• Lead the end-to-end design process: discovery, ideation, prototyping, user testing, and support during implementation; • Contribute to the evolution and consistency of the Design System, ensuring visual and interaction coherence across products; • Collaborate in developing personas, journeys, and opportunity mapping together with multidisciplinary teams; • Translate business strategy and research insights into well-founded design decisions; • Actively participate in product rituals (refinements, reviews, retrospectives), acting as a representative voice for the user; • Propose continuous improvements to the user experience based on data, feedback, and market trends.

• Understand investigator workflows and user needs within the Automated Investigation and Incident Response domain. The outcome will be user insights that guide product decisions and design direction. • Translate product requirements and user insights into clear user journeys, interaction flows, wireframes, and high-fidelity UI designs that guide product development. • Design intuitive experiences for complex investigative workflows, large datasets, and technical users. The result will be efficient and usable tools that help investigators work faster and more effectively. • Collaborate closely with product managers and engineers throughout the product lifecycle—including discovery, ideation, development, launch, and iteration. • Design end-to-end product experiences including navigation structures, interaction patterns, dashboards, data visualizations, and investigation workflows. • Conduct usability testing and gather feedback from internal teams and customers to validate design decisions and continuously improve the product experience. • Contribute to building and maintaining a consistent design system that ensures UI consistency and scalability across the product. • Improve product usability by continuously refining interactions, layout, visual hierarchy, and interface details. • Apply UI improvements directly within the product when appropriate using modern AI-assisted tools and development workflows, enabling faster iteration and reducing engineering bottlenecks for UI-level changes. • Support a culture of collaboration and learning within the product development team, contributing to the continuous improvement of product quality and design practices.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Product Designer to shape intuitive, elegant, and scalable experiences across our AI Simulation & Governance product portfolio. This role sits at the intersection of product strategy, systems thinking, and user experience. You will partner closely with Product Managers, Engineering, and cross-functional stakeholders to design high-impact solutions that drive measurable customer and business outcomes. You will help define product vision, elevate our design standards, and ensure that customer insight meaningfully informs every decision. We are looking for a designer who thrives in complexity, someone who can bring clarity to ambiguity and translate sophisticated workflows into cohesive, human-centered experiences. Key Responsibilities & Impact - Lead end-to-end design for key product initiatives within the AI Simulation & Governance portfolio, moving projects seamlessly from discovery through delivery. - Translate complex workflows into intuitive, scalable user experiences that simplify data-intensive interfaces for enterprise users. - Present design rationale and concepts clearly to stakeholders and leadership, ensuring alignment between design vision and business goals. - Conduct user research and usability testing to validate design hypotheses and ensure customer insights meaningfully inform every product decision. - Leverage data and user insights to iterate on existing features, driving a continuous improvement cycle for the Conversational Cloud. - Contribute to and evolve our design system to ensure consistency and scalability across the entire product ecosystem. - Partner with Product and Engineering on roadmap planning and prioritization, ensuring technical feasibility without compromising on the user experience. - Champion accessibility and usability, ensuring all designs meet high standards of inclusivity (WCAG) and industry best practices. Qualifications - 5+ years of professional experience in product design, specifically within SaaS or enterprise software environments. - A Bachelor’s degree in Design, HCI, or a related field, or equivalent practical experience (e.g., 8+ years of professional design experience). - A strong portfolio demonstrating advanced systems thinking and the ability to solve complex, data-heavy architectural problems. - Deep proficiency in Figma and other modern design and prototyping tools. - Demonstrable understanding of AI-driven products, specifically regarding how to design for non-deterministic outputs and complex data workflows. - Experience with user research methodologies, including synthesizing qualitative and quantitative findings into actionable product insights. - Comfort with ambiguity and the ability to thrive in a fast-moving, high-growth environment. - Strong communication skills, with the ability to articulate "the why" behind design choices to both technical and non-technical peers. - A proactive, results-oriented approach to problem-solving, taking full ownership of initiatives from concept to launch. Requirements - The hourly rate for this 6-month fixed-term role is $62.00 – $66.00 USD. Final compensation is based on a combination of factors, including specialized AI design experience, portfolio complexity, and geographic location. Benefits - As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. - LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. - We're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. - Recognized by Gartner as a leader in the Conversational AI space. Company Description We are committed to fostering an inclusive workplace and are proud to be an Equal Opportunity Employer (EOE). We believe that diverse perspectives drive innovation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by US Federal, State, or Local law.

Grow your career at Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report’s “Best Hospitals 2025-2026” rankings. When you join our team, you’ll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career. The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies. Why work here? Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the cultural and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for. What will you be doing in this role: The UX Designer is responsible for creating satisfying and compelling experiences for the users or the organization's digital products and services, often by drawing on results from user research and workflow analysis. The incumbent is responsible for researching and analyzing user needs and sentiment, the creation and testing of service design blueprints, and working with Product Managers and other Designers to turn insights into actual product features. The Senior UX designer will return to different stages in the process to keep on top of what their end users need and to continuously improve the product accordingly, even once it's been developed and launched. - Facilitates and/or drives the stages of the innovation design process. Helps to establish and evolve the product from concept to proof of concept for user testing. - Leads the UX research, design, and testing for new experiences and improvements of existing experiences. - Advocates for strategic design solutions, highlighting inputs influencing the decisions including business and user goals, demographic and usage data, and research findings. - Communicates the user experience at various stages of the design process with mental model maps, wireframes, flow diagrams, storyboards, personas, mockups, and/or high-fidelity prototypes. - Delivers work that’s not only user-friendly, aesthetically engaging, but which also produces results. - Assesses and optimizes the performance of new and existing features by actively participating/leading in user research and assessing performance metrics. - Mentors more junior designers/researchers and leads the design/research workstream within a project/program. - Confidently presents design concepts, articulates ideas, and facilitates brainstorming sessions with leaders, developers, and stakeholders. - Conducts independent research and competitive analysis on multiple aspects of products and experiences from a UX, product, and strategy perspectives. - Collects and analyzes user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing). - Works with Designers, Product Managers, Engineers, Business Operations Specialists, Digital Strategists, and other UXRs to prioritize research opportunities in a fast-paced, rapidly changing environment, while also incorporating complex technical and business requirements. - Designs and executes user research using qualitative and quantitative methods, including ethnographic studies, primary interviews, generative design research, usability studies, A/B testing. - Masters planning, conducting, and synthesizing ethnographic studies and primary interviews with user/customers and major stakeholders. *Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas*