• Analyze marketing campaign performance, customer behavior, and market trends to identify opportunities and risks. • Develop and maintain marketing dashboards and reports to track KPIs and ROI. • Collaborate with marketing teams to define data requirements and support business analysis and key decisions. • Conduct competitor analysis and market research to inform marketing strategies. • Use data visualization tools to present insights clearly to stakeholders. • User conversion, behavioral preferences and segmentation analysis, and the establishment of a long-term effective data monitoring system and user operation framework, operational testing and analysis, and activity effect analysis, to evaluate operations and marketing activities with strict statistical validity standards, and generate business suggestions and decisions.

Job Title: Senior Business Analyst, Finance Engineering Requisition ID: R026744 Job Description: Activision Blizzard is looking for a talented and enthusiastic Senior Business Analyst to join our Finance Engineering team to help define and deliver business and technology priorities. This individual will support key initiatives by analysing business needs, translating requirements into effective system solutions, and supporting delivery, adoption, and ongoing operational effectiveness This position is open to remote candidates within the US. Roles & Responsibilities As a Senior Business Analyst, you will demonstrate the following skills consistently at a high level: - Lead engagement with Finance and cross-functional stakeholders to understand strategic objectives, business processes, and system challenges, translating them into scalable IT-enabled solutions across the Finance systems landscape - Independently drive end-to-end business analysis activities across initiatives, including requirement gathering, analysis, documentation of clear system requirements for delivery by IT teams, validation, prioritisation, and traceability across complex initiatives - Act as a trusted advisor and one of the key interfaces between Business and IT, ensuring clarity of requirements, strong documentation, alignment of expectations, and informed decision-making throughout the delivery lifecycle - Own the design, testing, and rollout of system solutions, including Oracle E-Business Suite (R12) and custom-developed/bespoke solutions, providing functional expertise across Finance modules (such as AP, AR, GL, and Cash Management) to ensure solutions align with business processes and control requirements - Own the successful delivery of system enhancements and initiatives, proactively managing scope, risks, dependencies, and stakeholder alignment to ensure timely delivery of high-quality solutions - Lead and coordinate activities within the IT Global Quarterly Release process, ensuring readiness, quality validation, impact assessment, and smooth deployment of enhancements - Evaluate alternative solution designs and re-engineered processes, providing recommendations based on solution feasibility, operational effectiveness, financial controls, and long-term scalability - Identify and drive process optimisation and standardisation opportunities across Finance systems and workflows - Ensure SOX and governance compliance by ensuring all system changes adhere to defined governance, documentation, and approval processes - Partner with offshore delivery and support teams to ensure high service quality, effective issue resolution, and continuous operational stability - Provide guidance and mentorship to team members, promoting best practices in requirements management and stakeholder engagement Requirements - Minimum of 7+ years of relevant experience, including 3+ years as a Senior Business Analyst, with significant experience leading Oracle Finance implementations, enhancements, or transformation initiatives - Strong understanding of Finance business processes, with demonstrable experience in analysing processes and recommending practical improvements - Strong functional expertise and hands-on experience with Oracle E-Business Suite R12 Finance modules, including Purchasing, iProcurement, Accounts Payable (AP), Accounts Receivable (AR), Cash Management, and General Ledger - Demonstrated experience leading complex, large-scale, cross-functional, multi-regional Finance IT initiatives, with the ability to influence senior stakeholders and drive alignment across Business, IT, and external teams - Strong experience driving end-to-end requirements lifecycle management, including requirement gathering, analysis, documentation, validation, and translating requirements into clear system specifications - Ability to translate Finance process requirements into Oracle ERP functional behaviour, including understanding upstream/downstream process impact across Finance modules - Experience leading UAT planning, validation strategies, and release readiness activities - Proven experience delivering and supporting integrations between Oracle Financial modules and third-party systems - Ability to assess system designs, challenge assumptions, and provide structured recommendations balancing business and technical considerations - Demonstrated ability to drive measurable improvements in Finance systems or processes (e.g., process efficiency, control improvements, automation, reporting accuracy, or user experience) - Experience of operating within SOX-controlled or regulated environments, with strong governance discipline - Experience working effectively with offshore or near-shore delivery and support teams - Strong analytical, problem-solving, and communication skills, with the ability to articulate and document complex Finance and system concepts clearly for diverse audiences Pluses (Nice to have) - Working knowledge of other Oracle R12 Finance modules such as AME, SLA, and Fixed Assets - Working knowledge of Oracle PL/SQL for analysis and troubleshooting - Experience with finance-related third-party tools such as Sabrix, Kofax, or Markview - Working knowledge of data, reporting, or analytics platforms, such as OBIEE, Power BI, Looker, or similar enterprise reporting tools - Basic understanding of databases, data flows, ETL concepts, or analytics processes to support reporting and validation activities - Experience using work management and collaboration tools such as Jira, Confluence, or Azure DevOps - Experience supporting Finance system architecture or solution design decisions across Oracle and related enterprise systems - Experience of mentoring or coaching junior analysts - Experience in process automation or Finance transformation initiatives Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply. We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics. Rewards We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including: - Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance; - 401(k) with Company match, tuition reimbursement, charitable donation matching; - Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave; - Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others; - If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance. Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/. In the U.S., the standard base pay range for this role is $80,800.00 - $149,400.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.

Business Analyst - Salesforce Service Cloud Voice + Amazon Connect Location: United States - We are fully remote! Summary Thunder is expanding its strategic partnership with AWS, and we are looking for a dedicated Business Analyst to join our Amazon Connect practice. In this role, you will act as a critical bridge between our clients' business needs and the technical implementation of Contact Center as a Service (CCaaS) solutions. You will work closely with Solution Architects and offshore resources to translate complex business requirements into scalable Salesforce and Amazon Connect configurations. If you are a curious problem-solver who loves refining processes and building the future of cloud consulting, you'll fit right in with our culture of builders. Day-to-Day Roles + Responsibilities - Requirements Engineering: Translate client business requirements into detailed business process documents, user stories, and functional specifications for Amazon Connect and Salesforce Service Cloud Voice. - Solution Design Support: Partner with Solution Architects to map functional requirements to technical requirements, ensuring solutions align with the client’s business goals. - Project Management: Wear the "General Manager" hat for tactical project aspects, managing day-to-day schedules, budgets, and deliverables while providing regular status reports. - Process Improvement: Evaluate existing client business processes to identify opportunities for enhancement through CCaaS innovation, such as smart IVR or chatbots. - Implementation & QA: Work with global offshore teams to complete configurations within Salesforce and Amazon Connect, owning the execution of implementation deliverables and Quality Assurance. - Client Engagement: Serve as a primary point of contact for operational project aspects and lead clients through the execution of Training and User Acceptance Testing (UAT). Required Qualifications - Consulting Experience: 3-5+ years of experience within the Salesforce or AWS ecosystem, preferably with a Salesforce Implementation Partner. - CCaaS Knowledge: Hands-on experience or deep understanding of Amazon Connect platform capabilities and Service Cloud Voice. - Multitasking Ability: Demonstrated ability to confidently support or lead multiple small-to-midsize engagements at various stages simultaneously. - Technical Literacy: Strong skills in process documentation, business modeling, and using productivity tools like Asana, Gong, or Salesforce CRM. - Global Collaboration: Proven success in partnering with nearshore and offshore resources to deliver project success. - Education: Bachelor’s Degree preferred. Why Thunder? Because You Deserve More Than Just a Job. - A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in. - Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take. Perks In Store for You: - Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered. - Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark! - Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology. - Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest. - People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

• Facilitate the onboarding process for vendors and perform thorough due diligence to guarantee an organized, compliant, and comprehensive intake. • Keep precise vendor records while centralizing legal and operational documentation. • Support contract negotiations to align with business objectives, mitigate risks, and optimize cost efficiencies. • Monitor contracts, renewals, deliverables, and service requirements, notifying the supervising lead of any key deadlines or concerns. • Evaluate vendor performance and promptly address any issues that arise. • Escalate concerns related to documentation, compliance, service, or contracts when necessary. • Foster effective vendor communications and support the ongoing management of relationships.