• Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion. • Operate as a commercial owner, every interaction has intention and impact. • Build genuine relationships paired with disciplined outreach rhythms. • Identify opportunities early: upsell, cross-sell, reactivation, churn rescue. • Deliver tailored bonuses, promos, and bespoke experiences backed by ROI. • Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings. • Intervene at decisive moments: activation, cold streaks, hot streaks, dormancy, near-churn. • Maintain clean, precise documentation of every interaction and decision.

• Deliver accurate, timely, and actionable insights through data analysis and reporting. • Develop and maintain dashboards and performance reports to monitor KPIs. • Collaborate with sales leaders to identify growth opportunities and optimize productivity. • Ensure data integrity and align reporting with business objectives for strategic decision-making.

• Overseeing and managing the automation systems and technologies within the Missouri and the surrounding states. • Providing Subject Matter Expert (SME) level day-to-day support of all automated and electro-mechanical process control systems. • Developing and improving new and existing equipment used in landfills, wastewater treatment plants, bio-gas extraction systems, renewable energy plants, recycling technology, telematics, fleet and organics processing. • Collaborating with IT and OT teams to ensure alignment and effective integration of systems. • Overseeing the lifecycle management of all operational technology (OT) assets, including SCADA and automation equipment. • Driving the adoption of emerging OT technologies to enhance operational efficiency and reliability. • Conducting cost-benefit analysis and ROI assessments for automation projects. • Traveling up to 40% as required.

• Actively monitor through ERP system and/or vendor software all maintenance activities on the mobile equipment fleet – repairs and preventive maintenance. • Take appropriate action to correct noted deficiencies by working with Operations. • Maintain and monitor oil analysis program for mobile equipment fleet. • Based on results, make recommendations for corrective actions. • Ensure proper maintenance is performed on each piece of equipment in a timely manner. Take action to correct as needed. • Monitor all spending on mobile equipment fleet to identify and initiate opportunities for improvements. • Work closely with Operations personnel to make recommendations on maintenance, major component replacement/upgrades, etc. for mobile equipment fleet. • Work closely with Operations personnel to make recommendations on critical spare parts for mobile equipment fleet. • Work closely with Operations personnel and Mine Planning to make recommendations for application of mobile equipment needed at the plant site based on mining activities. • Monitor all analytics on Covia mobile equipment fleet utilization from telematics data – owned and leased. • Take appropriate action and/or provide notification when adverse trends or deficiencies are identified. • Implement technology to improve fleet productivity and health visibility and actions. • Use insights from Data to improve safety and cost by providing safety/efficiency information to operations, monitoring fleet maintenance schedules, and recommending fleet cost optimization actions through maximizing equipment utilization. • Work closely with Procurement Department making recommendations for new and replacement equipment purchases and/or leases, including size, make, model, timing, etc. • Establish milestones and KPI’s for the mobile equipment fleet and ensure tracking of execution i.e., availability, cost per operating hour, utilization, etc. • Collaborate with cross-functional and interdependent departments as required. • Perform other duties as assigned.