Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Principal Solutions Architect - Arena Reports to: Senior Director, Solutions Delivery Remote: Remote - USA As a key member of the customer success team, the Solution Architect is responsible for ensuring that Arena’s application is implemented in a timely and professionally to the customer’s ultimate satisfaction. You will be working with new customers as well as driving adoption support and best-practices guidance for existing customers. The ideal candidate will be detail and process oriented and able to handle multiple projects concurrently. Confidence is key to working independently to manage delivery of implementation services and be able to willingly assist other team members as needed. A manufacturing background in High Tech, Medical Device or Consumer Packaged Goods is required. Day-To-Day: - Present Arena application to customers, demonstrate functional expertise, and offer pragmatic guidance, including pros and cons of various implementation options. - Contribute to the ongoing effort of troubleshooting and solving data problems and process issues that relate to the efficient implementation of the application. - Lead multiple, successful implementations of Arena, including project management, configuration and installation of software, data migration and customer training. Preferred Skills and Knowledge: - Analyze and map customers’ business requirements to meet implementation objectives. - Develop and maintain a deep understanding of the functional architecture of the Arena PLM application, its modules, and its features. - Work with other members of the customer success team to translate your deep understanding of the Arena PLM application and how customers’ use it most effectively into educational content for the Arena customer base. Preferred Experience: - Quality Management Systems (QMS) - ECAD/MCAD/Product Data Management (PDM) - Engineering Change Management (ECM) - Document Management Systems (DMS) - Demonstrated passion for people and serving the customer. - Strong presentation skills, project planning and scoping experience. - General knowledge of relational database and reporting application solutions. - Demonstrated Microsoft Excel skills (MS Access a plus). Experience in implementing SaaS software solutions preferred. Required Qualifications: - BS or MS in Mechanical Engineering, Industrial Engineering, Production Operation, or another related field. - Minimum 5 to 7 years of proven consulting and software solution implementation setting. - A manufacturing background in High Tech, Medical Device or Consumer Packaged Goods - Product Lifecycle Management (PLM) experience PTC carefully considers a wide range of factors when determining compensation. The anticipated annual salary range for this position is between $87,000 - $176,000 . The anticipated annual salary range encompasses both the base salary and the on-target incentive compensation that may be attained in this role. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Eligible employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP) which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are subject to plan eligibility and other terms and conditions. For more information about PTC’s comprehensive benefits, please visit our Careers Page. Applications will be accepted on an on-going basis. At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. PTC endeavors to make ptc.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact PTC's Talent Acquisition team at TalentAcquisition@ptc.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us? We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."

• Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discovery • Configuring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiency • Leading delivery across the implementation lifecycle, ensuring timelines and estimates are met • Owning and evolving a specific solution area, defining best practices and driving innovation • Enhancing accelerators based on feedback, trends, and implementation insights • Advising on enterprise architecture, integrations, and data models • Recommending integration and data strategies aligned with system maintainability and growth • Influencing product direction by feeding client insights into the roadmap • Supporting adoption through mentoring, training, and proactive engagement • Contributing to pre-sales through demos and prototypes

Our sales team is growing and we are looking for a strong Full Stack Developer to join our Solutions Engineering team in NYC. You’ll play a critical role in developing custom solutions to showcase the "art of the possible" for strategic customers needing functionality that goes beyond the native monday.com offering. These custom solutions will leverage monday.com's API and App Development framework to create custom workflow automations, UI views, and more. This is a customer-facing role that requires aptitude across our four main pillars of engagement: Discovery, Design/Proposal, Development, and Presentation. If you thrive at the intersection of engineering, product thinking, and customer collaboration, this role is for you. Please note that this is a hybrid position of 3 days/week in our NYC office. - Experience leading hands-on projects from A to Z in a production environment, preferably client-facing - 3+ years of professional experience building web applications from scratch using TypeScript/Node.js/React - Previous experience in Full-stack development - Client-centric understanding and passion for building software that provides a great experience - Willingness to work independently and learn new skills - Team player, strong communication skills, empathetic, someone who thrives working in a fast-paced environment - Focus on quality and simplicity Advantages: - AWS, GraphQL, Serverless, K8s, CI/CD, GenAI, SQL/NoSQL database technologies, What monday.com can offer you: - Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program - An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work! - Monthly stipends for food, wellness, and commuter/remote work - Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills - Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified - We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding - A global work environment with employees in Tel Aviv, New York, Denver, Atlanta, London, Sydney, Warsaw, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For New York City-based hires only: Compensation Range: $120,000-$150,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes the opportunity to receive and/or earn a discretionary bonus and/or equity-based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

• Support Senior Solutions Managers and Sales in preparing demos, presentations, and technical documentation. • Participate in customer onboarding and platform setup activities, ensuring smooth handover and communication. • Work closely with senior team members to capture customer feedback and translate it into actionable insights for product and engineering teams. • Help configure data ingestion and harmonization pipelines (e.g., OMOP, FHIR, CDISC) under supervision. • Collaborate with clients and internal teams to learn how to design, configure, and communicate solutions.