This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Belardi Wong is currently seeking an Account Director. This is an exciting opportunity for a marketing professional to leverage their expertise and skill set to take their career to the next level. This is a remote position within the continental United States. This individual is responsible for planning, production, and analytical support working with industry leading multi-channel retailers, digitally native brands, and wholesale brands. Responsibilities include: - Planning, preparation and presentation of mail plans, and recommendations for new and current accounts. - Develop and implement client strategy. - Focus on clients’ CRM and customer acquisition programs through direct mail and catalogs. - Recognize opportunities to cross-sell and upsell other Belardi Wong services and products. - Detailed analytical skills to report on campaign, seasonal, and annual success metrics. - Create PowerPoint decks to review results, plans, and strategy options with clients. - Maintain accuracy of reporting & integrity of customer service relationships with clients. - Stay abreast of industry trends and technology advancement in the industry. - Responsible for keeping client schedules and establishing meeting dates. - Work with Account Leads to review Account Status and ensure all deadlines are met. - Overall management and retention of client accounts. - Proactive problem resolution. - Participate in external and internal meetings as requested. - Perform other duties as assigned by management. - Onboard assigned clients onto Swift platform. - Manage production of clients’ Swift campaigns in Salesforce and with Swift vendors. - Work with clients on strategy and planning, including changes to circ based on available audience and model scores. - Report on Swift campaign results. - Ensure positive client experience. - Must be detail-oriented, well-organized, and happy to work in a fast-paced environment. Qualifications - Minimum 7+ years direct marketing experience required. - Bachelor's degree (B.A./B.S.) required. - Mailer, Co-op database, or agency experience preferred. - Advanced Excel and PowerPoint knowledge. - Knowledge of general industry procedures, practices, and terminology. - Knowledge of supervisory techniques to accomplish instruction, motivation, and training of personnel. - Skill in group facilitation and leadership. Benefits - Excellent benefits packages including 401k w/ company match. - Business casual dress. - Summer hours. - Coaching and mentorship programs. - Customized training & more! Company Description Belardi Wong is the industry’s leading privately held integrated marketing and creative solutions provider. Founded in 1997, the company operates offices across the U.S. Belardi Wong is currently celebrating 25+ years of growth and innovation. - Represents more than 300 premium retail brands and non-profit organizations including J. Crew, American Girl, Restoration Hardware, New Balance, Lucky Brand, Petco, Talbot’s, Blue Apron, New York University, NACCP, and Human Rights Watch. - Reputation of excellence and exceptional service. - Commitment to delivering unparalleled results for clients. - Workplace culture that supports open dialogue, teamwork, and trust. - Values honesty, integrity, quality, diversity, innovation, and learning. - Invests in clients and employees through education, training, and leadership.