• Evolve and execute the quality strategy across multiple engineering teams, shaping QA’s role throughout the delivery lifecycle. • Define and refine planning processes and quality gates to ensure requirements translate into robust, risk-based test coverage before code ships. • Shape and advocate for modern testing approaches (exploratory, automation, monitoring), embedding quality thinking into development workflows. • Own and operationalize quality metrics (e.g., ESC/MAU, bugs per week, regressions, change failure rate), using data to identify systemic patterns, hotspots, and guide quality investments. • Analyze incidents, bugs, and post-mortems to uncover root causes and drive prevention strategies, not just symptom fixes. • Create actionable reporting and dashboards that provide visibility to engineering leadership and inform organizational priorities. • Mentor and coach QA engineers, setting high standards for their role and supporting their growth from reactive testers to strategic quality partners. • Partner with engineering teams to modernize test automation, enable continuous delivery, and accelerate safe, confident releases. • Champion the adoption of AI and automation tools to streamline QA processes, shape test plans, and analyze quality patterns.

• Guidehouse has an exciting opportunity for a Salesforce Quality Assurance Consultant in a rapidly growing practice. • In this role, you will serve as a key contributor responsible for ensuring the quality, reliability, and successful delivery of Salesforce solutions. • You will work closely with developers, administrators, and project managers to design and execute test strategies, document defects, validate fixes, and support continuous improvement of project quality. • You will guide internal and external teams through testing efforts across system, integration, functional, regression, and end‑to‑end testing activities using an adaptive‑agile methodology. • You will be instrumental in reviewing requirements, creating test plans, participating in sprint ceremonies, and ensuring that all Salesforce functionality—customized or declarative—meets defined acceptance criteria and organizational standards. • This role is also critical in identifying risks early, collaborating with technical teams to triage issues, and ensuring quality assurance is embedded throughout the delivery lifecycle.

• Validate end-to-end user experiences across web, mobile, email, and CRM touchpoints for visual accuracy, content correctness, and functional behavior • QA Adobe Target experiments and personalization experiences, ensuring correct targeting, rendering, and fallbacks across devices and browsers • Review and validate nurture campaigns (e.g., Marketo) for layout, links, personalization tokens, and delivery logic • Test form submissions, lead capture, and CRM handoffs to ensure correct field mapping, validation, and user flows • Partner with marketing, UX, and content teams to certify releases against acceptance criteria prior to launch • Write test cases based on functional requirements

• Oversee the end-to-end strategy, development, and quality assurance of AP Reading publications. • Direct the annual planning and execution of AP post-administration publication templates, schedules, and deliverables. • Drive the strategic transformation of AP Reading publication delivery. • Architect and manage scoring guideline templates for AP Reading, AP Central, and AP Classroom. • Lead the coordination and execution of spring scoring guideline reviews across all subjects and exam forms. • Partner with the Publications team and external vendors to optimize tools, processes, and timelines for the annual export and integration of free-response scoring assets. • Ensure AP assessment team compliance with IACET CEU accreditation standards. • Champion innovation by leading pilot projects and strategic initiatives. • Strategize and implement enterprise-wide scheduling and performance tracking systems. • Oversee the configuration, validation, and quality assurance of annual scoring systems and applications. • Evaluate cross-subject free-response performance data. • Engineer advanced scoring Smartsheets for central planning workbooks for the AP Reading. • Lead the management of the annual AP C&A Reading risk and escalation log. • Facilitate annual retrospective data collection and analysis with assessment content teams. • Quantify and communicate the effectiveness of AP Reading preparation and training efforts through data-driven impact reporting.