This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As an Implementation Consultant, you’ll join a team responsible for guiding customers through their implementation journey with Routeware solutions. Initially, you’ll be focused on our Smart Cities software, where you will work with our customers’ waste management and street maintenance data, undertaking tasks such as: - Gathering and analyzing data - Building and validating models - Interacting with customers to ensure the best quality of service - Delivering operational routes with documentation This is a customer-facing role where you will be interacting with customers and presenting results on a regular basis. Long term you will be expected to cross-train with all our products in order to effectively implement our entire suite of offerings. Responsibilities - Consult with Clients on solutions to accommodate current and future business needs - Complete system configurations to meet business requirements - Interpret data, analyze results using statistical techniques, and provide ongoing reports - Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality - Acquire data from primary or secondary data sources and maintain databases/data systems - Identify, analyze, and interpret trends or patterns in complex data sets - Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct problems - Work with management to prioritize business and information needs - Locate and define new process improvement opportunities Qualifications - 3 years working experience as an Implementation Consultant or Business Data Analyst - Strong Microsoft Excel-based analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy - Exceptional problem-solving capabilities - Excellent interpersonal skills, with the ability to work both independently and with peers - Good verbal and written communication skills, including delivering effective presentations - Adept at queries, report writing, and presenting findings - BS in Mathematics, Economics, Computer Science, Information Management or Statistics Benefits - Comprehensive benefits (medical with HSA option, vision, dental, and life insurance) - Paid parental leave - Medical and Dependent FSA - 401K match - Unlimited PTO - Ten company holidays - 1 Volunteer day - Summer Fridays

About ampliFI Loyalty Solutions ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. At ampliFI, we’re always looking for exceptional individuals who share our relentless commitment to excellence and embody our core values of Integrity, Curiosity, and Advocacy. The Opportunity The Associate Implementations Manager is a member of the Client Services organization, which is comprised of the Sales, Client Delivery, Client Success and Development and Relationship Management teams. The Associate Implementation Manager is responsible for working with and assisting Implementation Managers in launching new clients Into our system and updating existing client’s programs. This individual’s role is comprised of multiple repetitive tasks to support launches. These tasks may be related to data entry, configuration in various programs, or require critical thinking and analysis of reports and troubleshooting. Responsible for coordinating and actively participating in meetings, communicating clearly, creating and managing associated task plans while providing a high level of internal and external customer service. How You Will Contribute - Provide basic project management services for assigned client projects - The position requires internal and external client engagement, acting as a subject-matter expert and escalation point for specific tasks and projects - Communicate progress, plans, and problems to team and client services leadership, understanding when and how to escalate issues - Work with cross-functional team to deliver on client needs - Accountable for client satisfaction and client retention - Proactive and regular outreach with the Client Delivery Project Management and Business Analyst teams - Obtain and share key insights with clients and internal teams - Collaborate with internal teams and resources to improve processes and eliminate errors. Skills & Qualities We’re Looking For - Strong critical and technical analysis skills - Organizational skills and strict adherence to detail - Effective written and verbal communication and documentation - Creative, flexible, and innovative collaborator and individual contributor - Planning and scheduling skills, ability to manage multiple priorities - Problem resolution and critical thinking - Independent worker, self-motivated Preferred Experience - Experience in Financial services, card payments and / or issuing, or rewards and loyalty card payments and / or issuing - Ability to represent technical delivery tasks to non-technical and\or business resources. - Familiarity with Jira and Confluence for project tracking and documentation - Experience with Salesforce or other CRM systems Required Education and Experience - Bachelor’s degree or equivalent in relevant work experience - Minimum 1 year project management, executive administration or equivalent business - Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs Work Environment This job operates in a work from home environment, unless located in the Chicago area. You must reside in one of the following states to be considered for this position: Location ampliFI’s corporate office is located in Naperville, IL. This role is available for remote work. In order to be considered for a remote role at ampliFI Loyalty Solutions, primary residence must be in one of the following states: AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, VA, WI. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. - Specific vision abilities required by this job include close vision requirements due to computer work. - Occasional light lifting is required. Travel Occasional out-of-area and overnight travel may be expected. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer​ - Competitive salary - Potential for bonus opportunity based on individual performance and company achievements - Medical, Dental, Vision Benefits - 401(k) and 401(k) Employer Match - Employer Funded Insurance, Short & Long Term Disability - Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care - Voluntary Café Plans including parking and transit - Flexible work hours in a hybrid environment. - Opportunities for professional development and growth. - Paid Time Off including holiday, vacation and personal time - Parental Leave - Employee Assistance Programs - Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $60,000 to $80,000. ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

About ampliFI Loyalty Solutions ampliFI provides fully outsourced, customized credit and debit card loyalty programs exclusively focused on banks and credit unions nationwide. For almost two decades, we have delivered compelling rewards programs, unique earn and burn opportunities and card-linked programs to leverage merchant funded offers. At ampliFI, we’re always looking for exceptional individuals who share our relentless commitment to excellence and embody our core values of Integrity, Curiosity, and Advocacy. The Opportunity The Implementations Manager is a member of the Client Services organization, which is comprised of the Sales, Client Delivery Client Success and Development and Relationship Management teams. The Implementations Manager is responsible for converting and implementing new clients onto the ampliFI Loyalty Solutions platform, managing implementation projects for existing clients, managing special projects, and leading configuration and launch tasks. This individual acts as a Client Delivery project manager, escalation point and technical collaborator for the entire organization to ensure all are receiving the necessary information to complete projects accurately and on time. Responsible for coordinating and actively participating in meetings, communicating clearly, creating and managing associated project plans while providing a high level of internal and external customer service. How You Will Contribute - Manage complex client implementations and projects - Act as a Subject-Matter Expert (SME) on products and services - Document and improve the department's project delivery standards - Proactive and regular outreach with the Client Delivery Implementations Managers and Implementations Analyst teams - Obtain and share key insights with clients and internal teams - Collaborate with internal teams and resources to improve processes, documentation, and eliminate errors. Skills & Qualities We’re Looking For - Reliable execution and articulation in documentation, presentation, and proactive outreach. - Application of project management methodologies to oversee and coordinate multiple projects simultaneously. - Ability to manage shifting priorities, juggle numerous demands, and apply effective planning and scheduling skills in a fast-paced environment. - Strong capacity for critical thinking to analyze project requirements, anticipate potential roadblocks, and develop effective solutions. - Ability and desire to become subject-matter expert for company's products and services. - Strict adherence to detail and strong organizational skills - Highly collaborative partner capable of engaging and coordinating effectively with diverse teams Required Education and Experience - Bachelor’s degree or equivalent in relevant work experience - Minimum 3 years project management, preferably within payments - Minimum 2 years leading or managing corporate initiatives - Minimum 1 year card processing, issuing and/or loyalty/rewards - Practical application of Excel, Word, PowerPoint, Outlook, Gmail, Google Sheets, Google Docs Preferred Experience - Experience in Financial services, card payments and / or issuing, or rewards and loyalty - Experience in Implementations and/or project management - Shown success in effectively driving and delivering projects - Familiarity with Jira and Confluence for project tracking and documentation - Experience with Salesforce or other CRM systems - Ability to represent technical delivery tasks to non-technical and\or business resources Work Environment This job operates in a work from home environment, unless located in the Chicago area. You must reside in one of the following states to be considered for this position: Location ampliFI’s corporate office is located in Naperville, IL. This role is available for remote work. In order to be considered for a remote role at ampliFI Loyalty Solutions, primary residence must be in one of the following states: AZ, CO, FL, GA, IL, IN, MA, MT, NE, NH, NJ, NY, OH, PA, SC, TN, TX, UT, VA, WI Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone. - Specific vision abilities required by this job include close vision requirements due to computer work. - Occasional light lifting is required. Travel Occasional out-of-area and overnight travel may be expected. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. What We Offer​ - Competitive salary - Potential for bonus opportunity based on individual performance and company achievements - Medical, Dental, Vision Benefits - 401(k) and 401(k) Employer Match - Employer Funded Insurance, Short & Long Term Disability - Voluntary Café plans for insurance including voluntary life , accident, hospital, and critical care - Voluntary Café Plans including parking and transit - Flexible work hours in a hybrid environment. - Opportunities for professional development and growth. - Paid Time Off including holiday, vacation and personal time - Parental Leave - Employee Assistance Programs - Snacks and a Gym onsite The compensation range listed below represents the potential salary for this role at the time of posting. However, the final salary may be higher or lower than the stated range, and this range may be adjusted in the future. An employee’s placement within the salary range will depend on various factors, including but not limited to: relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any applicable collective bargaining agreements, and the needs of the business or organization. The salary range for this role is $80,000 to $100,000. ampliFI Loyalty Solutions embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe the more inclusive we are the better our company will be.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The System Migration Analyst is responsible for providing remote installation and/or configuration support for installations, upgrades, and various other projects for all ScriptPro automation and software products deployed to our customer base. As a member of the Field Operations System Implementation (FOSI) team, this individual will collaborate with internal departments and onsite technicians to execute scheduled projects, conduct system testing, and troubleshoot issues. Success in this position requires strong technical skills, attention to detail, and the ability to work independently and collaboratively. Qualifications - Bachelor's degree or up to 3 years equivalent work experience in Business or Information Technology - Experience with deploying OVA files, VMs, and VMware environments - Computer proficiency in MS Windows Operating Systems - Experience with LAN2LAN, modem, EDI, SFTP, SQL and systems security - Analytically minded with superior attention to detail - Productive, organized, and able to complete work within a scheduled time frame - Able to complete assigned tasks and problem solve productively and efficiently within a team environment - Flexibility to adapt to changing schedules and/or processes based on business needs - Ability to prioritize and multi-task various projects in different stages of implementation - Independently motivated work habits - Strong verbal and written communication skills - Willingness to work flexible shifts, including nights and weekends Requirements - Follow remote installation/upgrade procedures for scheduled projects - Communicate and work with onsite ScriptPro or Customer Technicians and other internal resources to complete scheduled projects - Complete and/or assist onsite technicians (ScriptPro, Contract, or Customer) with system and component testing for custom and standard functionality prior to project completion - Assist onsite and/or internal resources with system troubleshooting, if necessary - Prepare for scheduled projects by reviewing installation/upgrade procedures and project timelines, attending scope meetings, and/or verifying system readiness prior to the project - Communicate project status, relevant or requested project information, and project completion notification to internal stakeholders - Maintain knowledge and readiness for upcoming projects, scheduled or unscheduled - Provide feedback to management regarding necessary procedure updates - Other assigned tasks or duties, as necessary Benefits - Medical, Dental, Vision, Short-Term Disability, Company Paid Life Insurance & Long-Term Disability, 24/7 on campus Gym, and Vitality Wellness Program that helps lower your premium costs - Paid Time Off (PTO), Parental Leave, nine (9) paid holidays, paid volunteer hours, Employee Assistance Program, company-sponsored events and team-building activities - 401(k) Retirement Plan with company match, financial investment services, employee discounts on products and services