Role Description Auxiliar na elaboração de projetos, dimensionando as necessidades de recursos humanos, materiais e outros que se façam necessários. Acompanham implantação de novos projetos e controlam o desenvolvimento das atividades das etapas dos projetos com o objetivo de verificar o cumprimento das metas estabelecidas. - Monitorar o progresso das tarefas e atividades do projeto, reportando desvios e atualização. - Colaborar na comunicação entre as equipes de projeto, stakeholders e fornecedores. - Gerenciar e organizar arquivos e informações do projeto em repositórios digitais. - Preparar relatórios de status e apresentações para acompanhamento do projeto. - Suportar na identificação e registro de riscos e issues, acompanhando suas resoluções. - Auxiliar na elaboração de projetos por meio da análise de topografia, vegetação, hidrografia e estudos de rádio-enlace, utilizando ferramentas de SIG para geração de mapas técnicos. - Apoiar nas atividades de pré-execução dos projetos, incluindo elaboração de cronogramas, orçamentos, listas de materiais e estudos técnicos. - Prospectar e interagir com fornecedores e prestadores de serviços para coleta de informações técnicas e cotações. - Apoiar na identificação de melhorias e aplicações tecnológicas nos projetos, contribuindo para análise de riscos e atualização de orçamentos. Qualifications - 2 anos de experiência na função - Cursando Geografia, Gestão Ambiental, Engenharias. - Conhecimento inicial em SIG (Sistema de Informação Geográfica) e uso básico de ferramentas como QGIS ou ArcGIS. - Noções introdutórias de telecomunicações, incluindo conceitos de rádio-enlace, linha de visada e enlaces PTP. - Noções de topografia, hidrografia e interpretação simples de mapas e imagens de satélite. - Noções de Gestão de Projetos. - Domínio básico de Pacote Office, especialmente Excel, PowerPoint e Word. - Noções de planos financeiros aplicados à elaboração de orçamentos. - Noções gerais sobre sistemas fotovoltaicos Off-Grid (painéis solares, baterias, controladoras). - Noções básicas de logística aplicada a áreas remotas. - Habilidade em pesquisa e validação simples de informações técnicas. Requirements - Superior completo em Geografia, Gestão Ambiental, Engenharias (desejável). - Uso avançado de SIG, incluindo manipulação de camadas, análises espaciais e geração de mapas temáticos (desejável). - Conhecimento técnico mais profundo em telecomunicações, com entendimento de interferências, zona de Fresnel e cálculos de enlace (desejável). - Interpretação avançada de topografia e imagens geoespaciais, incluindo análise de curvas de nível e identificação de barreiras naturais (desejável). - Conhecimento intermediário a avançado de metodologias de Gestão de Projetos (desejável). - Excel intermediário a avançado e habilidade em modelagem de planilhas de dimensionamento e orçamento (desejável). - Capacidade de analisar custos, simular cenários e apoiar decisões financeiras (desejável). - Conhecimento avançado em sistemas fotovoltaicos Off-Grid, incluindo noções de dimensionamento e eficiência energética (desejável). - Entendimento aprofundado de logística para ambientes remotos, incluindo viabilidade de acesso e restrições geográficas (desejável). - Capacidade de fazer análises técnicas de dados, identificar padrões e gerar recomendações (desejável). - Autonomia no uso de ferramentas de colaboração e integração de informações entre áreas (desejável). - Habilidade em demonstrar senso dono, curiosidade, ser rigoroso e olhar técnico (desejável). - Demonstrar proatividade, boa comunicação (desejável). Knowledge and Skills Required - Microsoft Project - Microsoft Excel - Jira / Trello - Documentação Técnica - Gestão de Tempo - Comunicação Escrita - Metodologias Ágeis (conceitos) - Análise de Dados Básica - PowerPoint Benefits - Plano de Saúde - Auxílio Home Office - Vale refeição - Seguro de Vida - Day Off Aniversário - Wellhub Regime de Contratação CLT Salário da Vaga Salário Fixo: 2.635,18

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022! Job Description: This role offers an opportunity to become the welcoming voice and first point of contact for clients seeking support from Job Duck. As the Receptionist, you will handle daily phone interactions with professionalism, warmth, and clarity, ensuring each caller feels heard and guided. You will manage call flow, direct inquiries to the appropriate team members, and maintain accurate message tracking to support seamless operations. Someone who communicates gracefully, remains composed under pressure, and naturally builds rapport will excel in this position. This role is ideal for an individual who values consistency, empathy, and high-quality client service. Compensation Range: • 1,015 USD to 1,100 USD Responsibilities include, but are not limited to: • Track call details and follow internal communication procedures • Support callers by providing helpful information or routing assistance • Ensure no calls are missed throughout the day • Take clear and accurate messages • Answer incoming phone calls promptly and courteously and direct calls to the appropriate team members • Assist with general front-desk style communication needs as required Requirements: • Excellent communication skills • Professional and articulate • Strong attention to detail • Reliable and responsible • Empathetic and sympathetic • Smart and quick to understand context • Ability to manage calls efficiently • Comfortable working with CRM and VOIP tools • Spanish fluency • Call volume: 6 to 15 calls per day Work Shift: 8:30 AM - 5:30 PM [PST][PDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions!  Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Role Description This role supports student enrollment, customer communication, scheduling coordination, and administrative operations across swim school locations. - Customer Service & Lead Management - Manage inbound and outbound calls, emails, and messages from families. - Provide clear information about swim programs, pricing, and schedules. - Convert inquiries into enrolled students. - Enrollment & Scheduling Coordination - Schedule swim lessons and coordinate class availability. - Manage bookings, cancellations, and reschedules. - Coordinate schedules between families and instructors. - Customer Communication & Retention - Follow up with leads and enrolled families. - Provide updates, reminders, and class information. - Ensure a positive customer experience throughout the enrollment process. - CRM & Administrative Support - Maintain accurate student records in the CRM. - Update enrollment status, notes, and customer interactions. - Assist with reporting, tracking, and internal documentation. - Operational & Marketing Support - Assist management with administrative workflows. - Support coordination tasks across swim school locations. - Assist with light social media or marketing coordination when required. Qualifications - Minimum 2 years of experience in customer service, client support, or virtual assistant roles. - At least 2 years of experience scheduling appointments, coordinating calendars, or managing service bookings. - Minimum 2 years of experience handling inbound inquiries and follow-ups via phone, email, or messaging platforms. - At least 2 years of experience using CRM systems or customer management tools such as HubSpot or similar platforms. - Minimum 2 years of experience managing multiple operational tasks simultaneously such as customer communication, scheduling, and administrative tracking. Requirements - Experience with CRM systems such as HubSpot or similar platforms. - Familiarity with Google Workspace, Zoom, RingCentral, Canva, or related tools. - Ability to learn new tools and workflows quickly. - Professional and quiet remote work setup (PC) with reliable high-speed internet. - Strong Zoom presence and polished communication skills. - Ability to balance client interactions with administrative responsibilities. - Submission of an introductory video is required as part of the hiring process. Benefits - Stable, full-time remote work paid in USD. - Opportunity to support a nationally recognized education brand. - Career growth within customer experience and operations roles. - Professional remote work culture and training support. - Long-term development opportunities with growing U.S. businesses.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role supports student enrollment, customer communication, scheduling coordination, and administrative operations across swim school locations. - Customer Service & Lead Management - Manage inbound and outbound calls, emails, and messages from families. - Provide clear information about swim programs, pricing, and schedules. - Convert inquiries into enrolled students. - Enrollment & Scheduling Coordination - Schedule swim lessons and coordinate class availability. - Manage bookings, cancellations, and reschedules. - Coordinate schedules between families and instructors. - Customer Communication & Retention - Follow up with leads and enrolled families. - Provide updates, reminders, and class information. - Ensure a positive customer experience throughout the enrollment process. - CRM & Administrative Support - Maintain accurate student records in the CRM. - Update enrollment status, notes, and customer interactions. - Assist with reporting, tracking, and internal documentation. - Operational & Marketing Support - Assist management with administrative workflows. - Support coordination tasks across swim school locations. - Assist with light social media or marketing coordination when required. Qualifications - Minimum 2 years of experience in customer service, client support, or virtual assistant roles. - At least 2 years of experience scheduling appointments, coordinating calendars, or managing service bookings. - Minimum 2 years of experience handling inbound inquiries and follow-ups via phone, email, or messaging platforms. - At least 2 years of experience using CRM systems or customer management tools such as HubSpot or similar platforms. - Minimum 2 years of experience managing multiple operational tasks simultaneously such as customer communication, scheduling, and administrative tracking. Requirements - Experience with CRM systems such as HubSpot or similar platforms. - Familiarity with Google Workspace, Zoom, RingCentral, Canva, or related tools. - Ability to learn new tools and workflows quickly. - Professional and quiet remote work setup (PC) with reliable high-speed internet. - Strong Zoom presence and polished communication skills. - Ability to balance client interactions with administrative responsibilities. - Submission of an introductory video is required as part of the hiring process. Benefits - Stable, full-time remote work paid in USD. - Opportunity to support a nationally recognized education brand. - Career growth within customer experience and operations roles. - Professional remote work culture and training support. - Long-term development opportunities with growing U.S. businesses.