Remote, Nationwide – Seeking Manager, Client Services Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity - Reviews several different operations reports including Practice Management Report to identify problem areas, takes appropriate action, and follows-up as necessary. - Interfaces with Regional Director, Medical Director, Reimbursement Directors, and Practice Management to resolve issues and answer questions. - Responsible for preparation and facilitation of site conference calls and/or site visits. - Identifies financial performance, team structure, and other areas needing improvement and works collaboratively with Director of Billing Operations or Sr. Management in developing corrective action plans. Responsible for implementation of action plans. - Works with Director of Billing Operations or Sr. Management in the preparation of short-term plans and budgets based on company goals and growth objectives, including productivity and audit standards. - Works with Director of Billing Operations or Sr. Management in facilitating the implementation of site specific and organization-wide programs and initiatives. - Provides support to Information Technology staff in resolving system issues. - Escalates issues to Director of Billing or Sr. Management as needed for resolution of site or personnel challenges. - Participates in workgroups with various internal and external departments for efficiency gains and problem/payer resolution. - Schedules and carries out occasional day and overnight travel for the company, not exceeding 5% of time. - Provides leadership and development to Billing Supervisors. - Monitors workflow of assigned teams and coordinates necessary labor among teams as needed. - Participates in disciplinary actions of team members and ensures proper documentation is prepared. - Facilitates development of team building, fosters trust, respect, conflict resolution and maintains positive morale. - Assists with and review auditing of team member’s work to ensure production and quality standards are met. - Works with Training Department to formulate training workshops and monitors team members' progress. - Ensures team members are always cross trained to guarantee coverage in all areas. - Maintains staff within established FTE ratio budgets set by senior leadership. Required Experience and Competencies - High school diploma or GED equivalent required. - Four years minimum experience of related leadership and/or training with similar responsibilities required. - Prior experience at a medical office and working in the Medical Billing field is preferred. - College coursework is highly desirable. - Strong organizational and leadership skills. - Excellent oral and written communication skills as well as strong interpersonal skills. - Knowledge of Billing Operations/Accounts Receivable processes and procedures. - Knowledge of and skilled with Microsoft O365 or Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). - Ability to analyze various types of reports. - Ability to use creative problem-solving skills. - Ability to define problems, collect data, establish facts and draw valid conclusions. - Ability to read, analyze and interpret financial information and legal documents. - Ability to respond to inquiries and complaints from clients or regulatory agencies. - Ability to manage multiple tasks in a fast-paced, collaborative, and cross-functional environment. - Ability to remain organized and effectively manage competing priorities while meeting deadlines. - Ability to maintain confidentiality and compliance. - Must possess a valid CA driver license and have current auto insurance and/or ability to provide reliable transportation for company travel. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. - Monthly wellness events and programs such as yoga, HIIT classes, and more - Trainings to help support and advance your professional growth - Team building activities such as virtual scavenger hunts and holiday celebrations - Flexible work hours - Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. - Superior health plan options - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% - Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical - Student Loan Refinancing Discounts - Professional and Career Development Program - EAP, travel assistance, and identify theft included - Wellness program - Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $74,380 - $92,975, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring a Remote Client Services Coordinator to manage client communication and assist with coordinating travel arrangements. This role focuses on organization, client support, and ensuring a smooth booking experience from inquiry to travel completion. This position is well suited for detail-oriented individuals who enjoy working with people and managing multiple tasks in a remote environment. - Serve as a point of contact for client travel inquiries - Coordinate travel bookings and confirmations - Maintain accurate client records and reservation details - Assist with itinerary updates and changes - Provide timely follow-up and post-booking support - Support overall client satisfaction throughout the travel process Qualifications - Excellent communication and organizational skills - Customer service experience preferred - Comfortable working remotely with minimal supervision - Strong attention to detail - Ability to learn new systems and processes - Must be 18+ and authorized to work in the United States Benefits - Remote, flexible work environment - Training and onboarding support - Access to travel tools and resources - Ongoing mentorship - Commission-based compensation - Travel industry perks Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an experienced Client Service Associate to provide exceptional service to our high-net-worth client base and support our advisors. - Schwab Account Operations: Provide ongoing client service support including Account Opening, Transfers, Move Money, Account Maintenance, and other account update requests. - Client Onboarding & Support: Welcome new clients to CAM, get them set up in our systems, and assist with account opening and transfers. - Client Data & Documents: Organize client files and folders (Box), assist with client review preparation and follow-up templates, update client data in spreadsheets, planning software (MoneyGuide Pro), and our CRM (Wealthbox), etc. - Meeting Preparation & Follow-Up: Work closely with our Lead Planners to assist in the preparation of meeting templates and agendas, and ensuring all action items from meetings are handled in a timely manner. Qualifications - Bachelor’s degree and 3-5+ years as a Client Service Associate, OR - High school diploma or equivalent (GED) and 10+ years as a Client Service Associate (in lieu of a degree) - 1+ years working with Schwab Advisor Center (or comparable custodian) - Experience maintaining client information in a CRM - Very clear communicator (verbal and written) - Very strong client orientation with exceptional attention to detail - Well organized and respectful of client service standards (deadlines) - Willing to learn and comfortable saying “I don’t know” or “I need help” - Consistently demonstrate our core values (Service, Curiosity, Transparency, Humility, & Tenacity) - Must reside in the United States - Available to work 9AM to 5PM ET Requirements - Experience in an RIA (preferably fee-only & growth oriented) - Extensive Schwab experience - Familiarity with wealth service CRMs (Wealthbox, Redtail, etc.) - Experience with workflows and process documentation - Track record of effective remote work in a fast-paced, growing firm - Track record of thriving in a small company "start-up" culture Benefits - Full-time W2 - Salary Range: $65,000 - $75,000 (commensurate with skills & experience) - Target Bonus: 5% of base salary - 401-K Match (4%) - Health, Dental, & Vision - Long-Term Disability, HSA, Dependent Care FSA - Professional development stipend - Unlimited PTO

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Repository Services Librarian advances the sharing and stewardship of UW–Madison’s scholarly outputs by serving as the service lead and primary user support contact for MINDS@UW, the university’s institutional repository. This role also supports librarians across all 13 institutions in effectively using the repository to meet the needs of their campus communities. Reporting to the Head of Research and Digital Scholarship Strategy, this position collaborates closely with colleagues in Libraries IT and Research Data Services. Responsibilities include: - Monitoring, maintaining, and improving repository services - Contributing to communication and outreach activities - Implementing a new service roadmap, establishing priorities, and refreshing policies and workflows - Partnering with a Repository Developer in Libraries IT on improvements - Contributing to discussions and initiatives related to library resource discovery, open scholarship, and digital collection development The successful candidate will perform a variety of duties, including, but not limited to: - Act as service lead for the institutional repository (IR) platform and service - Serve as primary contact for user support of the IR service - Provide training and conduct outreach to current and potential IR user communities, including Universities of Wisconsin system librarians - Maintain and improve IR policies and workflows - Coordinate with Repository Developer and partners to develop roadmaps and implement projects - Curate submitted research data for the IR and the Data Curation Network This position is eligible for partial remote work, allowing for a maximum of 60% remote per week. This position is full-time, 100%. Qualifications - Professional experience working in institutional repositories or related areas, such as scholarly communication, data services, and/or open scholarship services - Professional experience with technical management or service management tasks, such as user-support, user experience improvements, policy development, documentation, data curation, metadata standards, or other relevant experience - Demonstrated ability to independently prioritize workload, manage multiple projects and deadlines effectively, and follow-through on tasks - Excellent communication skills with the ability to collaborate effectively with colleagues, faculty, students, and other stakeholders - Demonstrated basic knowledge of repository content, format, and metadata standards - Demonstrated familiarity with related issues and trends, such as open access publishing, copyright, public access requirements, accessibility, etc. Requirements - Experience with common digital repository platforms, DSpace preferred - Experience managing or leading institutional repository services or other academic library services - Experience with instruction, technical training, or conducting outreach activities Benefits - Starting salary based on experience and qualifications, anticipated between $62,000 - $78,000 - Comprehensive benefits package including generous paid time off - Competitively priced health/dental/vision/life insurance - Tax-advantaged savings accounts - Participation in the Wisconsin Retirement System (WRS) pension fund Education - Master's Degree Required in Library Sciences, Library Information Services, or related field How to Apply Click the "Apply" button to start the application process. You will be prompted to upload the following documents: - Resume - Cover Letter Applicants should attach a cover letter and resume detailing their training and experience relating to the required and preferred qualifications. References will be requested from finalists only and are not required with the initial application. Contact Information Abram Hopp, abram.hopp@wisc.edu, (608) 890-1795 Institutional Statement on Diversity Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community.