This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is remote full-time. Open to residents living in Mississippi only. The purpose of the Provider Support Assistant position is to enhance the efficiency and effectiveness of healthcare professionals by providing comprehensive administrative and patient support services using advanced virtual technologies. This role aims to streamline healthcare workflows, improve patient experiences, and contribute to the overall quality of care by delivering timely and accurate information, scheduling, and assistance, while maintaining the highest standards of confidentiality and professionalism in a virtual environment. Roles and Responsibilities - Act as the liaison between providers and patients to support the patients' ongoing care. - Providing pathology and laboratory results. - Completing medical records requests. - Processing prescription refill requests. - Processing medication prior authorization requests. - Other duties as assigned and subject to change as requirements evolve. Qualifications - High school diploma or equivalent - healthcare specific training preferred, but not required. - Friendly, polite, and professional. - Strong communication skills, both written and verbal. - Empathy and a caring attitude towards patients. - Self-motivated, detail-oriented, and able to work independently. - Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations. - Reliable high-speed internet connection and a quiet, private workspace. Requirements - This position is remote, and the candidate must live in Mississippi. - Derick Dermatology will provide you with the appropriate equipment for your work from home environment, such as: secure laptop, monitor(s), headset, and webcam. Equipment issued varies based off job function. - Training is 2 weeks; the training schedule may differ from the schedule hired for. - Must have a dedicated workspace within your home. - Must pass an internet speed test. - Wired internet connection (no Wi-Fi). Benefits - Weekly Pay - Paid Training - Opportunities for Advancement - Employee Assistance Program (EAP) - Employee Discount on Cosmetic Services and Products Company Description Derick Dermatology (DD) is an internationally recognized and award-winning medical practice. Founded in 2006, our world-class providers offer medical, surgical, and cosmetic dermatology care in state-of-the-art facilities. Join the DD Family to protect, improve, and save the lives of patients in our communities. We pride ourselves on providing the highest quality care and outstanding patient experience. Core Values - Servant's Heart: Find joy in serving others, ensuring our patients receive the best possible care. - Own It: Take full accountability for the care provided and actively contribute to the betterment of our practice. - Showtime: Bring enthusiasm, professionalism, and energy to every patient encounter and interaction with colleagues. - DD Family: Foster a supportive and collaborative atmosphere, working as a cohesive team to achieve our common goal of exceptional patient care.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking motivated and detail-oriented Remote Vacation Planners to join our growing team. This position involves assisting clients with planning and booking vacations, cruises, theme park visits, and all-inclusive resort stays. The ideal candidate will be passionate about travel, skilled in customer service, and eager to help clients create unforgettable experiences. - Consult with clients to understand their travel preferences, needs, and budget. - Research and recommend tailored vacation packages, including accommodations, transportation, activities, and dining options. - Accurately manage reservations, changes, and cancellations. - Provide expert guidance on destinations, travel requirements, and exclusive offers. - Deliver excellent customer service before, during, and after travel. - Stay informed about industry trends, promotions, and vendor policies. Qualifications - Strong customer service and communication skills. - High attention to detail and organizational ability. - Ability to work independently in a remote environment. - Proficiency with digital tools and online booking platforms (training provided). - Prior experience in sales, hospitality, or travel is a plus but not required. Benefits - Comprehensive training and ongoing professional development. - Access to industry tools, supplier networks, and booking platforms. - Opportunities for bonuses, incentives, and exclusive travel perks. - Supportive team environment with mentorship and growth opportunities. - Flexible remote work schedule. Company Description

Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: Optro is top-rated on G2.com and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting We are seeking a Senior AI & Automation Engineer to drive efficiency and intelligent workflow transformation across our Post-Sales organization (Customer Success, Renewals, Professional Services, Support, and Customer Education). This role will identify automation opportunities, design AI-enabled workflows, partner with frontline teams to eliminate manual work, and pilot third-party AI and automated workflow solutions. You will serve as the bridge between business teams, enterprise systems, and emerging AI capabilities while ensuring automation drives measurable improvements in retention, productivity, and customer experience. This is a high-impact role focused on scaling the organization. Key Responsibilities - Identify and prioritize automation opportunities across CS, Renewals, Professional Services, Support, and Customer Education - Build and scale automations that support post-sale segments with limited or no account ownership, in addition to high-touch programs. - Design AI-powered workflows using tools such as Workato, automation platforms, LLM-based tools, REST APIs and internal systems - Develop standardized automation playbooks to scale repeatable solutions - Research, identify, evaluate, and recommend third-party automation and AI tools aligned to business needs - Configure and deploy automation workflows within existing systems (Salesforce, Gainsight, Zendesk, Rocketlane, etc.) - Develop documentation, enablement materials, and change management strategies to drive adoption - Build a library of “AI use cases” and reusable prompts / GEMs - Track automation ROI, including time saved, cost avoided, and efficiency gains - Ensure responsible and compliant use of AI, working with Security, Legal, and IT to address data governance, access controls, and risk management. Attributes for a Successful Candidate - Bachelor’s degree in Computer Science, Engineering, or related field - 5+ years of experience in business operations, automation, AI implementation, or systems optimization within a SaaS environment - Hands-on experience with workflow automation tools (Workato, Zapier, Make, etc.) - Strong working knowledge working with AI tools and LLM applications (ChatGPT, Gemini, enterprise AI platforms) and other generative AI - Comfort with scripting and APIs (Python or similar), SQL basics, and working with JSON/webhooks - Strong systems thinking mindset with ability to map end-to-end workflows - Experience partnering cross-functionally with business, IT, Security, and Data teams - Proven ability to lead pilot programs and evaluate vendor solutions - Strong communication skills and ability to influence without authority - Experience supporting Customer Success, Renewals, Support, or Professional Services teams within a SaaS business environment - Exposure to CRM systems (Salesforce), CS platforms (Gainsight), support tools (Zendesk), and data warehouses (Snowflake) - Experience quantifying ROI for automation and AI initiatives Our Company Values - Customer obsession: It starts and ends here. Consistently ask yourself how what you’re doing creates value for our customers. It’s a mindset. - Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. - Drive innovation: Create the future. Continuously improve what exists and invent what’s next. - Win, together: One team. No silos, no egos. Drive to be the best and support each other’s success. - Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks* - Launch a career at one of the fastest-growing SaaS companies in North America! - Live your best life (LYBL)! $200/mo for anything that enhances your life - Comprehensive employee health coverage (all locations) - 401K with match (US) or pension with match (UK) - Competitive compensation & bonus program - Flexible Vacation (US exempt & CA) or 25 days (UK) - Time off for your birthday & volunteering - Employee resource groups - Opportunities for team and company-wide get-togethers! *perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. #LI-Remote

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Client Support Representative I plays a critical role in delivering high-quality service to members by resolving inquiries with empathy, accuracy, and efficiency. This entry-level position is ideal for individuals passionate about helping others and interested in building foundational skills in client support within the healthcare, insurance, or benefits space. Key Responsibilities Member-Level Support - Respond to member inquiries via phone, email, or chat with professionalism and empathy. - Resolve member level issues related to pharmacy benefits, claims, eligibility, and other service needs. - Escalate complex cases to senior support staff as needed. - Document all member interactions accurately to ensure compliance and service quality. - Identify recurring issues and share feedback with leadership for process improvement. Collaboration & Communication - Work closely with Client Support Supervisors and Account Managers to ensure seamless service delivery. - Participate in team huddles and training sessions to stay informed on product updates and policy changes. - Maintain a positive and solutions-oriented approach in all member interactions. - Review general team processes for accuracy and recommend updates to leadership. Professional Development - Engage in ongoing training to build skills in customer service, systems navigation, and healthcare knowledge. - Seek mentorship and feedback to grow into more advanced support or account-facing roles. Required Qualifications - 1–2 years of experience in customer service, healthcare, insurance, or benefits. - Strong verbal and written communication skills. - Ability to manage member issues with empathy and attention to detail. - Must reside in the MST or PST time zones. Preferred Qualifications - Associate’s degree in Business, Healthcare Administration, or related field. - Familiarity with CRM platforms, call center tools, or SOP documentation. Interest in career growth within client support or account management. Education - Verifiable High School Diploma or GED Required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.