• Maintain 99.9% uptime for production systems and 99.5% availability for CI/CD pipelines. • Manage cloud infrastructure (AWS/GCP/Azure) with best practices in automation, monitoring, and scaling. • Ensure 99.9% backup success rate and disaster recovery readiness. • Maintain and optimize CI/CD pipelines with a 98% deployment success rate. • Target lead time of 2 business days for standard deployments. • Monitor and reduce change failure rate (<5%). • Reduce MTTR to <2 hours (P0) and <4 hours (P1). • Implement and monitor SOC 2 controls with Drata. • Respond to critical security alerts within 15 minutes. • Run weekly vulnerability scans and apply critical patches within 24 hours. • Conduct regular access reviews (monthly audits, quarterly privilege reviews). • Build and maintain 24/7 monitoring and alerting systems. • Be the first line of defense for incidents (P0/P1). • Lead post-incident reviews and ensure learnings are applied. • Work closely with Engineering and Product teams to support new feature deployments. • Provide weekly DevOps/infra updates and monthly reports on uptime, security posture, and improvements. • Participate in strategic quarterly reviews with leadership.

**Cloud Architecture, Migration & Modernisation** - Working with the wider team, plan and deliver the migration of applications and services from on-premises or legacy environments into Azure, ensuring secure, scalable, and efficient architectures. - Design and implement Azure-based infrastructure using Infrastructure as Code (IaC) primarily with Terraform. - Partner with architecture and development teams to evolve existing platforms toward cloud-native patterns and DevOps maturity. - Optimise infrastructure for performance, scalability, cost efficiency, and operational resilience. **CI/CD and Automation** - Build and maintain automated CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools. - Automate cloud provisioning, configuration, and deployment processes across multiple environments. - Embed testing, security validation, and compliance checks within delivery pipelines. - Continuously improving release processes, reducing deployment time and increasing reliability. **Security, Networking & Monitoring** - Design and manage secure, high-performance cloud networking — including VNets, NSGs, VPNs, firewalls, ExpressRoute, and Azure AD. - Implement monitoring, observability, and logging using Azure Monitor, Log Analytics, and Application Insights. - Enforce governance and security standards across environments in line with industry best practice. **Leadership & Team Enablement** - Act as a technical leader within the Cloud and Infrastructure team, setting direction for cloud engineering standards, tooling, and processes. - Mentor and guide engineers and developers, helping them adopt modern DevOps practices and understand cloud principles. - Lead by example — demonstrating how to architect and implement solutions that are both technically robust and aligned with business goals. - Foster collaboration between infrastructure, security, and development teams to build a shared DevOps culture. - Contribute to strategic planning for cloud migration roadmaps and modernisation projects, providing technical insight and leadership throughout execution.

• Maintain and continuously advance CI/CD pipelines using industry best practices, collaborating closely with Development Teams to support and optimize the entire software development lifecycle (SDLC). • Design, deploy, and manage highly available Kubernetes clusters within Azure AKS, focusing on performance optimization, scalability, and cost efficiency. • Build, manage, and optimize robust CI/CD pipelines (leveraging tools like Azure DevOps, GitHub Actions, or GitLab CI) to ensure fast, reliable, and frequent software releases. • Enhance operational visibility by advancing and maintaining the monitoring, alerting, and centralized logging infrastructure, utilizing tools such as Prometheus, Grafana, and the Elastic Stack. • Implement and enforce DevOps principles, including Infrastructure-as-Code (IaC), GitOps, and continuous deployment strategies. • Ensure high application resilience by implementing effective scaling mechanisms, health checks, backup solutions, and comprehensive disaster recovery strategies. • Enforce stringent security best practices, including managing secrets, identity, and access (using Azure AD, Key Vault, and Entra ID), while ensuring continuous compliance with organizational security policies. • Collaborate effectively with Development and QA teams to streamline delivery processes, resolve critical deployment issues, and actively promote a strong DevOps culture, including sharing Kubernetes concepts and knowledge.

• Monitoring infrastructure (Creating Grafana Dashboards, Alerts, Collecting Prometheus Metrics). • Implement automated management features, such as performance monitoring, diagnostics and failover. • Configuring implemented solutions in accordance with system security processes. • Managing CI (continuous integration) systems and pipelines. • Designing and implementing infrastructure.