• Build self-service systems that automate managing, deploying and operating services. • This includes our custom Kubernetes operators that support language model deployments. • Automate environment observability and resilience. Enable all developers to troubleshoot and resolve problems. • Take steps required to ensure we hit defined SLOs, including participation in an on-call rotation. • Build strong relationships with internal developers and influence the Infrastructure team’s roadmap based on their feedback. • Develop our team through knowledge sharing and an active review process.

• Ensure reliability, scalability, and performance of services through SLIs/SLOs, capacity planning, and incident response • Drive automation of infrastructure operations to minimize toil • Develop and support monitoring, alerting, and observability systems to support proactive issue detection • Partner with internal engineering teams to define service-level objectives, improve deployment workflows, and integrate infrastructure with development needs • Contribute to on-call rotations and incident management, helping ensure high availability of services • Drive post-incident reviews and blameless retrospectives to improve reliability • Stay current with emerging technologies and recommend improvements to existing systems and practices.

Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals. Envoy Global is seeking a  DevOps Lead Engineer to play a integral role in safeguarding and optimizing Envoy Global’s technology ecosystem. They will oversees the deployment, operation, and protection of the organization’s physical infrastructure, cloud environments—primarily within Azure—and all electronic data systems. With a blend of strategic vision and hands‑on expertise, the DevOps Lead Engineer ensures that mission‑critical platforms remain secure, resilient, and consistently high‑performing. This role champions automation, reliability, and continuous improvement, driving the engineering culture forward while enabling teams to deliver software and services with confidence. By unifying development, operations, and security practices, the DevOps Lead Engineer helps power Envoy Global’s ability to scale, innovate, and serve its customers with excellence. This position is 100% remote, working from home, within the United States. As our successful DevOps Lead Engineer you will be required to: - Manage operational aspect of the CI/CD pipeline including source control, build systems, infrastructure, networking, deployments, and permissions management - Work closely with Development, Data, Project Management, and Infosec teams to ensure management, operability, and security of Envoy’s applications hosted in Azure. - Participate in architecture, requirements, and planning sessions with project owners and stakeholders. - Design and deliver DevOps projects that ensure infrastructure is 24x7 operational as well as cost effective. - Train and mentor DevOps engineers to meet Envoy Global’s growing requirements for the future. - Participate in planning sessions and daily stand-ups with multi-region DevOps staff - Proactive planning and organization to adjust to the flexible needs of Envoy Global’s business. - Ensure business continuity and disaster recovery plans are tested and updated on an annual basis. - Serve as an escalation point to help prioritize and resolve complex or urgent issues and incidents. - Maintain relationships with vendors and contractors for services and maintenance of software and systems. - Ensure 24x7 5x9s uptime for Envoy Global applications. To apply for this position, you will possess the following skills, experience and qualifications: - This position requires expert, hands-on experience in application builds and deployments: specifically, but not limited to, .Net and SQL Server frameworks (msbuild, dotnet, ssdt, dacpac). - Strong communication (written and verbal), analytical, organizational, and problem-solving skills. Must be able to present complex information to technical and non-technical stakeholders. - Expert level hands on experience working with these technology areas: - Source control and CI/CD tools (Git, Azure DevOps, MSBuild, Jenkins, TeamCity, Octopus Deploy, Harness, etc.) - API Management – Design, Gateways, Security, Monitoring. - Azure platform services, including Azure SQL, Service Bus, Key Vault, Blob Storage - Kubernetes clusters (experience in Azure AKS a plus) - Windows/Linux Administration - Infrastructure as Code tools such as Terraform and ARM. - Content Delivery Network providers (Cloudflare, Akamai) - Monitoring tool sets such as DataDog, Splunk, ELK - Self-motivated, self-directed, and customer service-focused with the ability to multi-task and manage competing priorities in a fast-paced environment.  - Champion Change and Release management   This position is 100% remote, working from home, within the United States. Salary Range: $135,000-$150,000 Notice at Collection for California Applicants: http://www.envoyglobal.com/notice-at-collection-for-ca-applicants #LI-Remote

• Design, build, and maintain secure, scalable cloud infrastructure • Own CI/CD pipelines and deployment workflows across services and environments • Improve reliability, availability, and performance through monitoring, alerting, and incident response practices • Partner with application and ML teams to reduce friction in build, test, and deploy workflows • Implement infrastructure-as-code and automation to reduce manual operational work • Establish and document best practices for infrastructure, security, and operational readiness • Support production systems through on-call rotation and continuous improvement • Ensure compliance with security standards and proactively manage risk