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APS Case Specialist (Remote)

CounselorCounselorOtherRemoteMid LevelTeam 501-1,000

Location

United States

Posted

85 days ago

Salary

$18 - $24 / hour

Seniority

Mid Level

No structured requirement data.

Job Description

APS Case Specialist (Remote)

Staffing Solutions Organization LLC (SSO)

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve. Adult Protective Services Case Specialist – State of Indiana Location: Remote (Must be located in Indiana) Overview The Adult Protective Services (APS) Case Specialist supports the State of Indiana by receiving, screening, and triaging APS reports, assessing client needs, conducting interviews, and coordinating service plans. This role ensures timely, accurate documentation and collaborates with regional teams and partner agencies to support vulnerable adults. Duties & Responsibilities - Receive APS reports and make screening/triage decisions using standardized tools and protocols. - Contact reporters for clarification and assist with appropriate referrals. - Assign screened‑in reports to Regions and communicate decisions both verbally and in writing. - Document all intake activities in APS‑CMS. - Support document collection, review, and recordkeeping. - Conduct collateral interviews and alleged perpetrator interviews as directed. - Assess client service needs and make appropriate referrals. - Develop and document client service plans. - Establish and maintain partnerships with external agencies; act as a liaison to support communication and collaboration. - Assess potential need for guardianship or other least restrictive alternatives. - Submit cases for closure to the supervisor. - Review and respond to quality assurance evaluations. Required Skills - Strong organizational skills with the ability to monitor multiple investigations simultaneously. - Ability to work effectively with individuals using professional communication and cultural sensitivity. - Strong active listening and interviewing skills. - Ability to adapt quickly to policy and regulatory changes. - Proficiency in Microsoft Word, Excel, Outlook, and general Internet navigation. - Ability to work both independently and as part of a team. - Excellent verbal and written communication skills. - Strong decision‑making skills with accuracy and attention to detail. Qualifications - 1+ years of experience in APS, investigations, social services, human services, or law enforcement. - Experience working with HCBS populations or licensed healthcare facilities (preferred). Benefits At SSO, we invest in your health, financial security, and professional growth. Benefits include: - Medical, vision, and dental insurance - 401(k) with discretionary employer match - Paid time off and holidays - Flexible spending accounts - Additional employee perks Keyword Search / SEO Terms Adult Protective Services • APS • Case Specialist • APS Intake • APS Screening • Social Services • Human Services • Protective Services • Investigation Support • Case Management • Vulnerable Adults • Client Assessment • Service Coordination • Guardianship Assessment • HCBS • Medicaid Waiver Support • Social Work • Remote Case Specialist • APS-CMS • Indiana APS Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role. Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.

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