• Develop and deliver proactive engagement strategies, health checks, and business reviews. • Analyze product usage and satisfaction to ensure renewals and long-term value. • Identify risk signals early and take action to mitigate churn. • Negotiate contracts that are mutually beneficial to both the customer and Elsevier • Identify upselling and expansion opportunities aligned with customer goals. • Position additional Clinical Solutions products to meet emerging needs through consultative selling. • Lead sales motions from discovery through negotiation and closing. • Build deep, trusted relationships with stakeholders across clinical, administrative, and IT functions. • Serve as a consultative partner aligned to client objectives. • Study market trends and become an industry expert within your designated health system region. • Own the end-to-end sales process for renewals and expansions. • Coach sales executives on expansion opportunities that meet customer needs. • Accurately forecast and manage pipeline using Salesforce CRM. • Work closely with Sales Executives and Customer Success to drive results.

• Beheer van bestaande installateurspartners • Onderhouden en versterken van samenwerkingen met installateurs • Zorgen dat zij beschikken over de nodige informatie en ondersteuning om de diensten van Securitas te promoten • Aantrekken van nieuwe installateurs • Identificeren en benaderen van nieuwe installatiepartners • Prospectie bij installateurs die momenteel met concurrenten samenwerken • Commerciële acties bij installateurs • Implementeren van commerciële acties met als doel het aantal aansluitingen op de meldkamer te verhogen • Klantenbeheer • Opvolgen van een beperkte portefeuille klanten verbonden aan de meldkamer • Bewaken van klanttevredenheid • Voorstellen van aanvullende diensten en toelichten van nieuwe oplossingen • Projectopvolging met partner-installateurs • Opvolgen van zowel commerciële als technische aspecten van projecten • Zorgen voor een correct en vlot verloop van de samenwerking • Remote ondersteuning meldkamerdiensten • Ondersteuning bieden aan installateurs en klanten • Fungeren als schakel tussen installateurs, meldkamer en mobiele diensten • Nauw samenwerken met interne diensten om een efficiënte dienstverlening te garanderen • Vertegenwoordigen van Securitas op evenementen gerelateerd aan meldkamerdiensten

• Identify and build relationships with C-level executives at enterprise SaaS companies, platforms, and technology providers across multiple verticals • Structure partnership deals including co-marketing, technology integrations, and joint go-to-market initiatives • Develop channel partnerships with AWS, Google, Microsoft, and other cloud platforms • Create sponsorship and co-branded programs (privacy certification programs, partner enablement) • Build relationships with procurement-heavy organizations that can drive vendor demand for privacy evaluation • Represent CSP at industry conferences across target verticals, building relationships that convert to revenue • Close enterprise agreements with large companies that need privacy differentiation • Manage complex, multi-stakeholder sales processes involving product, legal, compliance, and executive teams • Navigate long sales cycles (3-9 months) with multiple decision points • Own the full sales cycle from qualification through contract negotiation and signature • Structure creative deal terms: annual evaluations, ongoing consulting, multi-product assessments • Work with product and delivery teams to ensure successful implementation • Research and validate new markets where privacy evaluation creates competitive advantage (healthcare SaaS, fintech, HR tech, consumer apps, etc.) • Conduct market analysis: understand buyer personas, procurement processes, privacy pain points • Test messaging and value propositions in new verticals • Identify the first 5-10 target accounts in each new vertical • Work with marketing and product to adapt positioning and offerings for new markets • Build the playbook for vertical expansion that the sales team will scale

• Manage ongoing service relationships with brokers and employer clients in the small and mid-sized employer market • Support retention and renewal efforts through proactive, high-quality client service • Serve as a primary point of contact for service-related inquiries and issue resolution • Use internal systems and tools (CRM, reporting, surveys) to track performance and support continuous improvement • Coordinate with third-party vendors to ensure service delivery meets Optimyl standards • Partner cross-functionally with Sales, Underwriting, and Operations teams • Gather and share broker and client feedback to inform product, pricing, technology, and marketing decisions • Maintain working knowledge of agent licensure requirements and commission processes