This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Instructional Designers are versatile and highly skilled at designing and developing engaging, effective, and compliant online courses. This role contributes to new content development and the ongoing review, enhancement, and evolution of existing content, ensuring courses meet industry standards, regulatory requirements, and learner needs. Instructional Designers collaborate with Curriculum Managers, Subject Matter Experts (SMEs), Course Production Specialists, and Visual Information Specialists to create and update course content that enhances student success and satisfaction. Essential Functions / Job Responsibilities - Course Design & Development - Develop instructional strategies, course structures, and learning activities for both new courses and content revisions. - Create and revise instructional content, including text, interactive elements, assessments, and case studies. - Apply adult learning principles and instructional design best practices to ensure courses are engaging and effective. - Develop assessment strategies that align with course objectives and regulatory requirements. - Work within Learning Management Systems (LMS) to structure course materials and ensure seamless learner experience. - Collaboration with Cross-Functional Teams - Work with Curriculum Managers to scope course development and maintenance efforts. - Collaborate with SMEs to ensure accuracy and relevance of course content. - Work closely with other Instructional Designers to align instructional quality across courses. - Coordinate with Visual Information Specialists to incorporate visuals, videos, and interactive elements. - Work with Course Production Specialists to ensure content is properly formatted and implemented in the LMS. - Content Maintenance & Continuous Improvement - Analyze course feedback, student performance data, and regulatory changes to identify areas for improvement. - Implement updates to existing courses, ensuring content remains current, accurate, and instructionally sound. - Maintain consistency in instructional quality across all course updates and revisions. Qualifications - Experience in instructional design, curriculum development, or e-learning design (familiarity with regulatory licensing education preferred). - Strong knowledge of adult learning principles, instructional methodologies, and assessment strategies. - Proficiency in Learning Management Systems (LMS) and e-learning authoring tools. - Familiarity with AI tools and their applications in instructional design to enhance content creation and learning experiences. - Excellent writing and content structuring skills to create clear and engaging learning experiences. - Strong collaboration and communication skills to work with SMEs, Curriculum Managers, and Course Production teams. - Ability to manage multiple projects simultaneously and meet deadlines. Requirements - Proficiency with MS Office Suite of products (Word, Excel, PowerPoint, etc.). - Experience working with Learning Management Systems (LMS) preferred. - Experience in using agile project management tools (JIRA preferred). Physical Requirements The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Internal and External Interaction Individuals in this position regularly interact with peers both in and out of their department and with their immediate manager. They also regularly interact with internal and external subject matter experts and at times directly with students. They may also interact with other department managers and industry association representatives. Benefits - Paid Time Off (PTO) structured on a take what you need basis (as referenced in the employee handbook). - Paid company holidays (7 days off per year). - 100% discount on Career Certified’s products and services. - Tuition reimbursement, subject to approval. - Voluntary participation in Career Certified’s medical, dental, and vision plans, as well as supplemental insurance options. - Voluntary participation in Career Certified’s 401K plan. - Collaborative and innovative work environment.

Nexl is the fast-growing LegalTech company on an ambitious mission to elevate the business of law. We build an AI-driven CRM and growth intelligence platform that brings a firm’s internal and external data together so lawyers, marketing, and business development can collaborate, spot opportunities, and grow revenue. Recognised by the Financial Times, Deloitte, and the Australian Financial Review as one of the fastest-growing businesses, Nexl is trusted by 150+ firms globally. We’ve recently closed a $23 million Series B led by Tidemark Capital, accelerating our mission to transform how law firms grow by uniting lawyers, marketing, and business development into a single growth engine. The Opportunity Client Success is a company-wide commitment at Nexl. We believe that how we support and educate our clients is just as important as the product we build for them. We're looking for our first Learning and Development Specialist to join our Client Collaboration team. You'll own the design and delivery of training programs that help law firms across the globe get real value from the Nexl platform, from onboarding new clients through to building the educational content and resources that support long-term adoption. You'll work directly with clients, build out Nexl's learning library, and partner internally with product and client success teams to ensure training always reflects the latest platform updates and client needs. It's a role with genuine scope to shape how Nexl shows up as a partner, not just a software provider. Must haves: - Proven experience in learning and development, training delivery, or client enablement roles. - Strong facilitation skills with the ability to engage diverse audiences across multiple regions and cultures. - Experience creating digital learning content (e.g., videos, e-learning modules, guides). - Excellent organisational and project management skills. - Strong communication and interpersonal skills, with confidence working alongside senior stakeholders and clients. - Flexibility to cover multiple time zones (Americas, UK, and EMEA). Nice to haves: - Background in a law firm, SaaS business, or professional services environment. Client Training & Onboarding: - Plan and deliver tailored onboarding programs for new Nexl clients, ensuring they quickly get up to speed and start achieving measurable outcomes. - Provide refresher and advanced training for existing clients, adapting sessions to their evolving needs. - Act as the primary point of contact for training-related questions and guidance throughout the client journey. Program Design & Delivery: - Design and deliver client learning programs that are customized to individual accounts and scalable across regions. - Manage programs end-to-end, from needs assessment through to design, rollout, and continuous improvement. - Adapt content across delivery formats: virtual live sessions, in-person workshops, and self-paced learning. Learning Resources & Content: - Create and curate learning materials including video tutorials, interactive courses, presentations, and supporting collateral. - Build and maintain a knowledge base of client success resources, keeping content up to date with the latest product features and best practices. Strategy & Cross-Functional Collaboration: - Align training initiatives with Nexl’s broader strategy of differentiated service delivery and help shape Nexl’s identity as an education-driven, customer-first organisation. - Act as an internal advocate for client learning, sharing feedback from training sessions with product, client success, and leadership teams. - Partner with Client Success, Marketing, Product and BizOps to ensure training materials reflect client needs and product updates. - Support the Head of Client Collaboration with training schedules, program impact reporting, and ongoing improvements. Life at Nexl - High growth. A scaling environment with autonomy, ownership, and visible impact. - ESOP. Employee stock options so you share in the upside. - Tools & tech. Modern, AI-first ways of working to help you move faster and smarter, plus a work laptop. - Birthday leave. Take a paid “Nexl Day” during the week of your birthday. - Transparent by default. Fortnightly all-hands with strategy, metrics, wins, and learnings. - Purposeful connection. Team offsites and meet-ups. - Values-led culture. Guided by The Nexler Way, our values and operating principles that define who we are, how we work, and how we win together. Our Values - Committed to Care – We genuinely care about the work we do and the industry we do it for - Human at the Core – Relationships and empathy guide everything we do - Different with Purpose – We’re not afraid to stand out. We innovate boldly and deliberately Even if you don’t tick every box, if you’re excited about our mission, we’d love to hear from you.

• Build and deliver comprehensive sales manager training programs, including best practices for leadership, performance management, and deal coaching. • Help managers conduct effective 1:1s with their sales reps, providing frameworks, templates, and ongoing coaching to improve rep development and accountability. • Coach the sales teams on their opportunity progression, identify blockers to advance deals through the sales cycle. • Leverage Gong (or similar conversation intelligence tools) to analyze calls, identify winning behaviors and patterns, and scale successful tactics across the team. • Use AI-powered insights to make sales motions repeatable, including opportunity qualification, objection handling, and value articulation in industrial contexts. • Coach and measure the success of Sales Plays, tracking adoption, effectiveness, and impact on win rates and pipeline velocity. • Design and execute sales manager onboarding programs to accelerate new leaders' ramp-up and alignment with Seeq's GTM strategy. • Develop ongoing coaching cadences, workshops, and resources to support continuous improvement for the Sales Reps. • Monitor program effectiveness through metrics like rep productivity, manager feedback, certification completion, and correlation to sales outcomes; continuously iterate based on data and feedback (this is why we are the Performance Team). • Partner with Sales Leadership, Enablement, and Product teams to ensure training aligns with current offerings, market needs, and strategic priorities. • Facilitate knowledge sharing and best practice dissemination across regions and teams.

Job Type: Regular Work Location: Remote - TX - Dallas Overview: 2020 Companies has a full-time remote Learning Systems Designer opportunity representing our client, Meta. Schedule: Monday - Friday Pay: $60,000 per year The Learning Systems Designer is responsible for designing, developing, and delivering engaging learning experiences that drive measurable performance outcomes. This role blends instructional design, learning technology management, and facilitation, with a strong emphasis on creativity, interactivity, and data-driven improvement. The ideal candidate is equal parts educator, technologist, and storyteller. Our Benefits - Receive a competitive salary starting at $60k, paid weekly - Mobile phone reimbursement - Work remotely, from home and travel as needed - Eligible for health, dental, and vision benefits - 401K Program with matching - Paid Time Off - Paid Holidays - Scholarship opportunities for employees and direct family members - Employee Assistance Program - Leadership Development Program - Employees special pricing for multiple clients Job Description: Learning Management System (LMS) Development & Management - Build, configure, and maintain LMS platforms, including course structure, user roles, learning paths, and reporting dashboards - Manage ongoing LMS administration, updates, integrations, and troubleshooting - Optimize the learner experience through thoughtful platform design and navigation Design & Interactive Course Creation - Design and develop engaging, learner-centered courses using sound instructional design principles - Create interactive content such as simulations, scenario-based learning, assessments, microlearning modules, and multimedia assets - Translate complex concepts into clear, accessible, and compelling learning experiences - Apply creative design thinking to coursework to increase learner engagement and retention Completion Metrics & Learning Analytics - Define, track, and manage course completion metrics and learner progress - Analyze learning data to assess effectiveness, engagement, and knowledge transfer - Provide insights and recommendations to improve course design and training outcomes - Ensure compliance with required training completion and documentation standards Content Strategy & Continuous Improvement - Maintain and manage a learning content calendar - Refresh and iterate on existing coursework based on feedback, performance data, and evolving business needs - Stay current on learning technologies, instructional design trends, and adult learning best practices Qualifications: Required - Experience in instructional design, training, or learning and development - Hands-on experience building and managing LMS platforms - Proficiency in creating interactive and multimedia learning content - Strong understanding of adult learning theory and instructional design models - Ability to analyze learning data and translate insights into improvements Preferred - Experience with eLearning authoring tools (e.g., Articulate, Captivate, Rise, or similar) - Graphic design, video, or multimedia production experience - Familiarity with SCORM, xAPI, or similar learning standards Skills & Competencies - Creative and visual thinker with strong attention to detail - Highly organized with the ability to manage multiple projects simultaneously - Strong communication and collaboration skills - Comfortable balancing structure with creativity What You Can Expect From 2020 Companies We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you. 2020’s Commitment We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.