• Grow and develop the New England territory • Make new calls daily to develop new customers • Work with surgeons to demonstrate products • Prepare and deliver quotations • Develop long-term relationships with customers • Maintain a territory plan

• In this vital role you will be a key member of the U.S. Value & Access team and reports to the Director of Trade & Channel Development. • This role manages national and regional specialty pharmacy partnerships and serves as the primary liaison across payer, brand, and patient services teams. • The NAE leads contract negotiations, develops fee-for-service programs, drives operational excellence, and ensures high-quality patient access outcomes. • Serves as the primary point of contact for specialty pharmacy relationships across key national and regional accounts, often in collaboration with payer teams. • Partners with specialty pharmacies on contract development, including establishing and managing fee-for-service programs. • Leads planning, tracking, and implementation of specialty pharmacy programs by acting as the business unit liaison across cross-functional teams. • Supports implementation of complex, cross-functional projects, including evaluation of business requirements, development of achievable objectives, and coordination of interdependent activities. • Demonstrated experience supporting Rare Disease therapies, with a clear understanding of complex patient journeys, small patient populations, and high-touch support models. • Hands-on experience working with specialty pharmacies, including knowledge of pharmacy operations, service models, and execution workflows. • Working knowledge of pharmacy and medical benefit channels, including how benefit design, reimbursement, and distribution impact therapy access and operational execution. • Proven ability to support or lead cross-functional initiatives involving patient access, reimbursement, brand, legal, and operations partners. • Experience managing program implementation and performance, including defining KPIs, tracking outcomes, and driving continuous improvement. • Develops and manages specialty pharmacy programs such as Pharmacy-based patient clinical management programs, Provider support programs, Pharma services, and Pharmacy and medical benefit clinical programs. • Monitors program performance and influences continuous improvement initiatives to optimize competitive position and outcomes. • Develops project scope statements, performance standards, and quality criteria in collaboration with stakeholders (e.g., Brand Teams, PAR, CAPS, MAT, GSS, Legal). • Applies appropriate quality management methods, defining KPIs and program metrics to ensure operational excellence. • Travels to specialty pharmacies as needed to support program implementation and partnership success.

• Build and execute account plans to drive growth and retention across SOCi’s enterprise multi-location customer base • Cultivate deep, long-term relationships with executive stakeholders and decision-makers within your accounts • Act as a trusted advisor, ensuring clients maximize value from SOCi’s platform and services • Represent SOCi at customer-facing events, industry conferences, and strategic account reviews • Serve as a subject matter expert on localized marketing at scale, helping clients solve complex challenges with SOCi solutions • Partner cross-functionally with customer success, product, and marketing to deliver exceptional customer experiences • Identify upsell and cross-sell opportunities to expand SOCi’s footprint within existing accounts • Use SOCi’s internal tech stack (CRM, enablement, marketing tools) to manage your business effectively and track client health • Maintain strong forecasting accuracy, pipeline discipline, and accountability to growth targets • Deliver compelling business cases and presentations that articulate the ROI of SOCi to client executives • Focus on solving business challenges through innovation, while keeping a customer-first mindset • Remain adaptable as client needs evolve, supporting additional initiatives as required

• Act as a trusted business partner to assigned accounts • Advocate the innovative power of data to help organizations make better decisions • Create and execute effective territory and account plans • Meet and exceed sales goals (quotas) • Lead/leverage a matrix account team to develop and manage sales pipeline • Build and manage strategic partner alliances and relationships • Manage and track customer and transactional information in a CRM system • Provide regular and accurate reporting of pipeline and forecast