• Drive, leverage, and establish priorities with channel, product and eCommerce cross functional teams tied to business objectives. • Partner with eCommerce Assortment & Pricing teams to provide planning guidance across several projects like Dropship opportunities, Direct Selling projects, B2B initiatives, etc. • Partner with Fulfillment and other key stakeholders to create/execute a comprehensive forecasting plan. • Contribute to the build and management of forecasting models to improve forecast accuracy across multiple brands and accounts. • Drive to forecasting KPIs. • Contribute to long range category financial and demand planning. • Monitor and report out forecasting KPIs, track performance and evolve planning tools.

• Own and optimize Neat’s digital presence across our Americas partner ecosystem • Ensure that wherever customers encounter Neat online the experience is accurate, consistent, compliant, and optimized for conversion • Bridge internal marketing strategy with the digital execution reality of our partners • Build the infrastructure and governance required to scale our channel growth • Manage and optimize Neat’s presence across GDSN/PIM platforms • Establish governance for product data updates, SKU mapping, and version control • Conduct ongoing audits of partner websites to ensure correct imagery, pricing alignment, packaging, positioning, and messaging • Track ROI and provide structured reporting on digital investments • Partner with internal marketing and external partner teams to improve SEO and on-site search visibility • Monitor digital channels for MAP compliance and protect premium brand positioning

• Manage 16–24 eCommerce customer accounts (lower than industry average to ensure quality) • Own $300–400k ARR by month 6, growing to $700k+ ARR by year 1 with 5+ published client success stories • Onboard and integrate 1–2 new customers per month, ensuring smooth technical setup and activation • Lead client strategy sessions and QBRs with senior stakeholders • Set up and optimize marketing initiatives including: • Email and SMS campaigns • Automated flows • Website and mobile personalization • Loyalty programs and product recommendations • Design and implement integrations using tools like Zapier, APIs, and event-based triggers • Track and optimize KPIs such as conversion rate, retention, average order value (AOV), and email/SMS performance • Collaborate with sales, product, and operations to improve workflows and customer outcomes

• Design, develop, and maintain websites using WooCommerce, Shopify, WordPress, or Squarespace. • Customize frontend and backend functionality based on client requirements. • Integrate CRMs, payment gateways, social media platforms, and third party tools. • Implement Google Ads tracking, analytics tools, and SEO best practices. • Optimize website performance, speed, and responsiveness. • Troubleshoot technical issues and ensure website security and stability. • Collaborate with designers, marketing teams, and clients when required.