• Set the vision and strategy for all aspects of model inference and serving at Netflix, ensuring our platform supports the next generation of ML innovation, including LLMs, GenAI, and real-time personalization. • Lead and develop a cohort of engineering managers and technical leads responsible for core functions, including model routing, inference systems, experimentation, serving frameworks, and the performance and scalability of model serving at Netflix. • Drive cross-team and cross-functional alignment, collaborating with ML researchers, product engineering, infrastructure, and platform partners to maximize business and member impact. • Champion operational excellence and continuous improvement, ensuring reliability, scalability, and cost-effectiveness across all model serving systems. • Define and communicate the pillar’s multi-year vision, technical strategy, and roadmap. • Anticipate future platform and business needs, especially as ML architectures and use cases evolve. • Drive the transition from legacy, domain-based serving to a unified, modular, and domain-agnostic serving platform. • Manage and mentor engineering managers and technical leads; build a strong leadership bench. • Foster a culture of high performance, candor, innovation, and inclusion, aligned with Netflix’s values. • Attract, hire, and retain outstanding talent across the pillar. • Set and uphold technical standards for reliability, scalability, and performance across all teams. • Oversee development of foundational serving infrastructure: real-time/batch inference, frameworks, experimentation, control plane, and tooling. • Ensure robust support for diverse model types (deep learning, LLMs, bandits, etc.), hardware targets (CPU/GPU), and SLAs. • Own operational health and reliability at scale, including observability, SLOs, and incident response. • Build and maintain strong partnerships with ML practitioners, product engineering, infrastructure, and platform teams. • Represent the Model Serving pillar to Netflix senior leadership, clearly communicating the vision, progress, and priorities. • Influence and drive alignment on platform direction, investment, and priorities.

• Collaborate closely with engineering, product, and business leaders to align technical execution with business goals. • Foster a culture of technical excellence, continuous learning, and innovation within the team. • Drive best practices for software development, including code reviews, testing, and CI/CD pipelines. • Ensure timely delivery of high-quality software solutions in an agile environment. • Mentor and develop engineers, helping them grow their skills and advance their careers. • Lead and manage a team of software engineers to develop scalable, secure, and high-performance applications - including hiring, training, and completing performance evaluations. • Work closely with architecture and platform teams to align on technical strategies and implementation. • Promote cross-functional collaboration. • Monitor KPIs and metrics to report out monthly to the CTO’s leadership team. • Stay current with emerging technologies and industry trends and integrate relevant innovations into the company’s IT infrastructure. • Participating in software solution design and architecture. • Ensuring code quality through unit testing and automated testing frameworks. • Working with other developers, stakeholders, and clients to understand requirements and deliver solutions. • Providing technical support and troubleshooting issues. • Creating and maintaining documentation throughout the software development lifecycle.

• Manage a team of software engineers and position them for success through training, mentorship, and leadership • Contribute to key architectural decisions • Drive delivery and daily execution across an engineering team • Plan across one or more sprint teams • Partner with project managers to scope, plan, and drive execution from the team. • Develop working relationships with the Customer Experience, Product, and Creative teams to enable your team to deliver high-quality features and timely solutions to problems that arise • Work closely with the engineers to improve process and code quality • Responsible for soliciting feedback and delivering reviews • Work with the Technical Project Manager to navigate ceremonies and sprints, and manage the ticket workflow in Jira • Collaborate with Engineering Managers across the organization to align on talent expectations, innovation, and resourcing • Demonstrate project and roadmap planning skills • Assist with defining standards and requirements for tech tooling/workflows • Lead SRE, incident management, and Devops best practices for the engineering team • Manage the delivery of high-quality software while keeping morale high • Be a shepherd of culture

• Lead, mentor, and grow the engineering team through regular one-on-ones, in-the-moment coaching, and goal-setting sessions, providing technical guidance to foster a culture of continuous improvement. • Oversee the software development lifecycle, ensuring projects are delivered on time and within scope. • Manage team capacity and workload, ensuring balanced distribution of tasks and responsibilities. • Direct your team’s execution using a servant and transformational leadership style, ensuring high velocity and quality in deliverables. • Participate in architectural discussions, code reviews, and troubleshooting to maintain high-quality code. • Partner with product managers and designers to define project requirements and implement the Empowered Product Team model, ensuring alignment on goals and shared understanding of project vision. • Foster long-term thinking and creative solutions that enhance customer experiences and drive product success. • Proactively identify opportunities for process improvements, automation, and optimization to enhance team effectiveness while maintaining high velocity, ownership, and accountability. • Represent your engineering team in cross-functional projects and engage with other leaders and stakeholders to advocate for the team’s needs and contributions. • Stay current with technology trends and engineering best practices. • Encourage the team to explore new methodologies and tools. • Identify and recommend organizational changes to improve team effectiveness and overall productivity. • Promote a culture of experimentation and iteration in the software development process, encouraging innovation and creative problem-solving.