Why AAA? At AAA, we provide a reliable and supportive work environment with plenty of opportunities for career growth. Work-Life Balance: - Remote Work: This is a work from home position, candidates must live within our territory in order to be considered: (·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia) - Flexible Schedule: The schedule allows for considerable flexibility, with shifts potentially available from 9:30 AM to 6:00 PM EST. - Paid Holidays: Celebrate eight paid holidays throughout the year. - Generous Paid Time Off: Accrue over three weeks of paid time off during your first year. - Paid Volunteer Time Off: Make a difference in your community with paid time off to volunteer. Rewards and Benefits: - Compensation: The starting annual base compensation for this position is $18.40 to $42.88 hourly. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. - Medical, Dental, Vision, and Prescription Coverage: Take care of your health with our comprehensive benefits package. - Tuition Reimbursement: Invest in your future with our tuition reimbursement program. - 401(K) Plan: Save for your retirement with our company-matched 401(K) plan, up to 7%. - ​​AAA Premier Membership: Enjoy complimentary AAA Premier level membership benefits. What You'll Do: - Book domestic and international reservations for air travel, hotel and car rentals, following up when necessary to complete the reservation. This may include groups. - Respond to requests for domestic and international price quotations utilizing automated system(s) for international itineraries; queues to rate desk when appropriate. - Promote the acceptance of fares, rates, and suppliers that match the client’s travel program policies and negotiated contracts. Apply discount programs appropriately. - Move market share for AAA preferred suppliers. - Maintain and promote professional and courteous client relations by managing a prompt and accurate response to telephone and email communications. - Remain informed of all airline rules and regulations and current affairs. Communicate information to clients accurately and appropriately. - Achieve individual and contractual service level goals related to telephone, quality, and productivity. - Maintain client profiles, ensuring specials requests and reward program information such as frequent flyer / driver / hotel stay are included. - May build airline reservation system profiles for use with a specific group of travelers. - Monitor, sort and work global distribution systems (GDS) queues daily to maintain quality control. - Ensure optimum customer service through effective use of phone systems and positive telephone service techniques. - Other duties as assigned. Minimum Qualifications: - High school diploma or equivalent. - At least 4 years of active experience as a Travel Consultant within the last 6 years. - 1-2 years of international experience - Corporate Travel experience and proficiency in Sabre GDS are required. - Knowledge of domestic and international faring, ticketing procedures, and commission structures. - Demonstrated professional customer service skills. - Achieves established office goals for measurable accuracy. - Demonstrated internet research skills for customer information. - Know and properly use: airline terminology, codes, fare basis, airline rules and tariffs, resource guides, books, and industry contacts. - Professional telephone skills. - Ability to work independently, exercising discretion and judgment. - Ability to manage multiple tasks and changing priorities. Full time Associates are offered a comprehensive benefits package that includes: - Medical, Dental, and Vision plan options - Up to 2 weeks Paid parental leave - 401k plan with company match up to 7% - 2+ weeks of PTO within your first year - Paid company holidays - Company provided volunteer opportunities + 1 volunteer day per year - Free AAA Membership - Continual learning reimbursement up to $5,250 per year - And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Customer Service

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are currently seeking dedicated representatives to join our fully remote team. In this role, you’ll build long-term client relationships and meet families where they are most comfortable—through secure Zoom-based virtual consultations from home. Qualifications - Strong communication skills to deliver clear, professional guidance - Basic computer proficiency for virtual consultations and documentation - Consistent work ethic and commitment to exceptional service - Friendly, outgoing personality that builds trust and rapport - Strong time-management and organizational skills - Leadership or management experience is a plus and supports advancement Requirements - Fully remote position serving clients across the U.S. and Canada Benefits - 100% work-from-home position - Weekly pay based on a proven schedule for success - Performance-based bonuses and structured contracts - Health insurance reimbursement - Career growth opportunities within a stable, long-standing organization

Job DetailsJob Location: Allied Benefit Systems - CHICAGO, IL 60606Position Type: Full TimeSalary Range: $25.00 - $28.00 HourlyJob Category: Medical Management POSITION SUMMARY The Allied Care Navigator is responsible for providing concierge-level support to members through their care journey, assisting with finding a curated list of high-quality, low-cost specialists in their network. They have a comprehensive understanding of member’s medical plan, employer point solutions available, assist with scheduling appointments, and providing ongoing assistance. They utilize their past industry experience and critical thinking in a collaborative process to review and facilitate appropriate health services and benefits for members. ESSENTIAL FUNCTIONS: An extensive understanding of medical plan documents, member advocacy, and cost containment programs, and employer point solutions available to assist members with understanding their covered benefits and financial responsibility for services. Maintain a professional and empathetic demeanor while being responsive to member inquiries to prevent delays in care. Ability to communicate effectively both verbally and in writing to all parties involved in the member’s referral process; ensuring coordination of care is conducted and ongoing support is provided through the confirmation of services being performed. Utilize best in class web-based tools to research high-quality and cost-effective providers in the member's network, maximizing their benefits and providing a curated list. Independently manage daily tasks within internal systems within assigned turnaround times. Tasks include, but are not limited to, responses to inquiries made by members and providers and confirmation of appointment attendance and scheduling. Document potential impact and savings following appointment confirmation to ensure accurate reporting of the value of the service provided. Collaborate with internal and external partners to coordinate member care, document updates in appropriate systems, and update ongoing impacts. Develop and maintain written operational procedures for all tasks performed and cross train to provide effective support to all team members. Strategize with Medical Management Leadership to discuss trends identified related to member cases. Performs other related duties as assigned EDUCATION Bachelor's degree or equivalent work experience required. EXPERIENCE AND SKILLS: 2+ years of experience member advocacy or care coordination. Working knowledge of employee medical benefit plans. Experience with Group health insurance and self-funded health plans preferred. Highly skilled in written and verbal communication. Intermediate level work experience with Microsoft Office suite of products. POSITION COMPETENCIES: Communication Customer Focus Accountability Functional/Technical Job Skills PHYSICAL DEMANDS: This is a standard desk role – long periods of sitting and working on a computer are required. WORK ENVIRONMENT: Remote Here at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive. The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life & Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend. Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.Qualifications

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Remote Client Representative, you will work directly with families across the U.S. and Canada, meeting with clients virtually via Zoom consultations. From the comfort of your home, you’ll educate clients on their benefits, answer questions, and help them make informed decisions that protect what matters most. This role is ideal for individuals who enjoy meaningful conversations, value service over pressure, and want to align their career with a mission-driven organization. Qualifications - Excellent communication and active listening skills - Basic computer literacy and comfort working in a virtual environment - A strong work ethic and self-driven mindset - An outgoing, friendly, and professional demeanor - Effective time management and organizational skills - Prior leadership or management experience (a plus, not required) - No prior insurance experience is required - Valued traits: coachability, compassion, and consistency Requirements - 100% Remote Work - Flexible schedule that supports work-life balance Benefits - Weekly Pay + Performance Rewards - Health Insurance Reimbursement available after 3 months - Comprehensive Life Insurance Coverage - Renewals & Residual Income - Retirement Plan - Ongoing Training & Mentorship Company Description Since 1951, AO has been dedicated to protecting working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, and professional associations. AO combines the stability of an established organization with the opportunity and flexibility of modern remote work. - Parent Company: Globe Life - Growth: Over 20% company-wide expansion last year - Mission: To protect every child and serve all working people