• Design, develop, and maintain advanced reports, dashboards, and metrics using business intelligence tools to track, forecast, and proactively manage the performance and strategic impact of all Customer Success initiatives • Lead collaboration with Data Engineering, Data Analytics, and Product teams to establish data integrity standards, streamline complex reporting processes, and drive the automation of data extraction and transformation across critical Customer Success data domains • Present findings and recommendations to Customer Success leadership and other cross-functional teams in a clear, concise, and actionable manner • Collaborate with data engineering, data analytics, and product teams to ensure data integrity, streamline reporting processes, and automate data extraction where possible • Focus on data related to the impact of SmarterDx's suite of AI solutions on hospital performance and earned revenue

Essential Duties and Responsibilities - Create summary reports, data extracts, and other financial analyses for management and external vendors. - Pull underlying data by creating/modifying SQL queries to run in Epic's Clarity database. - Adjust query outputs in Excel, add formulas, charts, and graphs to summarize data and show underlying trends. - Link output data to other workbooks to create more complex data models if required. - Uses Visual Studio to generate appropriate output format. - Uses Excel VBA to automate reports. - Build contract models using Epic contract modeling tools. - Build contract models in Excel by querying Epic's Clarity database. - Refresh underlying claim data in contract models as contract terms change. - Build SQL templates to pull patient, claim, department, or enterprise-wide data. - Maintains and updates the templates after each Epic upgrade. - Thorough understanding of source data systems and their interaction with medical claims. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Associates degree with a major in computer science, business, mathematics, engineering, science and 3 years' experience in Revenue Cycle Reporting required. 5 years of experience in lieu of degree. Certification and Licensure Required to obtain the following Epic certifications within the one year of hire: Cogito Fundamentals (or prior equivalent), Clarity Data Model, Revenue Data Model. Skills and Abilities Knowledge of healthcare reimbursement programs, coding, and billing preferred. Special Physical Demands The Special Physical Demands are considered Essential Job Functions of the position with or without reasonable accommodations. While performing the duties of this job, the employee is frequently required to sit; use hands to handle, finger, feel; reach, talk and hear. The employee is occasionally required to stand and walk. This is light work exerting up to 25 pounds of force occasionally. Specific vision abilities required by this job include constant close vision. Frequent ability to adjust focus. Prolonged sitting. Manual dexterity needed to operate telephone and keyboard. Level of Supervision Supervises N/A PAY RANGE: $26.63 - $39.95 Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status. Mercyhealth offers competitive pay and a comprehensive benefits package including: - Medical, Dental, Vision - Life & Disability Insurance - FSA/HSA Options - Generous, accruing paid time off - Paid Parental and caregiver leave - Career advancement and educational opportunities - Tuition and certification reimbursement - Certification Reimbursement - Well-being Programs - Employee Discounts - On-Demand Pay - Financial Education - Annual recognition/awards events - Partner appreciation days - Family entertainment/attractions discount - Community service/improvement opportunities Click here for more details regarding Mercyhealth Careers Benefit Information. At Mercyhealth, we don’t simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin. Mercyhealth has been nationally recognized for our commitment to our people and culture, including: - #1 in the nation on AARP's Best Employers for Workers Over 50 - One of Working Mother magazine's 100 Best Companies for Working Mothers - A Top 50 Company and Top 10 Nonprofit for Executive Women

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description The purpose of this role is to bridge the gap between complex data infrastructure and actionable business strategy. You will provide day-to-day support to Revenue Operations (RevOps), including Sales, Marketing, and Customer Experience leaders. We are currently in an exciting transition, migrating our data workflows from Alteryx to dbt. As a BI Analyst, you will sit at the intersection of data engineering and business analysis. You aren't just a "dashboard builder"; you are an Analytics Engineer who builds robust data models in Redshift, orchestrates workflows via Dagster/Airflow, and works directly with stakeholders to translate technical outputs into business impact. Crucially, you will help us move beyond standard reporting. We are looking for someone genuinely excited about the frontier of AI and LLM capabilities, helping us integrate predictive analytics and machine learning (via Amazon SageMaker) into the RevOps ecosystem. Key Responsibilities and Outputs - Data Modeling & Migration: Lead the migration of legacy workflows from Alteryx to dbt, ensuring high-quality, documented, and tested data models that serve as a single source of truth. - Orchestration & Pipelines: Manage and monitor data pipelines using Dagster or Airflow to ensure reliability and performance within our Redshift warehouse. - Stakeholder Collaboration & Translation: Act as the primary liaison between technical data structures and non-technical leaders. You will translate complex "data speak" into clear insights that highlight ROI and business impact. - AI & Advanced Analytics: Actively explore and implement AI/LLM capabilities to enhance data discovery and predictive modeling. Collaborate with Product/Engineering to apply Machine Learning (SageMaker) to areas like churn prediction and lead scoring. - RevOps Strategy: Support high-impact initiatives such as Account Based Marketing (ABM) and Customer Health scoring by providing visibility into globally symbols KPIs via Tableau. Proven Characteristics for Success - The "Technical Translator": You can explain a join or a latent variable to a Sales Director in a way that makes sense for their quota. - Impact-Focused: You don't just deliver data; you deliver the "so what?" - AI Enthusiast: You stay up to date with the latest in LLMs and are constantly thinking about how to apply generative AI to analytics workflows. - Curiosity & Ownership: You lead with questions and take pride in the "cleanliness" and architecture of your code. Qualifications Essential - Experience: 2–3+ years of professional experience in Business Intelligence, Analytics Engineering, or a related data role. - dbt Expertise: Proven experience building and maintaining production-grade data models using dbt. - Orchestration Tools: Hands-on experience with Dagster or Airflow. - SQL & Data Warehousing: Advanced SQL skills and experience with Amazon Redshift (or Snowflake/BigQuery). - BI Visualization: Experience building stakeholder-facing dashboards in Tableau. - CRM Knowledge: Familiarity with Salesforce data structures. Preferred - Alteryx: Experience with Alteryx (highly beneficial for supporting our migration to dbt). - AI/ML: Experience with Python and a strong interest (or portfolio) in LLM applications and Machine Learning (Amazon SageMaker). - Advanced Tableau: Building advanced dashboards and experience with Tableau Online/Server. - Data Modeling: Salesforce-specific data modeling experience. - Big Data: Experience dealing with large (+1M rows) customer engagement datasets. Additional Information The expected annual base salary range for this position is: $84,225/year to $140,375/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. - Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. - Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. - Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. - Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. - One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. - Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits - Remote First Culture - Health Care Coverage - Education Reimbursement*Competitive Paid Time Off - Self-Care Days - National Holidays - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time Off - Charitable Contribution Match - Monthly Wellness or Home Office Reimbursement - Access to Employee Assistance Program (mental health platform) - Parental Leave - Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

Company Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Over 16,000 academic institutions, publishers, and corporations use our services in more than 185 countries around the world: Turnitin Feedback Studio, Clarity, Originality, Gradescope, ExamSoft, Similarity, and iThenticate. Protecting the value of an authentic education is at the heart of who we are. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description The purpose of this role is to bridge the gap between complex data infrastructure and actionable business strategy. You will provide day-to-day support to Revenue Operations (RevOps), including Sales, Marketing, and Customer Experience leaders. We are currently in an exciting transition, migrating our data workflows from Alteryx to dbt. As a BI Analyst, you will sit at the intersection of data engineering and business analysis. You aren't just a "dashboard builder"; you are an Analytics Engineer who builds robust data models in Redshift, orchestrates workflows via Dagster/Airflow, and works directly with stakeholders to translate technical outputs into business impact. Crucially, you will help us move beyond standard reporting. We are looking for someone genuinely excited about the frontier of AI and LLM capabilities, helping us integrate predictive analytics and machine learning (via Amazon SageMaker) into the RevOps ecosystem. Key Responsibilities and Outputs - Data Modeling & Migration: Lead the migration of legacy workflows from Alteryx to dbt, ensuring high-quality, documented, and tested data models that serve as a single source of truth. - Orchestration & Pipelines: Manage and monitor data pipelines using Dagster or Airflow to ensure reliability and performance within our Redshift warehouse. - Stakeholder Collaboration & Translation: Act as the primary liaison between technical data structures and non-technical leaders. You will translate complex "data speak" into clear insights that highlight ROI and business impact. - AI & Advanced Analytics: Actively explore and implement AI/LLM capabilities to enhance data discovery and predictive modeling. Collaborate with Product/Engineering to apply Machine Learning (SageMaker) to areas like churn prediction and lead scoring. - RevOps Strategy: Support high-impact initiatives such as Account Based Marketing (ABM) and Customer Health scoring by providing visibility into globally symbols KPIs via Tableau. Proven Characteristics for Success - The "Technical Translator": You can explain a join or a latent variable to a Sales Director in a way that makes sense for their quota. - Impact-Focused: You don't just deliver data; you deliver the "so what?" - AI Enthusiast: You stay up to date with the latest in LLMs and are constantly thinking about how to apply generative AI to analytics workflows. - Curiosity & Ownership: You lead with questions and take pride in the "cleanliness" and architecture of your code. Qualifications Essential - Experience: 2–3+ years of professional experience in Business Intelligence, Analytics Engineering, or a related data role. - dbt Expertise: Proven experience building and maintaining production-grade data models using dbt. - Orchestration Tools: Hands-on experience with Dagster or Airflow. - SQL & Data Warehousing: Advanced SQL skills and experience with Amazon Redshift (or Snowflake/BigQuery). - BI Visualization: Experience building stakeholder-facing dashboards in Tableau. - CRM Knowledge: Familiarity with Salesforce data structures. Preferred - Alteryx: Experience with Alteryx (highly beneficial for supporting our migration to dbt). - AI/ML: Experience with Python and a strong interest (or portfolio) in LLM applications and Machine Learning (Amazon SageMaker). - Advanced Tableau: Building advanced dashboards and experience with Tableau Online/Server. - Data Modeling: Salesforce-specific data modeling experience. - Big Data: Experience dealing with large (+1M rows) customer engagement datasets. Additional Information The expected annual base salary range for this position is: $84,225/year to $140,375/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. - Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do. - Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe. - Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors. - Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard. - One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes. - Global Mindset: We consider different perspectives and celebrate diversity. We are one team. The work we do has an impact on the world. Global Benefits - Remote First Culture - Health Care Coverage - Education Reimbursement*Competitive Paid Time Off - Self-Care Days - National Holidays - 2 Founder Days + Juneteenth Observed - Paid Volunteer Time Off - Charitable Contribution Match - Monthly Wellness or Home Office Reimbursement - Access to Employee Assistance Program (mental health platform) - Parental Leave - Retirement Plan with match/contribution Seeing Beyond the Job Ad At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad. We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and unleash your potential alongside us, join our team! Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.