90% of the day. - Call payers to schedule Peer to Peer calls with CorroHealth Medical Directors - Call payers on cases that are past Peer to Peer scheduled time frame. - Document information from payer call in CorroHealth proprietary system. - Enter account status into multiple databases. - Support various functions within the department such as case entry support, Peer to Peer support, and appeals support. - You will work independently but must also be able to collaborate and work within a team setting. - Perform other duties as assigned. Skills Required: - Must love communicating with others over the phone. - Strong verbal and written communication skills. Will need to articulate to payors what is needed and be able to quickly document any relevant information that is obtained. - Detail-oriented. This position requires the ability to multi-task, work on multiple screens and programs at a time, so must be able to toggle back and forth and keep everything organized. - You will be working to solve issues, so someone who likes to problem solve, seeks resolution and likes to take initiative will be a great fit! - Works independently but is a team player. - Able to work in a fast-paced environment. - Required to keep all client and sensitive information confidential. - Strict adherence to HIPAA/HITECH compliance Education/Experience Required:  - High School Diploma or equivalent required. Bachelor’s degree preferred. - Call center experienced preferred. - Understanding of denials processes for Medicare, Medicaid, and Commercial/Managed Care product lines, a plus - Prior experience of accessing hospital EMR’s and Payer Portals preferred. - Proficient in MS Word and Excel. - In excel you must be able to open a spreadsheet, utilize formulas such as adding, subtracting, multiplying. You should be able to copy in past in cells as well as create multiple worksheets within a workbook. - Accurate keyboard skills. You should be able to type a minimum of 30wpm. What we offer: - Hourly salary $18.27 (firm) - Medical/Dental/Vision Insurance - Equipment provided - 401k matching (up to 2%) - PTO: 80 hours accrued, annually - 9 paid holidays - Tuition reimbursement - Professional growth and more! PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Benefits: - Bonus based on performance - Profit sharing - Training & development Location: Remote Schedule: Monday–Friday, 9:00 AM – 5:00 PM (EST) Compensation: $1,000 – $1,500/month base + $150 bonus per arch when patients move forward with treatment About the Position We are looking for a Remote Patient Coordinator / Lead Specialist to follow up with patients who have expressed interest in full-arch dental implant treatment (All-on-X / full mouth implants). All leads are inbound marketing leads who have requested information through our website or social media campaigns. Your role will be to contact these patients, answer questions, collect insurance information, and schedule consultations with the doctor. This position is fully remote. Responsibilities - Call and follow up with inbound leads from our CRM (GoHighLevel) - Respond to patient inquiries via phone, text, and email - Follow up with new leads quickly (ideally within 5–10 minutes) - Educate patients about dental implant treatment options - Ask screening questions to determine patient eligibility - Collect patient documents (insurance card, driver's license, insurance benefits booklet) - Schedule consultations with the doctor - Track leads and follow-ups inside the CRM - Work through lead pipelines daily and maintain detailed notes Compensation Base Pay - $1,000 – $1,500 per month Performance Bonus - $150 per arch when a patient you scheduled moves forward with treatment This role rewards team members who qualify the right patients and help them move forward with treatment. Ideal Candidate - Strong communication and phone skills - Comfortable speaking with patients about healthcare procedures - Sales or patient coordination experience preferred - Organized and detail-oriented - Experience with CRM systems (GoHighLevel preferred but not required) - Comfortable discussing pricing and helping qualify patients financially Experience in dental implants, dentistry, healthcare, or medical insurance coordination is a strong plus. Requirements - Reliable internet connection - Ability to work 9 AM – 5 PM Eastern Time - Experience with phone-based communication or sales - Comfortable working remotely Training Training will be provided on: - The dental implant procedure (All-on-X) - Insurance qualification process - CRM workflow and lead management - Patient communication strategies Apply Please submit: - Your resume - Brief description of your experience with phone sales, patient coordination, or healthcare communication This is a remote position.