• Collects, analyzes, monitors, and reports on the organization’s financial matters • Managing and processing title policy data for assigned states on a production level according to the specifics of assigned states • Recommends improvements to existing processes • Provides subject matter guidance to team; may allocate work • Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent • Evaluates and communicates complex information in a clear, concise manner • Performs all other duties as assigned by management

• Manage existing MTEFC business relationships in conjunction with senior management • Communicate with customers to satisfy financing needs • Solicit existing customer base to originate new financing opportunities • Assess experience, financial condition, and collateral of customers • Provide industry and customer intelligence to senior management • Assist senior management with sales training • Work with management and support teams to drive success and efficiency • Represent the organization in the marketplace • Maintain internal control standards

• Partner with state, local, and education customers to understand agency missions, compliance requirements, workflows, and operational challenges Persona can help address. • Own the end-to-end post-sale experience for SLED accounts, including onboarding, implementation coordination, training, and success planning aligned to agency outcomes. • Monitor product usage and performance at the account level, identify risks or gaps in adoption, and guide customers on optimizing their integrations to achieve intended results. • Navigate complex public-sector organizations to align technical, operational, procurement, and executive stakeholders, building champions and removing blockers to adoption. • Drive long-term value through regular health reviews, data-informed recommendations, and proactive engagement to ensure continued impact post-launch. • Identify expansion opportunities within existing agencies by understanding evolving needs, programs, and funding cycles, in close partnership with sales and marketing teams. • Establish and maintain strong, multi-threaded relationships with agency leaders and administrators by providing tailored guidance and public-sector-aware support. • Proactively manage renewals in alignment with public-sector procurement timelines, collaborating with sales to support contract extensions, amendments, and renewals. • Serve as the subject matter expert on Persona’s products and fraud mitigation best practices, incorporating SLED customer feedback to inform product improvements and playbooks.

• As the Area Sales Manager, you will report into the Regional Business Manager, executing all aspects of sales, market development, and strategic planning for company products. • You will engage with health care professionals involved in the treatment of renal patients in key practice settings, office, hospital, and dialysis. • Daily travel and work within your assigned territory boundaries. New York City Territory - Territory Covers: NYC boroughs (Manhattan, Brooklyn, Queens, Bronx, and Staten Island), Long Island and parts of New Jersey • Call on and engage with Nephrologists, health systems, and dialysis organizations and their staff to promote portfolio of company products • Sell the benefits of company products to all key customers, including physicians, nurses, renal dietitians, pharmacists, hospitals, and others as assigned. • Demonstrate advanced disease state knowledge and promote product knowledge of company products, competitive products, and renal specialties. • Establish positive and productive relationships among marketplace networks within the territory. • Analyze sales performance and adjust business plan and approach accordingly. • Maintain up-to-date call records for all field contacts; submit reports and paperwork. • Represent a positive and professional image of the company externally and internally. • Collaborate with Commercial partners.