• Translate ambiguous executive direction into structured execution plans with clear milestones, ownership, and dependencies • Own end-to-end project timelines and drive accountability across stakeholders without being asked • Proactively identify risks, dependencies, and bottlenecks before they become blockers • Escalate thoughtfully and with context when situations require leadership input • Maintain documentation and visibility systems that enable repeatable, consistent execution • Partner with engineering and IT leads to break technical initiatives into executable project plans • Track technical dependencies across infrastructure, vendors, and internal teams • Coordinate delivery timelines for technical implementations and rollouts • Ensure technical decisions and risks are documented and communicated clearly to both technical and non-technical stakeholders • Lead project meetings and synthesize discussions into clear action items and written summaries • Communicate clearly with internal teams and external vendors throughout delivery • Translate engineering and IT progress into plain language updates for leadership and cross-functional partners • Security remediation programs and infrastructure improvements • Cloud environment buildouts and internal platform rollouts • Device management initiatives including tablets, endpoints, and related tooling • IT tooling implementations and vendor integrations • Internal system migrations and operational infrastructure upgrades

Responsibilities Job Title: TECHNICAL PROJECT MANAGER Reports to: Manager of Services FLSA Status: Exempt Job Summary The Technical Project Manager is responsible for developing and executing product delivery and implementation projects for DeepHealth AI solutions throughout the United States. This role oversees the entire project lifecycle, ensuring projects are delivered on time, within budget, and to the highest quality standards while exceeding customer expectations. The Technical Project Manager demands a strong understanding of technology, excellent problem-solving skills, and the ability to effectively bridge the gap between technical teams and stakeholders. Essential Duties and Responsibilities • Architect and manage technical project plans, defining scope, technical objectives, key deliverables, timelines, resource allocation, and budget constraints. • Proactively monitor project execution, ensuring adherence to design and requirements. • Lead and oversee testing and quality assurance processes, including integration testing, system testing, and performance testing, to identify and resolve technical challenges. • Identify potential technical risks, develop robust mitigation strategies, and proactively address technical roadblocks to ensure smooth project progression. • Adapt project plans based on technical complexities and evolving requirements. • Maintain comprehensive and accurate project documentation, including project plans, architecture diagrams, technical specifications, configuration details, status reports, meeting minutes and assisting with troubleshooting guides. • Collaborate closely with internal stakeholders (software engineers, system architects, and other technical experts) to gather detailed technical requirements and translate them into actionable project plans. • Effectively communicate complex technical concepts to both technical and non-technical stakeholders, providing clear and concise updates on progress, challenges, and solutions. • Provide technical guidance, consultation, and recommendations to customers and internal teams, ensuring alignment on implementation strategies. • Demonstrate excellent written, verbal, analytical, and presentation skills, with the ability to articulate details clearly and persuasively. • Demonstrate a strong technical aptitude, process orientation, problem-solving and troubleshooting skills. • Understand and interpret technical support and project requests from users, effectively translating them into technical requirements and solutions. • Guide customers and technical teams through operational improvements and best practices. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. Minimum Qualifications, Education and Experience • Bachelor’s degree in information technology, computer science, healthcare informatics, or related field; or equivalent professional experience (minimum 2-5 years in healthcare technology) • 5+ years proven experience managing technical projects in a healthcare environment, from initiation to completion • Strong leadership and team management skills, with the ability to motivate and guide project team members • Excellent technical communication and interpersonal skills, with the ability to effectively communicate with stakeholders at all levels of the organization • PMP preferred and/or working toward a project management certification • Experience in the radiology healthcare field and familiarity with relevant technologies (e.g., DICOM, HL7) Quality Standards • Communicates, cooperates, and consistently functions professionally and harmoniously with all levels of supervision, co-workers, patients, visitors, and vendors. • Demonstrates initiative, personal awareness, professionalism and integrity, and exercises confidentiality in all areas of performance. • Follows all local, state and federal laws concerning employment to include but not limited to: I-9, Harassment, EEOC, Civil rights and ADA. • Follows OSHA regulations, RadNet and site protocols, policies and procedures. • Follows HIPAA, compliance, privacy, safety and confidentiality standards at all times. • Practices universal safety precautions. • Promotes good public relations on the phone and in person. • Adapts and is willing to learn new tasks, methods, and systems. • Reports to work regularly as scheduled; consistently punctual with respect to working hours, meal and rest breaks, and maintains satisfactory personal attendance in accordance with RadNet guidelines. • Consistently adheres to the time management policies and procedures. • Completes job responsibilities in a quality and timely manner. Physical Demands This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking. Also, must be able to lift up to 10 pounds occasionally. The position requires the ability to travel (~10% of time). Working Environment Remote ACCOMMODATIONS Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job.

About Us Our partner is revolutionizing legal technology with AI-driven tools that enhance efficiency and accessibility for legal professionals. They're undertaking high-impact technology transformation, partnering with a high-volume immigration law firm to optimize workflows and streamline processes. Role Overview This role exists to own delivery across that complexity. As Senior Technical Project Manager, you are responsible for making sure cross-functional initiatives move from planning to production in a controlled, predictable way. You’ll bring structure where requirements are incomplete, keep teams aligned as priorities shift, and surface risks early enough to change course. Key Responsibilities - Own delivery for initiatives that span multiple engineering teams and systems - Translate technical plans into milestones, sequencing, and clear ownership - Coordinate dependencies to prevent late surprises and delivery bottlenecks - Maintain delivery visibility so tradeoffs happen early, not under deadline pressure - Drive clarification when requirements are incomplete, conflicting, or changing - Identify risks and constraints and guide scope or timeline adjustments - Coordinate release readiness, checks, and rollout timing - Capture post-release issues and feed learnings back into future planning Technical Proficiency - 5+ years owning delivery for complex initiatives in a production SaaS environment - Experience coordinating work across multiple engineering teams and shared systems - Comfortable reading technical plans and challenging assumptions or timelines - Strong judgment around sequencing work, managing dependencies, and making tradeoffs - Proven ability to surface risks early and drive decisions before deadlines force them - Clear, concise written communication for engineers, product, and leadership - Calm, consistent execution when plans change or work slips Qualifications - Linear Expertise: 1+ years of hands-on experience managing engineering projects in Linear in a technical environment. You know the tool cold and can configure it to support complex workflows. - Startup Experience: 2+ years in fast-moving startup environments, demonstrating ability to balance process with velocity and build systems from scratch. - Technical Credibility: Background that gives you credibility with senior engineers, whether through previous engineering roles, CS degree, technical project management, or deep immersion in technical environments. - Process Transformation: Proven track record of inheriting messy project management situations and transforming them into well-functioning systems. You've built or significantly improved PM processes, not just maintained existing ones. - Execution Focus: Strong delivery track record with measurable improvements in engineering productivity, predictability, or process efficiency. - Communication Skills: Excellent written and verbal communication, able to translate between technical and non-technical stakeholders clearly and concisely. - Assertiveness and Influence: Ability to enforce standards and push back on poor practices while maintaining positive relationships. You can be firm about process without being a bureaucrat. - Analytical Mindset: Data-driven approach to problem-solving, comfortable with metrics, analytics, and using quantitative evidence to drive decisions. Nice to have Experience delivering platform, infrastructure, or internal tooling initiatives Background in regulated, high-availability, or reliability-sensitive systems Hands-on involvement in release coordination for widely used software Experience supporting AI-assisted workflows in production Perks and Benefits - Remote-First Work Environment: Enjoy the flexibility to work from anywhere, with a remote-first setup that supports work-life balance and productivity. - Competitive Salary: We offer a competitive salary to recognize and reward your skills and contributions. - Unlimited Paid Time Off: Take the time you need with an unlimited PTO policy, empowering you to recharge and maintain balance. - Professional Development: Access resources for growth, including conference passes, online courses, and training programs to support your career advancement. - Home Office Stipend: We provide a budget for setting up your home office with high-quality equipment and tools. - Latest Tech Gear: Receive a top-of-the-line laptop and any necessary peripherals to ensure you have the best tools to do your best work. - Team Retreats and Virtual Events: Participate in team-building retreats and regular virtual gatherings to connect with colleagues and strengthen our culture. - Parental Leave: We offer paid parental leave to support you and your family during this important time.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Kasisto is seeking a skilled and versatile Technical Project Manager to work with customers on the implementation of agentic applications for financial services. This role will include extensive customer communications as well as development of tools to accelerate implementation and integration with customer systems as part of the end-to-end production solution. This full time position can be based in our New York City office or fully remote. We will consider only candidates who reside in New York, New Jersey, Massachusetts, Georgia, or Texas. - Coordinate project activities from initial customer kick-off through successful production go-live and beyond. - Act as the primary liaison between the customer and Kasisto. - Participate in the discovery process with customers to capture their technical requirements and business objectives. - Identify project risks and mitigation options. - Drive consensus with the customer on project plans and timeframe. - Participate in project-specific development activities, either as the primary developer or contributing to a team effort. - Assist with validation of the complete solution in development, staging, and production environments. - Monitor and optimize deployments in response to evolving business needs. - Create and maintain the documentation archive specific to each implementation. Qualifications - At least 5 years of hands-on experience in project management, preferably in the financial services industry. - Experience implementing customer service automation, preferably solutions incorporating AI and ideally agentic AI. - Working knowledge of the regulatory, security, and governance needs of financial institutions. - Strong ability to communicate clearly with technical and non-technical stakeholders from the trenches to the C-suite. - General knowledge of Java or Python sufficient for building, enhancing, and debugging proprietary tools. - Comfortable with solving problems in a complex and ambiguous context. - Willingness to “wear many hats” and “roll up your sleeves” as is common in a fast-paced, nimble company such as ours. - Bachelor’s degree in Computer Science, Engineering, or a related field. Requirements - Proficiency with AWS and Azure environments. - Capable of building production-ready scripts or code for data manipulation and API integration, either directly or using AI tools. - Experience with banking platforms such as Candescent, Q2, FIS, and Jack Henry. - Familiarity with voice systems and modern telephony. - Understanding of contact center architecture and operations. - Conversational Spanish fluency, ideally as a native speaker. Benefits - Base salary of $110,000 to $130,000, commensurate with experience. - Comprehensive benefits package. - Collaborative work environment within a small team focused on delivery projects. - Hands-on experience with leading AI technology. - Unfortunately, we are unable to provide visa sponsorship now or at any time in the future, and relocation assistance will not be provided.