Location: Work from home (Pennsylvania) Shift: Days (United States of America) Scheduled Weekly Hours: 40 Worker Type: Regular Exemption Status: No Job Summary: Provides the necessary functions to bill, collect, analyze, and adjudicate all professional and/or hospital billing and collection functions. Executes and performs programs to insure efficient operations of program in order to generate sufficient cash flow to support operations and strategic initiatives. Responsibilities include billing and collecting for all third-party insurance payers, adjustment functions, cash application, adjudicating, identifying, analyzing, reducing and resolving various revenue enhancement, and credit balance issues associated with professional and/or hospital accounts receivable and insuring monthly cash flow. These responsibilities further include the management of a portfolio of accounts with respect to the successful adjudication of claims on a monthly basis. Job Duties: - Performs professional and/or hospital billing and collection functions within the revenue management to include, but not limited to billing and collection functions, secondary collections, cash posting, A/R resolution, adjustments, credit balance resolution, revenue enhancement and cash flow for the various clinical service lines. - Performs the above-mentioned activities of the revenue management to insure cost effectiveness and organizational efficiency. - Furthermore, this position executes these functions in regard to how their function inter-relates to the other revenue management functions and all of the various third-party payers associated with the clinical service lines. - Communicates their functional activities to their leader, senior management as it relates to billing, insurance follow-up, cash flow, cash application, revenue enhancement, organizational profitability, customer service, accounts receivable results and revenue management results. - Works in conjunction with other areas to insure coordinated activities with respect to all revenue management needs. - Participates in a minimum of sixty hours of classroom training per year. - Involved, when required, in the development of various strategic plans. - Develops, implements and directs various quality initiatives to insure continuous monitoring and improvements within the revenue management process. - This includes performing overall departmental operating functions within pre-determined limits, ensuring operational efficiencies and obtaining pre-determined performance and quality targets. - Provides analysis to supervisor and manager of trends and issues identified. Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Position Details: Education: High School Diploma or Equivalent (GED)- (Required), Associate's Degree- (Preferred) Experience: Minimum of 3 years-Related work experience (Required) Certification(s) and License(s): Skills: Communication, Computer Literacy, Regulatory Environment - Financial Services, Teamwork OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. - KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. - EXCELLENCE: We treasure colleagues who humbly strive for excellence. - LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. - INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. - SAFETY: We provide a safe environment for our patients and members and the Geisinger family. We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality. We know that a diverse workforce with unique experiences and backgrounds makes our team stronger. Our patients, members and community come from a wide variety of backgrounds, and it takes a diverse workforce to make better health easier for all. We are proud to be an affirmative action, equal opportunity employer and all qualified applicants will receive consideration for employment regardless to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or status as a protected veteran.

• Own the quality and reliability of commercial data across portfolio companies. • Build CRM processes that support opportunity management, accurate forecasting, and clean reporting. • Maintain standardized definitions for pipeline stages, bookings, quotas, and revenue metrics across Business Units. • Design CRM workflows that improve selling efficiency while ensuring disciplined data capture and reducing administrative friction for sales teams. • Support integration between sales and accounting systems (CRM–ERP alignment). • Own reporting visibility across the full revenue lifecycle, from lead generation through opportunity, booking, contract, backlog, and MRR recognition. • Identify funnel bottlenecks and report commercial performance to Business Units and HQ.

• Design and lead the end-to-end revenue strategy across brand memberships, corporate partnerships, and new revenue verticals, targeting $1.5M+ in annual revenue • Develop and implement a scalable sales model and pricing architecture for B2B partnerships • Generate and manage sales opportunities with real estate developers, property partners, corporate partners, and strategic investors • Build and maintain a strong revenue pipeline, delivering clear forecasting and KPI reporting to leadership • Support the launch and optimization of flagship retail locations, improving foot traffic, brand performance, and stock turnover • Collaborate with leadership to align retail operations, partnerships, and revenue goals • Monitor consumer trends, retail innovation, and competitor activity to refine growth strategies • Establish clear commercial processes and systems to support international expansion

Cybercrime is rising, reaching record highs in 2024. According to the FBI's IC3 report total losses exceeded $16 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind. We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs two years in a row. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud. CertifID is on a mission to end wire fraud. As we scale our GTM organization, we're looking for an Enablement Specialist to join our Revenue Enablement team. This role is a key hire that will own the day-to-day engine that keeps our GTM teams informed, equipped, and ready. You'll support our Sales (AEs, BDRs), Customer Success (CSMs, AMs), and Partner (PAMs) teams by keeping enablement content fresh, organized, and accessible — and by helping bring training programs to life. This is a role for someone who loves systems, takes pride in clean and current content, and knows how to coordinate across teams without dropping the ball. AI fluency isn't a nice-to-have here — it's core to how you'll work. We expect this person to actively use AI tools to move faster, produce better content, and continuously find smarter ways to do the job. What You'll Do - Content Management & Organization - Own the enablement content library — keep all assets (e.g. talk tracks, KB articles, battlecards, and training materials) accurate, up-to-date, and easy to find - Conduct regular content audits and work with subject matter experts to refresh outdated materials - Maintain version control and tagging so reps can self-serve the right content at the right time - Support the creation of new enablement assets, including onboarding guides, one-pagers, and process documentation - Training & Facilitation - Coordinate and support the delivery of training sessions, onboarding programs, and GTM readiness activities - Help facilitate live and virtual training sessions for Sales, CS, and Partner teams - Assist with logistics and content prep for larger enablement events (feature launches, quarterly product launches) - Track training completion and engagement, flagging gaps to the VP of Enablement - Cross-Functional Coordination - Partner with Sales, CS, Partners, Marketing, and Product to gather inputs and ensure content reflects current messaging, product updates, and GTM priorities - Serve as a reliable connector between teams — capturing what reps need and translating it into enablement action - Support product launch readiness by coordinating content updates and training materials across teams - AI-Powered Execution - Actively use AI tools (e.g., Claude, ChatGPT, or similar) as a daily part of your workflow to draft content, summarize inputs, build training materials, and improve efficiency - Continuously look for opportunities to apply AI to streamline enablement processes and scale output Who You Are - Organized by nature — you notice when things are out of date, inconsistent, or hard to find, and you fix it - A strong communicator — clear in writing, comfortable facilitating, and good at working across different teams and personalities - Proactive and self-directed — you don't wait to be told something needs attention; you flag it and move - AI-forward — you're genuinely enthusiastic about using AI tools to do your job better and faster - Curious about GTM — you want to understand how sales and CS teams work so you can build things that actually help them - Calm under competing priorities — you can manage multiple asks at once without losing track of what matters most What We're Looking For - Bachelor's degree or equivalent experience - 0–2 years of experience in enablement, sales support, learning & development, content management, or a related GTM-adjacent role - Strong writing skills — you can take complex information and make it clear and usable - Comfort with content management tools, Google Drive/Workspace, and learning platforms - Demonstrated ability to work independently, stay organized, and follow through - Familiarity with or genuine interest in SaaS sales environments - Experience using AI tools in a professional or project context is a strong plus Not sure if you check all the boxes? Apply anyway! We know that great talent comes in many forms, and we value potential just as much as experience. If you're excited about this role and believe you can grow into it, we’d love to hear from you. We’re looking for people who are eager to learn, adapt, and solve challenges—so if that sounds like you, don’t let a checklist hold you back! Change doesn't happen overnight, and the same goes for us here at CertifID. We evolve collectively and individually as we grow by leaning into the core values that define us. As we grow, we embody GRIT—collectively and individually—to raise the bar and influence outcomes in everything we do. Guard the Customer - Raise the Bar - Influence Outcomes - Teamwork Wins We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.