Career Certified

Role Description The Customer Success Representative (CSR) provides first point of contact to prospective and current students via phone and email. By establishing rapport with students and demonstrating knowledge of company products and state regulations, the CSR facilitates effective proactive student interactions. - Deliver an outstanding student experience by providing professional and courteous service in both written and verbal forms via phone and email. - Field inquiries from prospective students, provide accurate information, and apply effective sales techniques to secure sales. - Support existing students with account updates, technical support, course navigation, regulatory support, and other needs. - Resolve product or service questions through effective problem solving, including selecting and explaining the best solution or product, expediting correction or adjustment, and following up to ensure resolution. - Maintain a working knowledge of core products and utilize resources to obtain information of assigned products and industry information, state regulations, and promotions as needed. - Comply with all policies and procedures while acting in the best interests of the student. - Meet or exceed department metrics while adhering to quality standards and promoting first call resolution. Qualifications - Experience working in a flexible, fast-paced environment. - Strong verbal and written communication skills along with active listening. - Ability to quickly learn systems, processes, and procedures. - Adaptability to adjust quickly and easily to change as processes and products evolve. - Detail-oriented, team player, and strong interpersonal skills. - Ability to think critically and problem solve. - Ability to compute rate, ratio, and percentage. Requirements - Prior experience in a customer service and/or contact center atmosphere resolving inbound customer service or sales opportunities. - Excellent customer relations skills - written, verbal, and active listening. - Understand computer systems and troubleshooting issues with minimal assistance. - Efficiently navigate through multiple programs and use dual computer monitors. - Experience with CRM (Customer Relationship Management) (Salesforce.com a plus). - Microsoft 365-based web platform and tools a plus. Company Description

Role Description The Business Development Executive is responsible for all activities related to increasing revenue growth within their assigned geographic territory. Revenue generation will come from: - Management of an existing account base of strategic education clients - Development of new client relationships - Targeted marketing initiatives to drive awareness of The CE Shop as the premier real estate school in the territory This position will work with management level decision makers and influencers and must exhibit a high level of industry knowledge within the association, brokerage, and school sales channels. The Business Development Executive must be excellent at building and sustaining relationships to drive and sustain strategic sales and marketing processes through the client base to meet business objectives. Qualifications - Four-year college degree in Business Administration, Sales, Marketing, or related field, or equivalent combination of education and experience - 5-7 years in sales and/or channel sales Requirements - Proven experience in creating (prospecting, selling, closing, managing) strategic client relationships - Experience in working with key decision makers and industry influencers resulting in successful channel penetration and increased market share - Experience developing and implementing sales and service processes and supporting metrics through sales data collection and analysis - Proven effectiveness of establishing and maintaining strong relationships resulting in collaborative strategies to drive growth - Experience in, and working knowledge of, real estate industry needs and trends that support agents, brokerages, trade associations, and real estate schools preferred Benefits - Full Time, Exempt employment - Remote work conditions - Travel up to 40% Company Description The CE Shop is recognized as a premier real estate school, focusing on providing quality education and resources for real estate professionals.

Role Description Members of the Curriculum Department work together to create and maintain a library of high-quality content delivered via online platforms. The Curriculum Production Specialist is primarily responsible for publishing course content in the company’s Learning Management System (LMS) and Content Management System (CMS), formatting the material for visual appeal, and testing functionality. - Builds online courseware in the company’s LMS according to specifications outlined in project documents, such as text-based storyboards (primarily from Microsoft Word), course exports, exam bank, and other digital assets. - Configures courseware in the company's CMS to maintain an up-to-date eLearning catalog in alignment with the current product strategy. - Performs quality reviews of courseware ensuring functionality and development requirements are met, identifying and addressing issues in collaboration with other curriculum team members. - Reviews work performed by contractors, correcting issues discovered during the review, to ensure quality standards are met. - Identifies LMS bugs and enhancement opportunities, working with IT and department management to prioritize technical requests, tests code to be pushed to the LMS, and trains curriculum team members on LMS functionality. - Updates course content (e.g., fixing broken links, typos, text updates, etc.) within the LMS based on team and student feedback. - Supports administrative functions related to offering and maintaining content through the LMS, such as course prints, exam downloads, etc. Qualifications - Excellent oral and written communication skills - Meticulous attention to detail - Commitment to producing quality product - Deadline conscious Requirements - Comfortable with Learning Management Systems (LMS) - Proficiency with M365 suite of products (Word, Excel, etc.) - Proficiency with WYSIWYG editors/interfaces - Experience with web technologies such as HTML, CSS, and JavaScript - Comfortable with project management software Company Description

Role Description The Sales Executive is responsible for generating and growing revenue for the company’s new securities education product line by actively building, managing, and converting a strong pipeline of opportunities. The ideal candidate is a proactive hunter who is equally comfortable with strategic account development and leading the charge for the overall product sales playbook. - New business development with focus on identifying, prospecting, and qualifying new opportunities. - Lead discovery calls and meetings to understand client needs. - Own the entire sales cycle from prospecting and qualification through proposal, negotiation, and close. - Build and manage sales funnel effectively to maintain organization and detail. - Partner with existing teams to understand existing accounts, current product needs, and expansion opportunities. - Cross-sell new securities products to clients already using existing training solutions. - Develop strong relationships within content development, sales operations, tech, marketing, and compliance. - Exhibit, attend, and present at events/meetings to drive overall sales strategies and build awareness of AD Banker brand and products. - Develop a working knowledge of competitive products, programs, and pricing structures. - Monitor sales and industry trends with appropriate recommendations to internal stakeholders. Qualifications - Proven experience in a hunter type role with a focus on winning net-new business. - Experience in working with key decision makers and industry influencers. - Highly self-motivated and organized with the ability to manage a national territory. - Proven effectiveness of establishing and maintaining strong relationships. - Experience in, and working knowledge of, financial services industry needs and trends preferred but not required. Requirements - Ability to influence and persuade others to achieve desired outcomes. - Strong analytic, problem solving, and negotiation skills. - Excellent oral and written communication and presentation skills. - Excellent organizational, planning, and prioritization skills. - Excellent interpersonal and relationship-building skills. - Ability to work with minimal supervision and excellent attention to detail. Benefits - Tuition reimbursement, subject to approval. - Paid company holidays (9 days off per year). - Flexible Time Off (FTO), as described in the employee handbook. - Remote and collaborative work environment. - Voluntary participation in Career Certified’s medical, dental, and vision plans, as well as supplemental insurance options. - Voluntary participation in Career Certified’s 401k plan. Compensation $125,000-$135,000 total compensation (includes base salary plus variable commission).

Role Description The CE Shop is seeking a motivated and results-driven Business Development Representative (BDR) to support revenue growth within the real estate sector. This role is responsible for generating new business opportunities through high-volume outbound prospecting and re-engaging existing real estate partners—including agents, brokerages, associations, and real estate schools—that have not produced recent revenue. The ideal candidate is persistent, relationship-oriented, and thrives in a fast-paced, performance-driven sales environment. This position plays a critical role in building pipeline, revitalizing dormant accounts, and supporting overall sales growth within the real estate line of business. Qualifications - Bachelor’s degree preferred or equivalent combination of education and relevant work experience - 1–3 years of relevant sales, business development, or customer-facing experience Requirements - Conduct high-volume outbound outreach through phone calls, email campaigns, and social channels to real estate associations, brokerages, and schools - Identify, qualify, and develop new business opportunities within assigned territories and markets - Clearly communicate value propositions tailored to real estate professionals and organizations - Schedule discovery meetings and route qualified opportunities to sales leadership - Identify existing partners and customers with limited or no recent revenue activity - Execute targeted outreach campaigns to re-engage and reactivate inactive accounts - Build trusted relationships to uncover new opportunities within dormant real estate partners - Maintain accurate, current, and complete records within Salesforce - Research and update outdated or incomplete contact and account information - Track all outreach activities, notes, and follow-ups to ensure data integrity and reporting accuracy - Collaborate closely with Sales, Marketing, and Customer Success teams to align messaging and outreach strategy - Share field insights, objections, and feedback to support continuous improvement of campaigns and offerings - Contribute to overall revenue goals through pipeline generation and opportunity development Benefits - Competitive compensation structure - Comprehensive benefits package, including medical, dental, vision, life insurance, disability coverage, and 401(k) - Ongoing sales training and professional development - Collaborative and supportive remote work environment - Career growth opportunities within sales and the real estate education market

Job Description – Content Development Editor Division / Department: Publishing Reports to (position): Publishing Product Manager Level / Grade: Individual Contributor Location: Remote Employment Type: Full Time Work Conditions: Remote Travel: None Telecommute: Yes Position Summary: We are seeking two experienced Content Development Editors to support the production of Essential Guide publications and required supplements for professional licensure and education markets. These roles focus on AI-enabled content development, editorial quality control, and on-time delivery across complex, regulated subject matter. The editors will partner closely with the Publishing Product Manager, Publishing Coordinator, internal Curriculum teams, subject matter experts (SMEs), and external production vendors to ensure content accuracy, instructional clarity, and production readiness. This is a senior individual contributor role requiring strong ownership and independent judgment. Key Responsibilities: - Execute developmental editing and content development for Essential Guide print books using established AI-assisted workflows - Develop and coordinate required supplemental materials alongside book production, including: - Instructor manuals - Section-level PowerPoint decks - Practice exams and answer rationales - Run and validate AI-generated content to ensure accuracy, consistency, and regulatory alignment - Serve as the primary editorial liaison with Curriculum teams to resolve content and instructional alignment questions - Prepare manuscripts and supplemental materials that are complete, accurate, and vendor-ready - Support and incorporate feedback from SMEs - Collaborate with production vendors during copyediting, layout, and proofing stages - Support updates and revisions for in-market titles as needed - Follow established templates, timelines, and production standards Minimum Requirements: - 5+ years of experience in editorial development or content production - Experience in educational, professional, or regulated publishing preferred - Experience working with AI-assisted content development tools or workflows - Strong project management skills with the ability to manage multiple deadlines - High attention to detail and comfort working with complex or regulatory content - Familiarity with instructional design, assessment content, or licensure exams preferred - Ability to work independently in a structured, production-driven environment Skills Required: - Strong written and editorial skills - Attention to detail and quality control mindset - Ability to manage multiple priorities and deadlines - Strong collaboration and communication skills - Critical thinking and problem-solving abilities - Comfort working with AI-enabled workflows and tools Supervisory Responsibility: This position does not have supervisory responsibilities. Internal and External Interaction: This role works closely with internal Publishing, Curriculum teams, SMEs, and external production vendors. Regular collaboration is required to ensure alignment, accuracy, and timely delivery of content. What We Offer: Employment benefits granted upon hire date: - Tuition reimbursement, subject to approval - Paid company holidays (9 days off per year) - Flexible Time Off (FTO), as described in the employee handbook - Remote and collaborative work environment Employment benefits granted the first of the month following 30 days of employment include: - Voluntary participation in Career Certified’s medical, dental, and vision plans, as well as supplemental insurance options - Voluntary participation in Career Certified’s 401k plan

Role Description The Business Development Executive is responsible for all activities related to increasing revenue growth within their assigned geographic territory. Revenue generation will come from: - Management of an existing account base of strategic education clients - Development of new client relationships - Targeted marketing initiatives to drive awareness of The CE Shop as the premier real estate school in the territory This position will work with management level decision makers and influencers and must exhibit a high level of industry knowledge within the association, brokerage, and school sales channels. The Business Development Executive must be excellent at building and sustaining relationships to drive and sustain strategic sales and marketing processes through the client base to meet business objectives. Qualifications - Four-year college degree in Business Administration, Sales, Marketing, or related field, or equivalent combination of education and experience - 5-7 years in sales and/or channel sales Requirements - Proven experience in creating (prospecting, selling, closing, managing) strategic client relationships - Experience working with key decision makers and industry influencers resulting in successful channel penetration and increased market share - Experience developing and implementing sales and service processes and supporting metrics through sales data collection and analysis - Proven effectiveness in establishing and maintaining strong relationships resulting in collaborative strategies to drive growth - Experience in, and working knowledge of, real estate industry needs and trends that support agents, brokerages, trade associations, and real estate schools preferred Benefits - $94,500-$101,250 *Includes salary and commission Essential Functions / Job Responsibilities - Achieve sales quota and assigned strategic objectives; represent the entire range of company products and services to increase sales revenue and market share - Substantial prospecting for new opportunities both within the existing client base and prospective targets - Identify target potential through its size, product needs, and buying cycles - Develop and implement strategic account proposals and presentations that creatively and accurately articulate the various programs offered by The CE Shop - Work with client leadership to map, build, and implement sales and marketing processes - Exhibit, attend, and present at events/meetings held and managed by broker, association, and school partners - Engage in marketing initiatives to maximize exposure and access to The CE Shop for real estate agents and prospective agents - Attend industry events, identify strategic advertising and partnership opportunities, and maintain effective access to collateral - Develop a working knowledge of competitive products, programs, and pricing structures - Analyze sales and industry trends and make appropriate recommendations to internal stakeholders Skills Required - Ability to influence and persuade others to achieve desired outcomes - Strong analytic, problem solving, and negotiation skills - Excellent oral and written communication and presentation skills - Excellent organizational, planning, and prioritization skills - Excellent interpersonal and relationship-building skills - Ability to work with minimal supervision and excellent attention to detail Technical Skills Required - Proficiency in MS Office Suite of products (MS Word, Excel, PowerPoint) - Google platform (Google Docs, Google Mail, Google Calendar, Google Hangout, Google Analytics) - Experience with Salesforce or similar CRM Software - Experience with video conferencing (Zoom, GoToMeeting, etc.) and general A/V knowledge - Comfortable with learning and adapting to new technologies Supervisory Responsibility This position does not supervise the work of others. Internal and External Interaction This position interacts with peers both in and out of the department and their immediate manager on a regular basis. They interact with customers directly in daily interactions as well as escalation or support situations in a defined geographical area. They may interact with managers in other departments and vendors. Physical Requirements The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description – Business Development Executive Division / Department: Channel Sales Reports to (position): Regional Sales Manager Level / Grade: Individual Contributor Location: MN, SD, ND, NE, IA, KS, MO - Prefer Kansas City AreaEmployment Type: Full Time, Exempt Work Conditions: Remote Travel: Up to 40% Telecommute: This is a remote position performing work in assigned territoryMinimum Educational Req: Four-year college degree in the area of Business Administration, Sales, Marketing or related field, *or equivalent combination of education and experience Years of Experience: 5-7 years in sales and/or channel sales.  Position Summary: The Business Development Executive is responsible for all activities related to increasing revenue growth within their assigned geographic territory. Revenue generation will come from the management of an existing account base of strategic education clients, development of new client relationships, and through targeted marketing initiatives to drive awareness of The CE Shop as the premier real estate school in the territory. This position will work with management level decision makers and influencers and must exhibit a high level of industry knowledge within the association, brokerage, and school sales channels. The Business Development Executive must be excellent at building and sustaining relationships to drive and sustain strategic sales and marketing processes through the client base to meet business objectives. Essential Functions / Job Responsibilities: - Achieve sales quota and assigned strategic objectives; represent the entire range of company products and services to increase sales revenue and market share. Substantial prospecting for new opportunities both within the existing client base and prospective targets is essential. This includes identifying target potential through its size, product needs, and buying cycles. This due diligence will lead to expanding current and new relationships whereby the client considers The CE Shop their valued partner and trusted source for real estate education. - Develop and implement strategic account proposals and presentations that creatively and accurately articulate the various programs offered by The CE Shop. Work with client leadership to map, build and implement sales and marketing processes that can be effectively managed and sustained to support the full network of agents and brokers within the organization. - Exhibit, attend and present at events/meetings held and managed by broker, association, and school partners in support of established sales and marketing strategies and to build awareness and engagement of The CE Shop brand and products to increase revenue. - Engage in marketing initiatives to maximize exposure and access to The CE Shop for real estate agents and prospective agents within the territory. Attend industry events, identify strategic advertising and partnership opportunities, and maintain effective access to collateral through the defined network of clients. - Develop a working knowledge of competitive products, programs, and pricing structures; analyze sales and industry trends and make appropriate recommendations to internal stakeholders to ensure long-range planning needs are met and relationships are established. Minimum Requirements: - Proven experience in creating (prospecting, selling, closing, managing) strategic client relationship. - Experience in working with key decision makers and industry influencers resulting in successful channel penetration and increased market share. - Experience developing and implementing sales and service processes and supporting metrics through sales data collection and analysis - Proven effectiveness of establishing and maintaining strong relationships resulting in collaborative strategies to drive growth - Experience in, and working knowledge of, real estate industry needs and trends that support agents, brokerages, trade associations, and real estate schools preferred Skills Required: - Ability to influence and persuade others to achieve desired outcomes - Strong analytic, problem solving, and negotiation skills - Excellent oral and written communication and presentation skills - Excellent organizational, planning, and prioritization skills - Excellent interpersonal and relationship-building skills. Feels at home visiting clients on a daily basis - Ability to work with minimal supervision and excellent attention to detail Technical Skills Required: - Proficiency in MS Office Suite of products (MS Word, Excel, PowerPoint) - Google platform (Google Docs, Google Mail, Google Calendar, Google Hangout, Google Analytics) - Experience with Salesforce or similar CRM Software - Experience with video conferencing (Zoom, GoToMeeting, etc.) and general A/V knowledge to effectively present to clients on site - Comfortable with learning and adapting to new technologies Supervisory Responsibility: This position does not supervise the work of others. Internal and external interaction: This position interacts with peers both in and out of department and their immediate manager on a regular basis. They interact with customers directly in daily interactions as well as escalation or support situations in a defined geographical area. They may interact with managers in other departments and vendors. Physical Requirements: The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - $94500-$101250 * salary and commission -

Job Description – Business Development Executive Division / Department: Channel Sales Reports to (position): Regional Sales Manager Level / Grade: Individual Contributor Location: Assigned territoryEmployment Type: Full Time, Exempt Work Conditions: Remote Travel: Up to 40% Telecommute: This is a remote position performing work in assigned territoryMinimum Educational Req: Four-year college degree in the area of Business Administration, Sales, Marketing or related field, or equivalent combination of education and experience Years of Experience: 5-7 years in sales and/or channel sales.  Position Summary: The Business Development Executive is responsible for all activities related to increasing revenue growth within their assigned geographic territory. Revenue generation will come from the management of an existing account base of strategic education clients, development of new client relationships, and through targeted marketing initiatives to drive awareness of The CE Shop as the premier real estate school in the territory. This position will work with management level decision makers and influencers and must exhibit a high level of industry knowledge within the association, brokerage, and school sales channels. The Business Development Executive must be excellent at building and sustaining relationships to drive and sustain strategic sales and marketing processes through the client base to meet business objectives. Essential Functions / Job Responsibilities: - Achieve sales quota and assigned strategic objectives; represent the entire range of company products and services to increase sales revenue and market share. Substantial prospecting for new opportunities both within the existing client base and prospective targets is essential. This includes identifying target potential through its size, product needs, and buying cycles. This due diligence will lead to expanding current and new relationships whereby the client considers The CE Shop their valued partner and trusted source for real estate education. - Develop and implement strategic account proposals and presentations that creatively and accurately articulate the various programs offered by The CE Shop. Work with client leadership to map, build and implement sales and marketing processes that can be effectively managed and sustained to support the full network of agents and brokers within the organization. - Exhibit, attend and present at events/meetings held and managed by broker, association, and school partners in support of established sales and marketing strategies and to build awareness and engagement of The CE Shop brand and products to increase revenue. - Engage in marketing initiatives to maximize exposure and access to The CE Shop for real estate agents and prospective agents within the territory. Attend industry events, identify strategic advertising and partnership opportunities, and maintain effective access to collateral through the defined network of clients. - Develop a working knowledge of competitive products, programs, and pricing structures; analyze sales and industry trends and make appropriate recommendations to internal stakeholders to ensure long-range planning needs are met and relationships are established. Minimum Requirements: - Proven experience in creating (prospecting, selling, closing, managing) strategic client relationship. - Experience in working with key decision makers and industry influencers resulting in successful channel penetration and increased market share. - Experience developing and implementing sales and service processes and supporting metrics through sales data collection and analysis - Proven effectiveness of establishing and maintaining strong relationships resulting in collaborative strategies to drive growth - Experience in, and working knowledge of, real estate industry needs and trends that support agents, brokerages, trade associations, and real estate schools preferred Skills Required: - Ability to influence and persuade others to achieve desired outcomes - Strong analytic, problem solving, and negotiation skills - Excellent oral and written communication and presentation skills - Excellent organizational, planning, and prioritization skills - Excellent interpersonal and relationship-building skills. Feels at home visiting clients on a daily basis - Ability to work with minimal supervision and excellent attention to detail Technical Skills Required: - Proficiency in MS Office Suite of products (MS Word, Excel, PowerPoint) - Google platform (Google Docs, Google Mail, Google Calendar, Google Hangout, Google Analytics) - Experience with Salesforce or similar CRM Software - Experience with video conferencing (Zoom, GoToMeeting, etc.) and general A/V knowledge to effectively present to clients on site - Comfortable with learning and adapting to new technologies Supervisory Responsibility: This position does not supervise the work of others. Internal and external interaction: This position interacts with peers both in and out of department and their immediate manager on a regular basis. They interact with customers directly in daily interactions as well as escalation or support situations in a defined geographical area. They may interact with managers in other departments and vendors. Physical Requirements: The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - $94,500-$101,250 *Includes salary and commission

Job Description – Sales Executive Division / Department: AD Banker Sales Reports to (position): Director of Sales Level / Grade: Individual Contributor Location: Assigned territory Employment Type: Full Time, Exempt Work Conditions: Remote Travel: Up to 40% Telecommute: This is a remote position performing work in assigned territory Minimum Educational Req: Four-year college degree in the area of Business Administration, Sales, Marketing or related field, or equivalent combination of education and experience Years of Experience: 5-7 years in sales and/or channel sales.  Position Summary: The Sales Executive is responsible for generating and growing revenue for the company’s new securities education product line by actively building, managing, and converting a strong pipeline of opportunities. The ideal candidate is a proactive hunter who is equally comfortable with strategic account development and leading the charge for the overall product sales playbook. Revenue generation will come from cross selling the product line to our existing partner base, development of new client relationships, and through targeted marketing initiatives to drive awareness of AD Banker’s position as a leader in the financial services industry. This position will have access to the full national list of financial services companies, offering significant opportunity for growth, creativity, and impact. Essential Functions / Job Responsibilities: - New business development with focus on identifying, prospecting, and qualifying new opportunities. The role will be the go-to individual in leading discovery calls and meetings to understand client needs. - Own the entire sales cycle from prospecting and qualification through proposal, negotiation, and close. - Build and manage sales funnel effectively to maintain organization and detail, ensuring awareness of all key opportunities. - Partner with existing teams to understand existing accounts, current product needs, and expansion opportunities. There is significant opportunity to cross-sell our new securities products to clients already using our existing training solutions. - Develop strong relationships within content development, sales operations, tech, marketing, and compliance to instill a comprehensive sales strategy and ensure clients’ needs are met - Exhibit, attend and present at events/meetings held and managed by partners, industry leaders, and prospective clients to drive overall sales strategies and to build awareness and engagement of AD Banker brand and products to increase revenue. - Develop a working knowledge of competitive products, programs, and pricing structures. Sales and industry trends should be monitored with appropriate recommendations to internal stakeholders to ensure long-range planning needs are met. Minimum Requirements: - Proven experience in a hunter type role with a focus on winning net-new business (prospecting, selling, closing, managing) - Experience in working with key decision makers and industry influencers resulting in successful channel penetration and increased market share. - Highly self-motivated and organized with the ability to manage a national territory - Proven effectiveness of establishing and maintaining strong relationships resulting in collaborative strategies to drive growth - Experience in, and working knowledge of, financial services industry needs and trends preferred but not required Skills Required: - Ability to influence and persuade others to achieve desired outcomes - Strong analytic, problem solving, and negotiation skills - Excellent oral and written communication and presentation skills - Excellent organizational, planning, and prioritization skills - Excellent interpersonal and relationship-building skills. Feels at home visiting clients on a daily basis - Ability to work with minimal supervision and excellent attention to detail Technical Skills Required: - Proficiency in MS Office Suite of products (MS Word, Excel, PowerPoint) - Experience with Salesforce or similar CRM Software - Experience with video conferencing (Zoom, GoToMeeting, etc.) and general A/V knowledge to effectively present to clients on site - Comfortable with learning and adapting to new technologies Supervisory Responsibility: This position does not supervise the work of others. Internal and external interaction: This position interacts with peers both in and out of department and their immediate manager on a regular basis. They interact with customers directly in daily interactions as well as escalation or support situations in a defined geographical area. They may interact with managers in other departments and vendors. Physical Requirements: The physical demands of this position are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employment benefits granted upon hire date: - Tuition reimbursement, subject to approval - Paid company holidays (9 days off per year) - Flexible Time Off (FTO), as described in the employee handbook - Remote and collaborative work environment Employment benefits granted the first of the month following 30 days of employment include: - Voluntary participation in Career Certified’s medical, dental, and vision plans, as well as supplemental insurance options - Voluntary participation in Career Certified’s 401k plan Compensation: $125,000-$135,000 total compensation *includes base salary plus variable commission.