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Lead Program Manager - Generative AI Data Operations
Location
United States
Posted
86 days ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Lead Program Manager - Generative AI Data Operations
Welocalize
If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Leads a program of AI training data projects at scale. Owns program-level strategy and delivery, manages a cross-functional team, and is the primary owner of the client relationship for the program. Partners closely with the Lead Quality Manager to keep quality consistent and drive continuous improvement across high-volume operations.Key Responsibilities - Program strategy & planning: Define program goals, roadmap, milestones, and operating model across multiple projects and vendors. - Team management: Lead a delivery team (PMs, Coordinators) with clear goals, capacity plans, coaching, and performance feedback. - Client ownership: Act as the day-to-day executive contact; run governance, planning, and QBR-style reviews; align scope, priorities, and change. - Quality partnership: Co-own quality outcomes with the Manager of Quality; align on guidelines, audits, acceptance criteria, and corrective actions. - Scale & throughput: Plan and secure rater/annotator capacity; optimize shifts, handoffs, automation, and tooling to meet high-volume targets. - Financial stewardship: Build and manage budgets, margins, and change orders; ensure commercial and delivery commitments stay aligned. - Risk, issue & change control: Maintain program RAID; lead root-cause analyses and remediation; escalate high-impact items with options and impact. - Process improvement & automation: Standardize SOPs, templates, and dashboards; pilot and scale automation with Ops Tech. - Compliance & security: Ensure policy adherence for data handling, privacy, and platform access across the program. - Stakeholder management: Coordinate with Sales/Account, Quality, Operations, and Vendor Management to meet client and business goals. Additional Job Details:
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Sr. Sales Enablement Program Manager Job Summary The Sr. Sales Enablement Program Manager drives cross‑functional programs that improve the effectiveness, efficiency, and consistency of our Sales and Customer Success organizations. This role leads strategic initiatives that simplify processes, improve productivity, and ensure our teams are equipped with the tools, resources, and insights needed to achieve revenue and retention goals. You will manage complex, cross‑functional enablement programs from concept to execution - aligning business objectives with technology solutions, optimizing workflows, and creating scalable processes. The ideal candidate brings strong program management experience, a deep understanding of the sales process, outstanding communication skills, and hands‑on proficiency with Salesforce, Jira, and core productivity tools. This role is critical in accelerating our go‑to‑market performance and maintaining a continuous improvement mindset across Sales and CSM teams. Key Responsibilities Program Leadership & Execution - Lead large, cross‑functional enablement programs supporting Sales and CSM productivity, including process optimization, tooling improvements, onboarding enhancements, and field readiness initiatives. - Translate business goals into clear, scalable program plans with requirements, success measures, and timelines. - Manage program scope, ensuring alignment across Sales, CSM, Operations, Product, Marketing, and Technology stakeholders. Process Improvement & Operational Excellence - Identify inefficiencies and bottlenecks across Sales and CSM processes; develop simplified, repeatable workflows that improve speed and consistency. - Use data‑driven insights to recommend process improvements and drive adoption across teams. - Maintain an enablement roadmap aligned to business priorities, ensuring operational rigor and continuous improvement. Cross-Functional Collaboration - Partner closely with Sales Leadership, CSM Leadership, Product, Sales Operations, and Marketing to ensure alignment on objectives and outcomes. - Facilitate discussions to remove barriers, resolve resource constraints, and drive consensus around project needs. - Build strong relationships across the organization to unlock stakeholder engagement and accelerate program execution. Tools & Systems - Drive optimization and effective usage of key GTM tools including Salesforce, Jira, and productivity platforms (Excel, Word, PowerPoint). - Collaborate with systems teams to improve workflows, automate reporting, and enhance user experiences. - Ensure enablement programs incorporate best‑practice use of technology, analytics, and field‑facing content. Communication & Reporting - Provide transparent, concise communication tailored to executive leadership and frontline teams. - Create and manage program dashboards, progress updates, risk logs, and leadership briefs. - Clearly articulate program goals, status, and outcomes, ensuring broad visibility and alignment. Enablement Strategy & Coaching - Mentor team members and partners on effective program management practices. - Share best practices across the GTM organization to strengthen program execution maturity. - Champion a “simple is better” approach that reduces complexity and accelerates time‑to‑value. 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Work Environment - Standard office environment. - Majority of time spent working on a PC. - Domestic or international travel may be required. Applicants must be currently authorized to work in the United States on a full-time basis. This position does not offer sponsorship for employment visa status or work permit now or in the future. In return for your expertise, we offer opportunities for growth, career development, and a competitive compensation and benefits package—all within an innovative and collaborative work environment. Are you ready to help us transform the payments ecosystem? To learn more about ACI Worldwide, visit our web site at careers.aciworldwide.com job requisition #18530 ACI Worldwide is an AA/EEO employer in the United States, which includes providing equal opportunity for protected veterans and individuals with disabilities, and an EEO employer globally. Important Notice About Recruitment Scams Job seekers should be aware of ongoing recruitment scams where individuals or organizations impersonate legitimate companies to offer fake job opportunities. These scams often involve requests for personal information, payments, or interviews through unofficial channels. Please be cautious and verify any communications claiming to be from our company (www.aciworldwide.com / @aciworldwide.com). The ACI Worldwide recruitment team will always follow official channels and will never request payment. #LI-LL1 #LI-Remote
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Program Manager, Public Health and Engagement
Capitol View Transitional Care CenterAt HealthPartners, we believe in the power of good – good deeds and good people working together. As part of our team, you’ll find an inclusive environment that encourages new ways of thinking, celebrates differences, and recognizes hard work. Nonprofit, integrated health care organization providing health insurance in six states. High-quality care at more than 90 locations, including hospitals and clinics in Minnesota and Wisconsin. Bringing together research and education through HealthPartners Institute, training medical professionals across the region and conducting innovative research that improves lives around the world. Commitment to increasing diversity and inclusion in our workplace, advancing health equity in care and coverage, and partnering with the community as advocates for change.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description HealthPartners is currently hiring for a Program Manager, Public Health and Engagement. The program manager leads a government program team that is responsible for county, public health agency, and community organization engagement related to HealthPartners Medicaid programs. The team develops HealthPartners’ county strategy and maintains a county team strategic work plan. The program manager works collaboratively, both internally and externally, to achieve health improvement initiatives for Medicaid members. In addition, they are responsible for advocating and advancing health equity for HealthPartners State Public Programs. The goal of this position is to ensure efficient program operation and compliance with program policy and standards to support product positioning and growth. This person leads internal committees, workgroups, projects, and activities related to Government Programs and is a liaison to counties, external regulators (federal and/or state), other health plans, and trade associations. This person takes steps to prevent or reduce potential operational or policy problems for our products and our members. Qualifications - Bachelor’s degree or equivalent work experience. - Minimum three years of experience working in a healthcare or highly regulated business environment that includes direct work experience with Medicare and/or Medicaid programs, regulatory and/or social service agencies. - Experience cultivating community relationships in support of health and wellness initiatives (e.g., county partners, local government, etc.). - Demonstrated ability to effectively establish and maintain working relationships with peers and management at all levels of the organization. - Effective team skills. - Effective project management experience. - Ability to oversee projects and the work of others. - Ability to be proactive and take initiatives. - Excellent organizational, problem-solving and communication skills with demonstrated ability to present and explain complex information clearly. - Good follow-through and attention to details. - Proficiency in Microsoft Office suite of products. Requirements - Master’s degree (preferred). - One to two years Government Programs Coordinator experience (preferred). - Knowledge of HealthPartners operations (preferred). Accountabilities - Develops and maintains relationships with county and community organizations; as primary point of contact for assigned counties, provides timely and comprehensive responses to questions about HealthPartners state public programs or addressing member concerns. - Creates, maintains, and implements the county and community engagement strategy. - Broad responsibility for coordination of Medicare and/or Medicaid product benefits and coverage matters. - Leads or represents Government Programs at internal committees and workgroups as assigned. - Serves as link between Government Programs and other internal departments to assess feasibility of proposed changes to coverage (new and existing items/services). - Leads research projects as assigned. - Leads implementation within HealthPartners for new contract and regulatory requirements. - Acts as consultant to internal departments on questions related to Government Programs products. - Develops and maintains positive working relationships with contacts at regulatory agencies (federal and/or state) and trade associations. - Participates with the Director and Manager of Government Programs on decision making and policy setting regarding Government Programs products. - Provides feedback to Government Relations on proposed federal and state statutes, regulations, and agency guidance in partnership with Manager of Government Programs. - Provides education on Government Programs and products when necessary. - Represents HealthPartners at appropriate external meetings with State and/or Federal regulators, trade associations, brokers, advocacy groups, and others. - Performs other duties and responsibilities as needed. Benefits - Comprehensive range of benefits to support every aspect of your life, including health, time off, retirement planning, and continuous learning opportunities. - Commitment to nurturing diverse talents, valuing dedication, and supporting work-life balance. - Goal to help you thrive physically, mentally, emotionally, and financially.


