Description COMPANY OVERVIEW Zing Health is a tech-enabled insurance company making Medicare Advantage the best it can be for those 65-and-over. Zing Health has a community-based approach that recognizes the importance of the social determinants of health in keeping individuals and communities healthy. Zing Health aims to return the physician and the member to the center of the health care equation. Members receive individualized assistance to make their transition to Zing Health as easy as possible. Zing Health offers members the ability to personalize their plans, access to facilities designed to help them better meet their healthcare needs, and a dedicated care team. For more information on Zing Health, visit www.myzinghealth.com. SUMMARY DESCRIPTION: Reporting to the Director of Enrollment, the Manager, Eligibility & Enrollment is responsible for supporting and optimizing Zing Health’s core eligibility and enrollment functions. This individual will oversee specific operational workflows and vendor relationships to ensure accurate and timely processing of transactions in compliance with CMS regulations. Responsible for overseeing all aspects of enrollment and eligibility including member enrollment, disenrollment, reconciliation, and compliance processes. This role ensures accurate and timely processing of member data in accordance with Centers for Medicare & Medicaid Services (CMS) regulations and internal policies. The Manager, Eligibility & Enrollment leads a team of enrollment specialists and works cross-functionally with compliance, IT, member services, sales, and external vendors to ensure operational excellence and regulatory adherence. A key focus of this role is leveraging data and cross-functional collaboration to drive continuous improvement, resolve discrepancies, and enhance the member onboarding experience. The ideal candidate will bring strong analytical expertise, operational savvy, people leadership skills, and a proactive, solutions-oriented mindset. ESSENTIAL FUNCTIONS: - Oversee assigned operational workflows within eligibility and enrollment, ensuring accuracy, compliance, and alignment with CMS requirements. - Manage and develop a small team responsible for execution of day-to-day enrollment and eligibility tasks, fostering a culture of accountability, growth, and continuous improvement. - Analyze enrollment and eligibility data to identify trends, root causes, and performance gaps; translate insights into actionable solutions. - Design and lead cross-functional projects to enhance operational performance and member experience. - Maintain and enhance internal tracking, reconciliation, and audit-readiness protocols. - Monitor vendor performance against SLAs and ensure timely resolution of escalated issues. - Develop and deliver high-quality reports and dashboards for internal stakeholders and senior leadership. - Stay abreast of CMS guidance and evolving regulatory requirements, ensuring that internal procedures remain compliant. - Manage end to end eligibility, enrollment and disenrollment processes. - Partner with end users and business owners to thoughtfully design and deliver AI/automation solutions, translating workflow needs into clear business requirements (scope, rules, dependencies, SMEs/UAT resources), and leading solutions through build, testing/validation, and production rollout. Requirements MINIMUM QUALIFICATIONS: - Bachelor’s degree or equivalent experience - 3+ years of Medicare Advantage experience - Demonstrated leadership experience, including managing people or operational teams - Strong analytical skills with proficiency in Excel, SQL, or BI tools - Experience collaborating cross-functionally in fast-paced, complex environments - Background in management consulting or healthcare advisory preferred, particularly with exposure to process optimization, operational design, or strategy implementation - Strong understanding of Medicare Advantage regulatory requirements, enrollment/eligibility platforms, and reconciliation tools? PREFERRED QUALIFICATIONS: - Strong project management skills with a track record of leading initiatives across departments - Proven ability to synthesize complex data into clear insights and practical improvements - Experience with vendor management and performance monitoring - Excellent communication, interpersonal, and organizational skills Member-centric Impact Statement: Enrollment: Supports satisfaction by ensuring a seamless, error-free onboarding and eligibility experience. Improves retention by preventing coverage disruptions and billing inaccuracies. Enhances productivity by maintaining accurate CMS transactions and minimizing retroactive corrections and member confusion. C-SNP Verification: Verifies eligibility of members enrolled in C-SNPs. Protects C-SNP members from involuntary disenrollment and helps to ensure continuity of care by ensuring required chronic condition verification is completed within CMS’s 60 day verification window. Zing Health offers the following benefits: - A competitive salary based on the market - Medical, Dental, and Vision - Employer-Paid Life Insurance - Paid Maternal Leave - Paid Paternal Leave - 401(K) match up to 4% - Paid-Time-Off - Employee Assistance Programs - Several supplemental benefits are available, including, but not limited to, Spouse Insurance, Pet Insurance, Critical Illness coverage, ID Protection, etc. Zing Health is committed to being an Equal Opportunity Employer. This means the company ensures all employment decisions, including hiring, promotion, compensation, and benefits, are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected characteristic. Zing Health strives to create a diverse, inclusive, and respectful workplace, providing equal access and opportunities for all employees and applicants. The organization actively promotes a culture of fairness and non-discrimination, supporting the personal and professional growth of every team member.

About Children’s Minnesota Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary (Remote to MN/WI residents only) The ERP & Enterprise Applications Manager is responsible for the strategic planning, implementation, optimization, and ongoing support of the organization's Enterprise Resource Planning (ERP) system(s) and other Enterprise applications. This role serves as the primary liaison between business stakeholders, IT teams, and external vendors to ensure the application(s) effectively supports business processes, data integrity, and organizational goals. Education: *Bachelor's degree in a related area. Equivalent experience in a related area may substitute degree. Required Experience: *5+ years experience working in a functional, systems or ERP support role *5 years Management/supervisory experience leading an applications team *Experience leading ERP or systems-related projects *Experience coordinating work with external ERP consultants or IT service providers Preferred Experience: *ERP experience within a Healthcare environment Knowledge/Skills/Abilities: *Experience with the enterprise software applications. *Demonstrated ability to manage a team and prioritize multiple assignments, tasks and projects and consistently meet deadlines. *Demonstrated ability to organize and coordinate work schedules and projects. *Ability to effectively lead through changing priorities. *Ability to take responsibility and accountability. *Interpersonal skills necessary to communicate effectively and build productive relationships with clinicians, operational leaders, IT partners, vendors, and other organizational stakeholders. *Strong written and verbal and presentation skills to effectively converse with individuals of different levels of business and technical knowledge. *Strong analytical and problem-solving skills. *Ability to demonstrate user needs against current system capabilities and propose valid solutions. Aptitude for learning new software tools and products. *Demonstrated effectiveness in leadership, management, planning, estimating, and organizational skills. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

About Children’s Minnesota Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary (Remote to MN/WI residents only) The ERP & Enterprise Applications Manager is responsible for the strategic planning, implementation, optimization, and ongoing support of the organization's Enterprise Resource Planning (ERP) system(s) and other Enterprise applications. This role serves as the primary liaison between business stakeholders, IT teams, and external vendors to ensure the application(s) effectively supports business processes, data integrity, and organizational goals. Education: *Bachelor's degree in a related area. Equivalent experience in a related area may substitute degree. Required Experience: *5+ years experience working in a functional, systems or ERP support role *5 years Management/supervisory experience leading an applications team *Experience leading ERP or systems-related projects *Experience coordinating work with external ERP consultants or IT service providers Preferred Experience: *ERP experience within a Healthcare environment Knowledge/Skills/Abilities: *Experience with the enterprise software applications. *Demonstrated ability to manage a team and prioritize multiple assignments, tasks and projects and consistently meet deadlines. *Demonstrated ability to organize and coordinate work schedules and projects. *Ability to effectively lead through changing priorities. *Ability to take responsibility and accountability. *Interpersonal skills necessary to communicate effectively and build productive relationships with clinicians, operational leaders, IT partners, vendors, and other organizational stakeholders. *Strong written and verbal and presentation skills to effectively converse with individuals of different levels of business and technical knowledge. *Strong analytical and problem-solving skills. *Ability to demonstrate user needs against current system capabilities and propose valid solutions. Aptitude for learning new software tools and products. *Demonstrated effectiveness in leadership, management, planning, estimating, and organizational skills. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

OVERVIEW A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation. The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too. We are innovators and leaders in diverse fields, from journalism and digital media to IT and development. Every day, our employees and member stations touch the lives of millions worldwide. Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success. We are committed to doing the right thing in our journalism and in every role at NPR. This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR. Intro To Position Joining a growing Development division, the Senior Manager of Prospect Development will lead the Prospect Development Team and serve as a strategic partner to the Individual and Institutional Giving teams. This leader will manage the development of high-level research briefings, drive portfolio optimization, and oversee pipeline development to ensure NPR’s fundraising efforts are data-informed and highly-targeted. Beyond prospect development, this individual will act as a key advisor for Salesforce architecture, recommending system enhancements and reports and dashboards necessary to visualize philanthropic impact. The ideal candidate will have extensive expertise in prospect development and a successful track record of aligning with cross-functional teams to drive philanthropic growth using a data-driven approach. Responsibilities - Supervises the Prospect Development team providing mentorship and supporting professional development. - Conducts high-level research to identify prospects, validate capacity ratings, and deliver comprehensive donor briefings. - Provides strategic oversight of prospect management policies, staff training and the adoption of Salesforce enhancements and processes. - Oversees wealth screening processes and assignment of new prospects. - Develops and maintains a robust prospect pipeline, monitoring movement through the fundraising cycle to support team strategies. - Facilitates regular portfolio reviews with fundraisers and leadership to review gift opportunities, monitor pipeline velocity, and refine conversion strategies. - Tracks performance metrics and pipeline progress for both individual fundraisers and collective giving teams. - Partners with fundraisers to build robust prospect pools, ensuring alignment with fundraising priorities. - Supports moves management by tracking prospect progression and ensuring fundraisers adhere to established engagement and tracking protocols. - Monitors and analyzes the prospect pipeline to illuminate strategic opportunities, flag potential risks, and provide the clarity needed for data-backed decision-making. - Leads database screenings to support analysis for prospect segmentation and maximize donor solicitation strategies - Partners with the Donor Operation Specialist to develop portfolio analytics and reporting that drive effective moves management. - Collaborates with the Senior Salesforce Administrator on Salesforce to identify and problem-solve issues, recommend enhancements for effective tracking and support training needs. - Maintains expertise in industry best practices through active engagement with professional associations and continuing education. The above duties and responsibilities are not an exhaustive list of required responsibilities, duties and skills. Other duties may be assigned, and this job description can be modified at any time. Minimum Qualifications - At least three years of experience in prospect development. - Comprehensive understanding of major gifts fundraising principles and practices. - A strategic thinker with a natural curiosity to continually improve results and experiment with new methods and ideas. - Excellent interpersonal, oral, and written communication skills. - A demonstrated ability to work alongside front-line gift officers in a unified, team-oriented approach to portfolio management. - Advanced proficiency in using a variety of research tools and relational databases. - Detail-oriented, with strong organizational, analytical, and time management skills. - Able to be tactful, discreet, diplomatic and can handle confidential information appropriately. - Possesses a strong mentorship mindset. - Cultivate and support an inclusive and equitable workplace culture. Preferred Qualifications - Supervisory experience. - Proficiency in Salesforce. - Experience working with DonorSearch, iWave and RelSci. Education Requirement - Bachelor's degree or equivalent in work experience Work Location - NPR Remote-Permitted: This is a remote-permitted role. This role is based out of our Washington, D.C. office, but the employee may choose to work on a remote basis from a location that NPR approves. You will have the option of working (a) remotely from a location of your choosing within the United States that is supported by NPR; (b) on-site at an NPR facility, based on the availability of desks and approval from NPR; or (c) a combination of both. Regardless of where you choose to work from, you may be expected to travel to other locations from time to time to perform the duties of your position. JOB TYPE - This is a full time, exempt position. Compensation Salary Range: The U.S. based anticipated salary range for this opportunity is $110,000-$122,000 plus benefits. The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Benefits: NPR offers access to comprehensive benefits for employees and dependents. Regular, full-time employees scheduled to work 30 hours or more per week are eligible to enroll in NPR’s benefits options. Benefits include access to health and wellness, paid time off, and financial well-being. Plan options include medical, dental, vision, life/ accidental death and dismemberment, long-term disability, short-term disability, and voluntary retirement savings to all eligible NPR employees. Does this sound like you? If so, we want to hear from you. #LI-Remote The range displayed reflects the minimum and maximum salaries NPR expects to provide for new hires for the position across all US locations. NPR Pay Range $110,000—$122,000 USD NPR is an Equal Opportunity Employer. NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public. Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law. If you are a person with a disability needing assistance with the application process, please reach out to employeerelations@npr.org. You may read NPR’s privacy policy to learn about how NPR may handle information you submit with any application. Want more NPR? Explore the stories behind the stories on our NPR Extra blog. Get social with NPR Extra on Facebook and Instagram. Find more career opportunities at NPR.org/careers.