Midwest BankCentre is proud to be recognized as one of St. Louis’ Top Workplaces for the past 5 years! Are you ready to lead with purpose and make a real impact on our community? Join Our Team and Make a Difference at Midwest BankCentre! Why Midwest BankCentre? Our company culture is all about engagement and collaboration with our teams. We value diversity, inclusion, and innovation. When you join Midwest BankCentre, you're not just joining a company; you're joining a community of like-minded individuals who are dedicated to making a positive impact. We are committed to making meaningful, long-term investments in communities that lift everyone up so we can all RISE TOGETHER. Our commitment to shared prosperity, our investment in Community and Economic Development and our dedication to diversity and inclusion are reflected is the ways Midwest BankCentre lives its purpose. Customer Engagement Center Specialist Objectives of this Role - Service customers via phone, virtually and ITM(s) (Interactive Teller Machine) to provide accurate/satisfactory answers to their questions and concerns by actively listening and problem solving. - Create an exceptional customer experience with every interaction. - Build customer awareness of bank products and services and identify opportunities to offer additional solutions. - Process and respond to customer requests and correspondence received via various online channels. - De-escalate situations involving dissatisfied customers. Essential Functions - Deliver exceptional customer experiences through prompt, empathetic, and knowledgeable service - Build strong, trust-based relationships with customers across various service interactions - Educate customers on digital tools such as mobile banking, online account opening, e-statements, and electronic payments - Handle inbound inquiries related to accounts, transactions, fraud concerns, or general banking needs - Initiate outbound calls for digital onboarding, service follow-ups, and customer relationship deepening - Meet or exceed performance goals related to service quality, resolution time, and client satisfaction - Collaborate with departments to ensure timely and accurate resolution of service requests - Participate in ongoing training and development, including cross-training on ITMs (Interactive Teller Machines) and digital product support - Maintain compliance with bank policies, procedures, and applicable regulations - Contribute ideas to improve customer journeys and CEC operations - Service Digital and Traditional branch customers via phone, Banno Conversation, email and ITM. - Demonstrate active listening, problem solving, empathy and sales skills while handling incoming phone calls from customers. - Assist Digital and Traditional branch customers with online account opening and maintenance. - Serve as Video Teller in support of our ITM fleet. - Support Digital Branch/Bank's day to day operations. - Handle/Conduct various fraud prevention activities. - Build awareness of products and services, and identify customer needs to capitalize on referral opportunities. - Think and act independently and demonstrate the ability to work individually as well as a member of a team. - Prioritize duties, work under time constraints, handle multiple tasks, and work independently while remaining flexible to changing priorities and assignments. - Meet and exceed bank service and telephone standards to provide excellent customer service. - Participate in various outbound calling activities. - Follow through on daily, weekly, and monthly tasks as part of a team - Follow policies and procedures, maintain accuracy Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities are as required and may change at any time with or without notice. Competencies - Customer Centric Focus - Effective Time Manage Skills and Ability to Prioritize and Change Direction as Needed - Strong Communication Skills - Ability to Work Remotely, and Independently - Drive to Achieve Goals and Results - Commitment to Diversity and Inclusion - Act with Integrity - Ability to Collaborate and Work with a Team Skills and Qualifications - 1+ years of experience in personal banking, financial services, and customer service - Exceptional communication skills—verbal and written—with the ability to connect with diverse audiences - Strong relationship-building mindset with a focus on customer trust and loyalty - Goal-oriented and motivated by achieving measurable results - Proficient with digital tools and comfortable guiding others through technology - Ability to multitask in a fast-paced, customer-centric environment - High school diploma or equivalent required; associate’s or bachelor’s degree preferred - Experience supporting digital banking platforms or fintech products preferred - Bilingual in English and Spanish preferred - Familiarity with CRM, digital onboarding, or core banking systems preferred Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This is a largely sedentary role but physical mobility and dexterity to transport files and operate general office equipment (fax, copier, telephone) as necessary is required. This role is 100% remote. Dedicated workspace within the home, with high-speed internet, is a requirement. Ready to Make Your Mark? If you're passionate about banking with a purpose and ready to take the next step in your career, we want to hear from you! This is an excellent opportunity for individuals with commercial credit experience who are eager to contribute to our community-focused mission. Why Join Us: - Community Focus: Be part of a community bank that values and actively supports the St. Louis area. - Competitive Compensation: We offer a comprehensive salary and benefits package. - Professional Growth: Opportunities for continuous learning and development. - Impactful Work: Play a key role in shaping the credit strategy and success of our organization. - Collaborative Culture: Work in a supportive and dynamic environment that values teamwork and innovation. Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be the right candidate for this or other Midwest BankCentre roles! Equal Opportunity Employer Midwest BankCentre is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. We thank all applicants in advance for their interest in this position and Midwest BankCentre. Only applicants selected for an interview will be contacted.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Are you ready to ignite your career in insurance sales? AO is seeking enthusiastic, motivated, and personable individuals to join our rapidly growing organization—where effort is rewarded, growth is encouraged, and results drive opportunity. This is your chance to build a fulfilling career with uncapped earning potential, structured mentorship, and a supportive, high-energy culture—all while working remotely. Why Join AO? - Unlimited Earning Potential: Your income is performance-based with no cap. Set your pace, exceed your goals, and grow your earnings based on results. - Mentorship & Coaching: Learn from experienced leaders through a structured mentorship program designed to accelerate skill development and long-term success. - Career Advancement: High performers advance quickly. Clear pathways into leadership and management roles are available based on performance and consistency. - Dynamic, Supportive Culture: Join a collaborative, motivating environment that challenges you to compete with your personal best—not your coworkers. - Work From Anywhere: Enjoy the freedom of remote work paired with world-class support, proven systems, and ongoing training. Qualifications - Excellent communication skills—clear, professional, and engaging client interactions - Basic computer proficiency—comfortable using virtual tools and technology - Strong work ethic—motivated to deliver exceptional service and exceed goals - Outgoing, positive personality—relationship-focused and confident - Effective time management—able to organize schedules for consistent productivity - Leadership experience (optional)—valued, with growth opportunities for future leaders - Team player & self-starter—thrives in collaboration while taking independent initiative Requirements - State Certification Support: Assistance provided to obtain required licensing if not already held - Ongoing Development: Continuous training, coaching, and professional growth opportunities Ready to Take the Next Step? If you’re driven, coachable, and excited to build a flexible, high-growth career in insurance sales, we want to hear from you. Apply today and start building a future with unlimited potential—from anywhere.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking relationship-driven Remote Representatives to support clients through Zoom-based virtual meetings, helping families from the comfort of their homes. This role is ideal for individuals who value meaningful conversations, consistency, and long-term client care in a fully remote environment. - Proven Growth: Over 20% growth last year, even during challenging economic conditions - Essential Business: Stability and long-term demand - Fully Remote: Serve clients across the U.S. and Canada - Virtual Client Interaction: Zoom-based consultations—no in-person meetings required Qualifications - Strong communication and relationship-building skills - Basic computer proficiency and comfort with virtual tools - Reliable work ethic and accountability - Outgoing, positive, and professional demeanor - Effective time management and organizational skills - Prior leadership or management experience (preferred, not required) - No prior insurance experience is required. Comprehensive training and mentorship are provided. Benefits - 100% Work From Home: Enjoy flexibility and structure while working remotely. - Weekly Pay: Consistent weekly compensation based on a proven schedule for success. - Bonuses & Structured Contracts: Performance-based incentives tied directly to results. - Health Insurance Reimbursement: Support your well-being with medical reimbursement options. - Life Insurance Coverage: Comprehensive life insurance benefits. - Flexible Schedule: Balance work and life while meeting performance expectations. - Retirement Plan: Plan confidently for long-term financial security. - Renewals & Residual Income: Build lasting income through ongoing client relationships. Company Description Since 1951, AO has proudly served working-class families by providing life, accident, and supplemental health products to members of labor unions, credit unions, associations, and their families. Our success is built on trust, service, and long-term relationships—and we continue to grow with purpose.

Location: 2727 N Central Ave, Phoenix, Arizona 85004 United States of America Are you fluent in French and English? Do you enjoy helping people and providing solutions in real-time? If so, consider a position as a Bilingual French- Roadside Assistance Team Member. This part-time position is a great fit for someone looking for a second job, who may already have a set schedule during the week. Roadside Assistance Team members assist customers who need help and certainty when their move does not go as planned. Team members will handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move. Our customer’s safety is our number one priority and, as a team member, you will be expected to follow established methods and procedures. You will be expected to handle all files with calm urgency, professionalism and care while meeting all quality-related metrics and goals. This job might be for you if: - You are a dependable team player with a positive attitude - You obtain the aptitude to work in a critical thinking atmosphere - You enjoy a self-paced, educational work environment - You enjoy speaking with and helping people - You are empathetic and solution oriented - You are comfortable with eLearning and remote leadership management - You are comfortable navigating multiple computer programs at one time Minimum Qualifications: - Must be fluent in both English and French - Ability to express sympathy, empathy and compassion - Critical thinker and ability to adapt - Intermediate keyboarding and computer skills - Active and Attentive listener - Ability to type while talking (40 WPM or higher is a plus) - Ability to formulate sentences through written text - Ability to navigate and use multiple computer programs at once - Excellent verbal communication and listening skills - Clear speaking voice - General knowledge of U.S. and Canada geography - General knowledge of how to map a location using various programs or applications - Willingness to incorporate feedback to constantly improve performance - Possess can-do-confidence Perks of joining the U-Haul Team! Compensation: U-Haul offers Roadside Assistance Agents an hourly base pay of $17.50. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance. Note: Hourly base wage may be higher, depending on state or local minimum wage laws). Exclusive U-Haul Benefits Designed for Your Success: At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continued education assists employees with their professional goals. Scheduling Requirements: - Roadside Assistance is open 24/7/365 to assist customers, and shifts are available all hours (Arizona time) - The total number of hours scheduled each week will be based on business needs - Must be available on the weekend. Schedules may include both weekend days, Saturday and Sunday, for up to 8 hours both days. - Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs. A note about how we schedule: Preferences to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if preferences to work do not align with the needs of the business the result may be less hours scheduled. Education and Development (Training) Explained: - Self-motivated education at our very own U-Haul University. - Self-motivated supplementary eLearning. - Assist customers within the first week of employment. - Customer interactions with instructors’ support during initial education. - Skillset-driven continued education coordinated by your manager. - Fast-paced, hands-on instruction with a set schedule. - Learn and begin performing some of your job duties with customers the first day. Work From Home Requirements: - All work duties, including initial education, must be performed from your home address in a private, quiet workspace. - Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either. - A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties. Technical Requirements: Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply. Computer Specifications - Operating System: Windows 11 - RAM: 16GB minimum (32GB recommended) - Processor: CPU benchmark score of 6,000 minimum (10,000 recommended) - Storage: SSD with at least 5GB free space Additional Hardware - Webcam (external or built-in) - USB headset (wired) - Dual monitors Internet Speeds - Ping: under 100 - Download: 50MB minimum (100MB recommended) - Upload: 5MB minimum (10MB recommended) Physical Demands: The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset. Applications are not currently accepted from Residents of: CA, WA, or the District of Columbia. To ensure a fair and consistent evaluation process, candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses, prompts, or real-time assistance). Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences, communication style, and problem-solving approach. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. (“U-Haul”), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.