Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more.  Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities - Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention. - Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation - Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope - Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process - Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA - Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones. - Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met. - Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines. - Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts.

Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more.  Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities - Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention. - Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation - Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope - Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process - Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA - Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones. - Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met. - Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines. - Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts.

Senior Product Manager / Account Manager About NineTwoThree NineTwoThree AI Studio is a premier product design, engineering, and marketing firm specializing in custom AI, web, and mobile applications for established brands and funded startups. We are based in Massachusetts but with an American and European staff and a strong, collaborative remote culture. We’re a team that loves doing good work with great people. Our relatively small size keeps us fast and nimble. The wealth of knowledge, experience and talent paired with proven recipes and best practices allows us to find opportunities to help new products succeed. With a portfolio of over 150 launched products over 13 years, NineTwoThree has garnered recognition as a top AI agency in the U.S., earning accolades such as inclusion in the Inc. 5000 list for four consecutive years and being named among the top 50 AI firms alongside industry leaders like Microsoft, NVIDIA, and IBM. We’ve built AI and ML tech for big brands like Consumer Reports, FanDuel, and Nara, as well as startups in legal tech, logistics, education, and more.  Job Description As a Senior Product Manager at NineTwoThree, you will drive exciting digital product work with a fast-paced and technology-forward team, taking leadership for concept and launch of half a dozen new client products every year. Acting as the primary point of contact, you will effectively serve as the client’s Head of Product, quickly gaining a deep understanding of their business and the needs of their end users. You will work closely with clients to transform their vision into a clear actionable roadmap for their digital web, mobile, or AI product. You will then use that roadmap to define precise requirements for each key milestone toward a useful product release. Collaborating cross-functionally with our internal teams—design, project management, engineering, and QA—you will guide products from concept through to launch. NineTwoThree moves fast, and you will work with the team to ensure projects stay on track and within scope, while also helping clients adjust priorities, align expectations, and make necessary trade-offs when challenges arise. You will also work across several clients, flexing and building product muscle in various domains, business models, and systems - an enormous professional development opportunity. As an AI-first agency, we place a high value on curiosity and a willingness to learn, especially regarding AI and machine learning. You will collaborate closely with our engineering team to build innovative products that leverage these technologies. Keeping up with the latest AI trends and tools will enable you to bring fresh insights and ensure our solutions remain at the forefront of the industry. Key Responsibilities - Manage 2 to 3 active clients and projects simultaneously, maintaining a clear understanding of project status, timelines, and identifying any potential blockers that require attention. - Research the client’s market to understand industry trends, competitive landscape, and opportunities for differentiation - Work with the client and additional stakeholders to understand their product vision and define requirements for the full initial product scope - Work directly with product designers to translate client requirements into intuitive, user-friendly designs and ensure seamless integration with the development process - Define user stories and requirements for project managers to implement into tasks and acceptance criteria for development and QA - Lead weekly client meetings to provide updates, discuss project progress, and demo development milestones. - Manage client expectations, including facilitating difficult conversations around scope and prioritization to ensure that budget and timeline requirements are met. - Support sales activities by joining prospect calls and writing proposals, scoping documents, and timelines. - Identify and manage opportunities to up-sell clients on additional product features, marketing services, or ongoing maintenance and support contracts.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Senior Product Owner partners with a Product Manager to create and prioritize User Stories that align with the Epics and Features on a Product Roadmap. While the Product Manager leans more strategic in nature, the Senior Product Owner is execution focused and drives delivery. As a key member of the Scrum Team, the Senior Product Owner articulates functional needs and acceptance criteria. The Senior Product Owner has a strong foundation in underlying technologies and cloud services, acting as subject matter experts for the products they build. This role is focused on our Consumer Facing Web product; experience in this domain is highly preferred. - Serve as a subject matter expert for assigned product(s), understanding upstream and downstream systems, personas, and dependencies. - Translate product vision and roadmap into executable work by writing clear, well-prioritized user stories and/or features, dependencies and delivery plans. - Own the health and grooming of a complex product backlog across multiple teams or systems, ensuring readiness of 2–3 sprints worth of work at any given time. - Lead prioritization of product work across multiple stakeholders, balancing business goals, technical dependencies, and engineering capacity. - Set clear sprint goals in collaboration with Engineering and Scrum Master; support team focus, ownership, and accountability throughout development. - Use deep product knowledge to proactively resolve blockers, triage production issues, and respond to changing business or technical constraints. - Lead backlog refinement, sprint planning, and retrospectives; ensure delivery stays on track with product vision and definition of done. - Foster strong alignment with architects and engineering leaders to ensure stories align with technical feasibility and scalable system design. - Advocate for user needs by incorporating feedback from behavioral data, research, and cross-functional stakeholders. - Actively contribute to release planning, stakeholder demos, and communication of delivery progress. - Collaborate with other Product Owners and Product Managers to align work across interdependent teams. - Mentor other Product Owners and promote continuous improvement across product and agile practices. - Continuously grow in domain expertise and support the product team in identifying opportunities for process and system improvements. - May support early-stage product management tasks (e.g., market research, MVP definition) for new or emerging product areas. - Other duties as assigned. Qualifications - Bachelor’s degree in MIS, Computer Science, Engineering, or equivalent. - 6+ years of experience in a Product Owner role or equivalent. - Strong hands-on experience working in Agile development environments (Scrum, SAFe, or similar). - Strong understanding of software development lifecycle (SDLC), APIs, integrations, and system architecture. - Strong technical and delivery acumen with the ability to collaborate effectively with architects and engineers. - Proven ability to manage multiple stakeholders, competing priorities, and complex product interdependencies. - Strong organizational, facilitation, and communication skills. - Demonstrated ability to write effective user stories, acceptance criteria, and drive high-quality delivery across cross-functional teams. - Experience in mentoring other product owners or contributing to agile process maturity is highly desirable. - Mortgage technology industry experience is mandatory. Requirements - Must be able to verify identity and employment eligibility to work in the U.S. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift up to ten pounds. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a keyboard; and to verbally communicate to exchange information. VISION: See in the normal visual range with or without correction. HEARING: Hear in the normal audio range with or without correction.