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Design Research Manager
Location
California + 3 moreAll locations: California | Colorado | New York | Washington
Posted
105 days ago
Salary
$140.1K - $186.7K / year
Seniority
Lead
Job Description
Design Research Manager
General Motors
• Lead research that supports our strategic vision across complex workflows and enterprise journeys. • Manage and mentor a team of design researchers, fostering excellence in research craft, strategic thinking, and cross-functional collaboration. • Develop and drive a shared research roadmap aligned with business priorities, ensuring high-quality execution across generative and evaluative studies. • Facilitate strategic conversations with senior stakeholders, translating research into actionable insights and durable decisions. • Elevate the team’s storytelling and influence by crafting compelling narratives that shape product direction and business strategy. • Design and lead mixed-methods research studies including live studies, unmoderated studies, field studies, participatory design, heuristic evaluations, and remote usability testing. • Guide your team in synthesizing insights and aligning research outcomes with business and design strategy. • Partner with internal and external teams to integrate research with analytics, market data, and operational metrics. • Represent the voice of our customers in strategic planning and product development. • Contribute to the evolution of research workflows, governance, and standards across the organization. • Communicate findings through high-impact presentations and visual storytelling.
Job Requirements
- 7+ or more years executing user research to inform interactive product design required, with at least 2 years in a leadership or management role.
- Strong portfolio with work samples showcasing expertise in user research required.
- Excellent written, visual, and verbal communication skills.
- Expertise of design thinking methods.
- Proficiency in common design user experience research tools (e.g., dScout, Optimal Workshop, Qualtrics, User Testing, and Figma).
- Experience collaborating with data science teams on A/B testing, behavioral analytics, and experimentation.
Benefits
- GM offers a variety of health and wellbeing benefit programs.
- Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
- Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate.
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