• Manage project workflows, timelines, and deliverables across multiple client accounts • Ensure account managers stay on top of campaign activities and deadlines • Build and maintain project trackers, dashboards, and status reports • Track performance metrics for social media campaigns with a focus on Twitter launches • Compile reports and share insights with internal teams and clients • Support data-driven decision-making to optimize future campaign performance • Partner with account managers to ensure smooth client communication and delivery • Keep creative, strategy, and content teams aligned on project priorities • Flag risks, blockers, and missed deadlines and escalate when needed

• Lead end-to-end implementation projects from kickoff through go-live for Ridgeline’s enterprise cloud platform • Define project goals, scope, and success criteria while establishing structured delivery plans and timelines • Coordinate cross-functional teams including consulting, engineering, product, and customer stakeholders to ensure seamless execution • Build strong relationships with client stakeholders while maintaining transparency and alignment throughout project lifecycles • Manage project scope, milestones, and deliverables to ensure high-quality outcomes and successful deployments • Monitor project budgets, timelines, and resources to ensure efficient and cost-effective delivery • Identify potential project risks and proactively develop mitigation strategies to protect delivery timelines and customer outcomes • Maintain clear communication with internal teams and customer leadership regarding progress, risks, and key milestones • Ensure project deliverables meet quality standards and customer expectations • Analyze project outcomes and delivery performance to identify improvement opportunities for future implementations • Contribute to continuous improvement of Ridgeline’s implementation frameworks, delivery methodologies, and operational processes • Leverage AI-powered tools such as ChatGPT and other emerging technologies to improve documentation quality, communication clarity, and project management efficiency • Support team collaboration and knowledge sharing across implementation programs to strengthen delivery consistency and operational excellence

• Efficient and effective management of Professional Services projects through the full engagement lifecycle: • Ensure regular and timely communications to all key stakeholders. • Manage project issues and risks to resolution. • Maintain and foster internal and external customer relationships, ensuring objectives and statement of work deliverables are met. • Plan and manage resources ensuring all projects meet scope and budget expectations. • Maintain the OpenAir PSA application for project data. • Manage and support internal processes for revenue recognition and customer invoicing. • Create and maintain project management methodology and process documentation. • Provide Project Management services to GuidePoint customers in a professional service capacity. • Other duties as assigned. • Adhere to GuidePoint Security Core Values.

Ready to Make your Mark? **This is a 3-6 month contract role. Candidates must be available to work the full duration of the contract. You may be responsible for some or all of the assigned duties during the contract duration. The role is full-time, Monday–Friday, 8:00 AM–5:00 PM EST, with targeted start date April 1. As a Senior Project Manager, you are the hub of successful project execution, ensuring the seamless delivery of our digital solutions. In this contract role, you will drive success by mastering resource coordination, defining and managing efficient workflows and forecasting project needs to ensure the team you support is positioned to exceed its goals. The Senior Project Manager serves as the operational leader for our highly motivated, multidisciplinary consulting teams. This teammate has a clear understanding of and experience with all phases of digital experience and analytics projects, focusing on resource planning, task management, on-time delivery, risk mitigation, and clear communication on project status and impact. Senior Project Managers partner with other consultants to enable exceptional delivery that meets our clients’ needs. You bring a strong operational mindset, a passion for creating efficiency, and experience leading the execution of complex initiatives. As a Project Manager, you have an opportunity to Make Your Mark every day by solving operational challenges and contributing to the positive impact our work has on clients and teams. Primary Responsibilities Project Delivery & Execution - Build strong relationships with clients to support measurable and impactful working relationships. - Serve as a key point of contact for project stakeholders, supporting the consulting team in communications with the client. - Ensure on-time, on-budget, and in-scope delivery of defined projects that deliver a high degree of client value and satisfaction. - Understand each client's business, goals and priorities, translating strategic plans into actionable project plans, tasks and timelines for the delivery team. - Work with consulting teams to ensure successful deliverables and outcomes are attained and that project value and impact are effectively tracked. Examples include Account Plans, scoped deliverables and client stories. - Assist in the coordination of high-impact meetings, developing detailed agendas and tracking action items and next steps. - Facilitate effective meetings focused on outcomes. Participate in discussions and ensure action items are identified, tracked and completed. - Partner with consultant teams to identify and present new client growth opportunities through the sales cycle. - Responsible for risk mitigation on all assigned projects: Identified risks and mitigation strategies and escalate as appropriate. Resource Coordination - Act as the central traffic and resource coordinator for assigned clients, managing workflows, project plans and team assignments to ensure all commitments are delivered by their assigned dates. - Develop and maintain accurate resource projections and capacity plans, proactively identifying the need for an increase of decrease in assigned resources to maintain delivery excellence. - Effectively lead project ceremonies, including resource planning, prioritization, stand-ups and retrospectives and deliverable reviews to ensure quality and timeliness. - Manage and prioritize any project backlog in collaboration with consulting leads to ensure work aligns with client objectives and team capacity. - Identify, track, communicate and mitigate project risks, particularly those related to resource constraints, dependencies, timelines and cost overruns. Process & Operations - Help ensure the highest level of quality for all project deliverables by coordinating and managing quality assurance checks and review cycles. - Responsible for creating and maintaining clear project documentation, including project plans, resource forecasts, issue and task logs and status reports.​​​​​​ Desired Knowledge, Skills, & Qualifications - 5+ years of project management experience within consulting or professional services - 4+ years experience directly interacting with clients - Familiarity with digital experience disciplines such as Analytics, MarTech, CX Strategy, Experimentation, or Tag Management. - PMP certification preferred. - Proven success delivering projects in Agile/Scrum environments. - Experience in resource planning, forecasting, and multi-team coordination. - Strong critical thinking, organization, communication, and problem-solving skills. - Excellent communication skills and executive presence, with the ability to translate complex or technical information into clear plans. - Deep experience with Confluence/JIRA (or similar tools like Asana, Monday, ClickUp). - Experience with Microsoft Project or similar PM tools. - Ability to work effectively in a remote consulting environment. - BA/BS degree or equivalent experience. - May require additional background checks for work with government clients. This is a contract remote opportunity supporting clients on the East Coast. Eastern or Midwest time zone preferred. Due to the nature of our consulting agency, digital nomads will not be considered. Who We Are BlastX Consulting provides strategic, digital experience advice and implementation services to help brands drive deeper customer relationships using data-driven insights to optimize the digital experience. Over the past 25+ years we have assembled a seasoned team of consultants with deep expertise and experience across a wide array of strategic, technical, and operational disciplines who share a passion for helping brands be customer-centric, creating strategies to enable the ultimate experience across touchpoints. BlastX Consulting embraces and holds to a set of Core Values and encourages each member of the team to continually find ways to “Make Your Mark” for clients, teammates, the community, the industry, and the company. We are an Inc. magazine top 5000 fastest-growing private company and are also a Great Place to Work-Certified company. To Be Successful To be successful in this position, you must have strong attention to detail, be able to work in a demanding and fast-paced environment, focus on essential tasks, prioritize multiple tasks, and be willing to learn. The characteristics that lead to success at BlastX Consulting are: - Keen attention to detail and willingness to pay attention to the "small things" - Make Your Mark by executing highly customized analytics implementations and developing innovative technical solutions - Evolve your intellectual curiosity and help drive success - Deliver in-depth knowledge of code, and be interested in digital experience optimization and tag management solutions - Strong problem-solving skills, breaking down complex issues to find the root cause - Confident in your ability to explain complex, technical subjects to non-technical individuals - Willing to lean on teammates when needed and support teammates when they need your expertise You Will Work With Director, Client Service Leader, Client Service Leaders, Consultants, Clients, and Project Managers. Are You a Fit? BlastX Consulting is a small, growing company that is continuously inspired to learn and tackle challenges in digital analytics and marketing. To get an idea of whether or not you would be a fit within our culture, please review our core values. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At BlastX Consulting, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Compensation & Benefits Hourly Range: $55 to $65 per hour, depending on experience and project alignment. As this is a contract engagement, it does not include employee benefits. Compensation is paid hourly for hours worked. How to Apply If you like what you’ve read thus far, please complete the application form and submit your cover letter and resume in one PDF format. We are not interested in placement agencies or companies at this time. BlastX Consulting is an “at-will” employer. Compensation, benefits, and job descriptions are subject to change based on individual performance and business conditions. BlastX Consulting is an Equal Opportunity Employer (EEO).