JOB DESCRIPTION Job Summary Provides senior level analyst support for provider configuration activities including accurate and timely maintenance of critical provider information on all claims and provider databases. Synchronizes data within multiple claims systems and validates data stored within provider databases - ensuring adherence to business and system requirements as it pertains to contracting, network management and credentialing. Essential Job Duties • Analyses, reviews, and audits provider data for quality and accuracy in systems/databases. • Develops standard operating procedures (SOPs) and/or business requirement documents (BRDs) related to provider configuration. • Assists with development of configuration standards and best practices, and recommends processes to ensure systems are working efficiently and assessed for continuous improvement/quality. • Assists in planning and coordination of claims payment system upgrades and releases, including development and execution of test plans. • Participates in the implementation and conversion of new and existing health plans. Required Qualifications - At least 4 years of experience in health care, preferably in a customer/provider services setting, or equivalent combination of relevant education and experience. - Strong critical-thinking skills, and attention to detail. - Strong organizational and time-management skills; ability to manage simultaneous projects and tasks to meet internal deadlines. - Customer service experience. - Effective verbal and written communication skills. - Microsoft Office suite proficiency (including Excel) and applicable software program(s) experience. Preferred Qualifications - Healthcare application experience (even if not QNXT, just being familiar with member/provider modules, claims, etc) - Experience with creating/documenting process changes (Visio) - Flexible in priorities changing - Self-starter, minimal direction - Word/Powerpoint/excel/visio savvy - Comfortable presenting at Executive Level - Comfortable leading projects - Some SQL knowledge To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V

• Responsible for day-to-day support and optimization of software applications, including builds, upgrades, and system enhancements • Analyzes business / clinical needs, evaluate software releases and/or new products, and gives recommendations to optimize processes and decrease expenses • Performs and documents workflow assessments to determine functional requirements for optimal utilization of applications • Develops system test plans and performs testing of software upgrades and patches • Maintains a record of test progress and test results • Responsible for problem, incident, and change management and service requests • Provides daily on-call support to the customer base for application-related issues • Works within a cross-functional team and with end-users to achieve application integration to meet business / clinical needs • Coordinates implementation or project planning around software application releases

• Provides consultation and hands‑on support to help leaders, teams, and organizations understand, adopt, and implement change initiatives. • Supports the design and delivery of change, learning, and end‑user enablement activities that address resistance, improve adoption, and contribute to successful business outcomes. • Focuses on the people side of change related to business process updates, systems and technology implementations, job role changes, and organizational adjustments, with an emphasis on end‑user readiness and continuous improvement. • Provides change management, learning, and end‑user enablement support for defined initiatives and projects under the guidance of more senior practitioners. • Supports small to moderately complex change or enablement efforts, contributing to project workstreams as assigned. • Assists with change impact and readiness assessments to identify stakeholder needs, learning requirements, and end‑user impacts. • Helps identify process improvement opportunities by gathering input, documenting current‑state processes, and supporting future‑state recommendations. • Contributes to the identification of potential resistance, adoption risks, and capability gaps, and supports the development of mitigation strategies and enablement tactics. • Collaborates with change management team members, project teams, and stakeholders to develop and execute deliverables across: Communications and messaging, Sponsorship and leadership support, Manager and team coaching materials, Learning and training content, End‑user enablement and support resources, Resistance and adoption management activities. • Supports the design and delivery of learning assets (e.g., training sessions, job aids, guides, and performance support materials) that help end users adopt new processes, tools, and ways of working. • Assists in facilitating training sessions, workshops, or enablement activities as needed. • Provides support to project teams and people leaders by reinforcing change and adoption practices. • Helps track adoption, learning effectiveness, and change progress metrics; documents issues, risks, and feedback. • Monitors end‑user feedback and adoption trends, escalating concerns and improvement opportunities to senior team members.

Detection & Response Analyst We are looking for people with a passion for investigation and forensic analysis to join our MDR SOC team at Rapid7. As a Detection & Response Analyst, you will utilize Rapid7's advanced tools to investigate and triage security events and work side-by-side Rapid7's Incident Response Consultants to investigate incidents ranging from commodity malware to sophisticated threat actors. About the Team Rapid7's Managed Detection and Response (MDR) team is built from the ground up to bring motivated and passionate security talent face to face with emerging threats, practical challenges, and evil at scale. Our MDR service uses an impact-driven mindset to focus efforts on effective solutions, encouraging personal and technical innovation within the SOC. MDR provides 24/7/365 monitoring, threat hunting, incident response, and more with a focus on endpoint detection and behavioral intelligence. About the Role As a Detection and Response Analyst in Rapid7's SOC, you will be responsible for identifying and analyzing malicious activity in a multitude of customer environments. You will be enabled to complete investigations scaling in complexity from account compromises and commodity malware infections, to complex web server compromises and zero-day vulnerability exploitation. Your Customer Advisor colleagues will be responsible for direct communication with the customers, enabling you to dedicate your efforts to analysis. Your team will be available to answer questions, provide guidance, and assist you in investigations, if needed. In this role, you will: - Utilize Rapid7's world-class software and threat intelligence to identify potential compromises in customer environments as necessary. - Conduct investigations into a variety of malicious activity on workstations, servers, and in the cloud. You will investigate all levels of incidents, including Incident Response engagements in which you will provide analysis assistance to Rapid7's Incident Response Consultants. - Write Incident Reports for each minor incident investigation you complete, which follow MITRE's ATT&CK Framework and include your own forensic, malware, and root-cause analysis. - Communicate with Customer Advisors regarding investigation findings, Requests For Information from clients, and remediation and mitigation recommendations. - Communicate with other analysts to share new intelligence regarding tactics, techniques, and trends utilized by threat actors. - Provide continuous input to Rapid7's Threat Intelligence and Detection Engineering team regarding new detection opportunities. - Assist in customer engagement opportunities pertaining to the function of your role in the MDR service as necessary. The skills you'll bring include: - 1-2 years of experience in a cybersecurity related position (SOC and/or SIEM analysis experience preferred) - Understanding of core operating system concepts in Windows, MacOS/Darwin, and Linux. This includes at least an understanding of common internal system tools and directory structures. - A fundamental understanding of how threat actors utilize tactics such as lateral movement, privilege escalation, defense evasion, persistence, command and control, and exfiltration. - Practical experience gained through CTF and HTB challenges, as well as personal or professional usage of common penetration testing tools such as Mimikatz, Metasploit modules, BloodHound, etc. - Experience with hands-on analysis of forensic artifacts and/or malware samples. - Passion for continuous learning and growth in the cybersecurity world. - Effective collaboration within the SOC and between departments. - Dedication to putting each customer's needs and concerns at the forefront of all decision making. We know that the best ideas and solutions come from multi-dimensional teams. That's because these teams reflect a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don't be shy - apply today. About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.