This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Looking for a sales career that offers flexibility, growth, and purpose? We’re hiring Remote Representatives who enjoy helping others make informed decisions while earning based on performance. At AO, sales is about education and service—not pressure. You’ll work from home, set your own schedule, and build long-term client relationships while helping families secure their financial future. Qualifications - Strong communicators who enjoy talking with people - Self-motivated individuals who manage time effectively - Goal-oriented professionals comfortable in a performance-based role - Individuals who value service, integrity, and professionalism - Ability to work independently in a remote environment - No prior insurance experience is required—training and mentorship are provided. Requirements - Speak with prospective clients to understand their needs and goals - Educate clients on life insurance options in clear, simple language - Provide personalized recommendations based on each client’s situation - Prepare and explain coverage options and quotes - Build trust and long-term client relationships Benefits - 100% Remote Flexibility: Work from anywhere and create a schedule that fits your lifestyle. - Performance-Based Income: Commission-driven compensation with no cap—your consistency and effort determine your earnings. - Paid Training & Support: Comprehensive training on life insurance products, compliance, and client communication. Experience is helpful, but not required. - Clear Growth Path: Opportunities for advancement, leadership, and professional development within a growing organization. Company Description If you’re looking for a flexible, remote sales career where your effort matters and your work helps others, we’d love to hear from you. Apply today and start building a career that offers freedom, growth, and impact—all from home.

• Achieve annual and quarterly rental sales objectives aligned with divisional financial goals. • Develop, manage, and review sales forecasts by product group and rental customer type within the assigned territory. • Conduct quarterly business reviews with the National Sales Manager to assess performance, trends, and growth opportunities. • Partner with Manufacturer Representatives to create and execute annual rental sales plans, including customer development, new market expansion, and channel program initiatives. • Train and continuously develop Manufacturer Representative personnel on Toro rental products, programs, and value propositions. • Enhance sales effectiveness through coaching on rental sales execution, territory management, and customer engagement. • Infuse understanding of Toro culture, values, and expectations within the Manufacturer Representative network. • Evaluate Manufacturer Representative performance and collaborate with the National Sales Manager to develop corrective action plans when needed. • Communicate, manage, and monitor rental consignment programs within the assigned territory. • Review consignment performance quarterly with the National Sales Manager to ensure optimal inventory utilization and return on investment. • Ensure consistent execution of rental programs, promotions, and initiatives through the Manufacturer Representative network. • Build and maintain effective communication systems with key internal and external stakeholders across the rental channel. • Establish strong working relationships with SWS National Account field management in coordination with Manufacturer Representatives. • Provide Sales, Marketing, and Engineering teams with rental market insights, competitive intelligence, and product feedback to support product development and program improvements. • Monitor and manage travel and entertainment expenses within established guidelines; conduct quarterly reviews with the National Sales Manager. • Maintain professional working relationships with the Sr. Manager, Rental, National Sales Manager, Administration Managers, and cross‑functional partners. • Ensure all administrative responsibilities are completed accurately, professionally, and on time.

• Lead and coordinate a team of field technicians • Ensure the quality of service delivered to our clients • Maintain regular communication with the team (feedback, coaching, support) • Ensure effective coordination with the scheduling/planning team • Ensure the safety of field teams • Optimize resources, organization, and performance within your area

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Customer Success Manager Leader to oversee Qualia’s Mid-Market Customer Success team. This leader will guide a team responsible for driving adoption, retention, and expansion across a diverse set of customers who are rapidly evolving in scale, operational sophistication, and strategic needs. You will define and refine the engagement model for this segment, ensuring that our customers realize meaningful business value throughout their lifecycle with Qualia. The ideal candidate brings a blend of operational rigor, customer-centric thinking, and strong leadership capabilities. You will coach and develop a team of Customer Success Managers, build scalable processes, and partner cross-functionally to ensure our customers experience consistent value and support. You will also represent the unique needs of the Mid-Market segment internally—informing product direction, influencing company strategy, and shaping programs that support sustained customer growth. This role will work closely with Sales, Growth Management, Support, Product, Marketing, and Operations. The position reports to the Director of Customer Success. Key measures of success include: - Gross and net retention - Product adoption - Expansion revenue - Customer sentiment - Operational efficiency - Employee engagement and development Responsibilities - Lead, coach, and develop a team of Mid-Market Customer Success Managers to meet or exceed retention and expansion targets - Drive accountability against segment KPIs aligned to company OKRs - Develop and operationalize a scalable engagement model for Mid-Market accounts, including executive business reviews, account planning, and success planning - Partner cross-functionally to align on growth strategy, renewal forecasting, and risk mitigation - Analyze portfolio trends and performance data to identify risks, opportunities, and operational improvements - Ensure consistent delivery of value-focused customer engagements tied to customer business outcomes - Serve as an escalation point for complex customer situations, including churn risk and executive-level concerns - Contribute to process development, playbooks, and best practices that elevate the overall Customer Success organization - Support hiring, onboarding, and ongoing enablement of CSM talent Qualifications - 3–5+ years of Customer Success or Account Management experience in B2B SaaS - 2+ years of people management experience, ideally within Customer Success - Experience managing teams supporting mid-sized or growth-stage customer segments - Demonstrated success driving retention, expansion, and adoption in a quota-carrying or revenue-influencing role - Strong analytical skills with the ability to use data to guide decisions and coach performance - Experience developing structured engagement strategies (QBRs, account plans, success plans) - Effective at navigating cross-functional relationships and aligning internal stakeholders around customer priorities - Proven ability to manage escalations and complex customer conversations with confidence and professionalism - Excellent verbal and written communication skills - Familiarity with the real estate or title industry (Preferred) Benefits - Comprehensive health plans - 401k program - Commuter benefits - Professional development - Parental leave - Flexible time off policy - Robust online onboarding program - Biweekly all hands meetings - Variety of internal virtual events to keep employees connected Company Description Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.