Overview Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us. The American Heart Association has an excellent opportunity for a Data Processing Coordinator based out of our National Center office! This position can be home-based. This is a full time, benefits eligible, grant funded opportunity. Current funding will expire on 3/31/2029, with the possibility of extension. The Data Processing Coordinator will play a key part in maintaining accurate data and real-time reporting to support critical business operations. As a key contributor to the QORA Business Operations Team, you’ll help streamline processes, support strategic decision making, and enhance reporting accuracy. If you enjoy solving challenges through data, this is the perfect opportunity to make a meaningful impact! The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally. #TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X, and at heart.jobs. Responsibilities The Data Processing Coordinator is responsible for providing coordination and operational support for the Quality, Outcomes Research & Analytics (QORA) team. This role plays a key part in supporting data-driven reporting and analytics by managing data, validating reports, and ensuring accuracy and integrity department-wide. The coordinator will support the creation of reports and assist in delivering real-time insights to key stakeholders, ensuring timely and accurate distribution of analyses to aid decision-making and drive operation improvements. Additionally, this role is responsible for maintaining information to meet data compliance requirements, ensuring accurate entry into CRM databases, and supporting other internal reporting needs. The coordinator will ensure that data and documentation are accurate and meet organizational expectations, conducting data audits as needed. They will also maintain structured workflows for data processing, oversee timely updates to key business processes, and manage routine data archival in SharePoint and the Resource Repository. Providing excellent customer service, the Data Processing Coordinator will respond to requests from coworkers and collaborators, ensuring a high level of support and efficiency in data-related processes. What we are looking for: - Strong analytical skills with a keen eye for detail. - Ability to thrive in a fast-paced, evolving environment and comfortable with technology. - A problem-solver who enjoys optimizing process and driving impact though data. Essential Job Duties - Coordinate and monitor project timelines while effectively communicating project needs and related information as required. - Communicate with collaborators to organize and manage assigned projects. - Assists with operational efforts which may include validating and auditing data, distribution of reports or communication with internal collaborators. - Use vendor and/or Association systems efficiently and competently to complete duties/projects. - Evaluates and maintains information and accurate data for compliance requirements or internal reporting needs. Collaborates with internal and external customers to ensure documentation is accurate and meets expectations. - Provides coworkers, volunteers, and vendors with excellent customer service responding to requests in a timely manner and adhering to deadlines as appropriate. Qualifications - High School Diploma or equivalent - Three (3) years of experience in project coordination, data management, or a related field. - Proficiency in Microsoft 365, with a strong emphasis on advanced Excel skills, including pivot tables, formulas (e.g., VLOOKUP, IF statements), conditional formatting, and data-cleaning functions such as removing duplicates. - Experience in report preparation, proofreading, and data validation with high attention to detail. - Strong written and verbal communication skills, with the ability to prepare concise and professional reports and presentations in English.Ability to work collaboratively in a team environment and interact effectively with colleagues and collaborators across various internal groups. - Ability to travel up to 10% local and overnight stay Preferred Qualifications - Some college or BA in Business, Marketing, Information Systems or related area. - Experience with CRM systems (e.g., Salesforce, HubSpot, Microsoft Dynamics) for managing customer data and tracking business activity. - Experience with data automation tools (e.g., Power Automate, Smartsheet automation) - Experience working with Business Intelligence (BI) tools such as Power BI, Tableau, or similar platforms for data visualization, reporting, and dashboard creation.) Compensation & Benefits The expected pay range will be $50,000 to $55,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range. The American Heart Association invests in its people. Here are the main components of total rewards package. Visit Rewards & Benefits to see more details. - Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed. - Performance and Recognition – You are rewarded for achieving success through annual salary planning and incentive programs; eligibility for an incentive program is based on the type of position. (option 2) this position is incentive eligible based on achieving certain targets. - Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation. - Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. Heart U is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule. - Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year. - Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization. The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the Association will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are. At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.This position not a match with your skills? Click here to see other opportunities. In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment. EOE/Protected Veterans/Persons with Disabilities #AHAIND3, #LI-Remote

• Work with our data engineering team to build and maintain data pipelines that ingest data from source systems such as EMRs, Clinical Trial Management Systems (CTMS), infusion software, pharmacy software, etc. • Support the build out and maintenance of the company’s Snowflake data warehouse. • Manage transformations and data models to support analytics and reporting needs. • Troubleshoot and resolve data pipeline issues and ensure data accuracy and reliability. • Develop and maintain dashboards and reports using BI tools (Sigma) • Work with stakeholders across operations, finance, clinical, and revenue cycle to understand reporting needs and deliver actionable insights. • Support development of standardized reporting for practice performance, patient access, clinical operations, and financial performance. • Define and build out key metrics for the company based on priority initiatives • Leverage modern AI features (e.g. Cortex Agents) to unlock self service capabilities within data stack • Help implement data governance practices including data documentation, data definitions, and data quality monitoring. • Support initiatives to standardize key datasets across the organization. • Assist with maintaining data lineage and data dictionaries.

• Collaborate with Material Planners, Operations Leaders and Data Scientists to provide business inputs on critical demand planning, supply and inventory planning analysis • Support decision-making by generating reports, identifying data trends, and conducting key driver analyses, while demonstrating AI technologies • Collaborate with partners to define requirements, developing strategic business cases, modeling processes, identifying operational improvements, and crafting data visualizations for informed decision-making • Provide business intelligence through generation of sophisticated reports and data analyses from multiple multi-functional sources to substantiate business decisions and recommendations • Identify trends & patterns in datasets, locate points of influence, and communicate synthesized data results • Conduct deep analysis of various attributes (e.g., product, technology, sentiment, segment, business entity, customer) to determine key drivers • Identify operational improvements based on key drivers • Work alongside technology teams to explore and implement AI-driven solutions that align with business objectives • Assist business functions with data analysis for business/value case development for key critical initiatives

• Partners to maintain and/or develop innovative methods to meet client information needs using design principles for creating meaningful displays of quantitative and qualitative data to facilitate effective business decision-making. • Follow consistent practices to ensure data integrity and deal with imperfections in data. • Effectively process structured data; proficiently integrate data sets from various sources; draw conclusions from data. • Collaborate with business stakeholders as needed to ensure solid data understanding and proper data transformation; work cross-functionally with development and engineering teams. • Analyze large amounts of information to discover trends and patterns; confidently draw conclusions from data and gain actionable insights from data. • Uses strong analytic skills working with various data and reports, generates analysis, draws conclusions, discovers insights and makes recommendations in line with the scope of work. • Creates descriptive reports that monitor metrics and outcomes. • Utilizes data proactively to uncover opportunities for improvement (including advanced techniques such as forecasting, optimization and data mining when appropriate) • Identify data requirements and address unforeseen data complexities to mitigate the impact on outcome and associated decisions. • Choose appropriate data visualization tools and adhere to corporate standards for performance metrics, data collection, data integrity, query design, and reporting format; appropriate analytic methods used in the analysis. • Use of SQL/Snowflake/Databricks database to store, manipulate and query data for reporting to internal / external clients. • Monitors data & automated reports to assure quality & accuracy in reporting • Acts as contact for internal and external clients to provide education surrounding BSMH data and document adhoc analysis requests. • Communicates customer data & intel to leadership; supporting operational efficiency and effectiveness • Works with BSMH leaders to develop tools to maintain quality, productivity and identify opportunities for improvement. May assist in the development of the database.