• Drive the product strategy, defining a clear product vision. • Ensure the successful delivery of high-value features to meet user needs and business goals. • Maintain a holistic view of the market, product lifecycle, and its strategic direction. • Act as the primary liaison between key stakeholders (customers, business leaders, and development teams). • Own and manage the product backlog, ensuring it is well-groomed and prioritized. • Work closely with the Scrum Master and development team to facilitate Scrum ceremonies. • Make key decisions on product features, functionality, design, and user experience. • Promote an environment of continuous improvement by actively seeking feedback.

Lead Specialist, Product Management Purpose of the Position The Product Manager, School IT Services is responsible for defining, delivering, and continuously improving technology services that support K–12 virtual and blended school operations. This role ensures school technology needs are clearly understood and translated into scalable, high‑quality products and services that improve staff efficiency, learning experiences, and overall school performance. The Product Manager serves as the strategic bridge between schools, engineering, operations, and customer success teams—prioritizing problems, shaping requirements, ensuring smooth delivery, and enabling adoption of IT service capabilities. Core Responsibilities Product Strategy & Vision - Develop and maintain a clear product vision and roadmap for School IT Services aligned to organizational goals and school operational needs. - Analyze school feedback, operational data, regulatory requirements, and market trends to identify opportunities for new services or enhancements. Discovery & Requirements - Lead structured discovery with school leaders, administrators, teachers, and internal partners to understand challenges and technology gaps. - Translate user needs into clear, actionable product requirements, user stories, acceptance criteria, and service definitions. - Partner with cross‑functional teams on solution design, ensuring services meet accessibility, security, and performance standards. Delivery & Execution - Work closely with engineering, IT operations, security, and service delivery teams to plan, build, and launch new capabilities. - Prioritize backlog items using data‑driven decision‑making, balancing school impact, effort, and strategic alignment. Stakeholder Communication & Change Management - Communicate roadmap, release plans, and feature updates to school partners and internal stakeholders. - Prepare and deliver clear, value‑focused communications to support service adoption, including training materials, walkthroughs, and updates for school leadership teams. - Ensure feedback loops are established with schools to drive continuous improvement. Service Performance & Continuous Improvement - Monitor key performance indicators (KPIs) related to service quality, reliability, and adoption. - Identify and implement improvements to processes, workflows, or support models. - Maintain documentation, service catalogs, and knowledge assets related to School IT Services. Qualifications Required - Bachelor’s degree in a related field or equivalent experience. - 3+ years of product management or IT services experience, preferably in K–12, EdTech, SaaS, or service‑oriented environments. - Strong understanding of school operations, educational technology ecosystems, or IT service management. - Demonstrated ability to gather requirements, build roadmaps, and lead cross‑functional delivery. - Excellent verbal and written communication skills; ability to translate complex concepts into clear, actionable insights. - Strong organizational skills, with the ability to manage competing priorities in a fast‑paced environment. Preferred - Experience working directly with virtual or blended schools. - Familiarity with education compliance, privacy, and security requirements (e.g., FERPA, COPPA). - Experience with service catalog development or operational process improvement. Why This Role Matters School IT Services is foundational to the success of virtual and blended learning environments. The Product Manager ensures that schools have reliable, intuitive, and scalable technology services—empowering educators and students while reducing operational friction. Compensation at Pearson is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific location. As required by the California, Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York State, New York City, Vermont, Washington State, and Washington DC laws, the pay range for this position is as follows: The minimum full-time salary range is between $150,000 - $170,000. This position is eligible to participate in an annual incentive program, and information on benefits offered is here. Applications will be accepted through March 15th. This window may be extended depending on business needs.

• Define and own the strategy and roadmap for product-led, self-serve growth across key lifecycle stages, including trials, purchase, expansion, and renewals. • Research customer needs, business goals, market dynamics, and product usage data to identify high-impact opportunities and prioritize investments. • Own delivery end-to-end, from discovery and definition through launch, iteration, and measurement. • Partner deeply with cross-functional teams across Engineering, Design, Sales, Marketing, Finance, Business Technology, and other GTM teams to align on goals, requirements, and execution. • Work closely with engineering and design to build intuitive, scalable self-serve experiences that reduce friction and accelerate time-to-value. • Integrate experimentation into the product development process, developing and running A/B tests and other experiments to improve conversion, adoption, retention, and revenue. • Define and track success metrics for self-serve and product-led growth initiatives, using data to evaluate impact and guide trade-offs. • Contribute to the evolution of Growth Product Management at Samsara, sharing best practices and helping scale effective growth processes. • Champion and model Samsara’s cultural principles — Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, and Win as a Team.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Expeditionary Product Owner is the vanguard of Nooks’ product expansion. You are the lead Product Manager (PM) for every instance where we "go to the customer." From scaling our Mobile SCIF fleet to executing high-stakes classified conferences and incubating nascent, "v1" business lines, you manage the products that don't fit into a permanent floor plan. You thrive in the "we don’t know what this is yet" phase, forming clarity from ambiguity and high-level opportunities into repeatable, elite, and secure operational realities. Key Responsibilities - Own the "Mobile" Vision: Lead the end-to-end strategy and execution for Mobile SCIFs, expeditionary kits, and classified event environments, ensuring they are as aesthetically compelling as they are operationally secure. - Incubate the Unknown: Act as the primary PM for nascent business lines. You will take "edge case" opportunities and build the playbooks, hardware specs, and service models required to turn them into core offerings. - Productize Expeditionary Services: Standardize the "Nooks Experience" for off-site environments. Ensure that whether a customer is in a permanent hub or a mobile unit at a remote site, the interface, branding, and security posture are world-class and consistent. - Cross-Functional Orchestration: Bridge the gap between Growth, Ops, Finance, and HR, and Digital Product to ensure our expeditionary products are integrated into the broader Nooks ecosystem. - Market Navigation & Pricing: Define pricing models and market segmentation for non-traditional space usage (e.g., short-term classified surge capacity, mobile deployments, and high-security event hosting). - Rigorous Product Discipline: Apply classic PM frameworks—roadmapping, ruthless prioritization, and KPI tracking—to the messy world of physical deployments and logistical constraints. - Executive Translation: Serve as the internal champion for the Expeditionary arm, articulating the return on investment, strategic trade-offs, and mission impact of our mobile and nascent products to executive leadership. Qualifications - The "Zero-to-One" Mindset: Proven track record of taking ambiguous concepts and building them into functional, revenue-generating products or operations. - Complex Lifecycle Management: Extensive experience managing high-stakes projects with moving physical parts (e.g., hardware, logistics, or specialized construction). - Operational Grit: You are as comfortable in a boardroom presenting a 3-year roadmap as you are on-site troubleshooting a deployment; bonus points given for prior startup or early-stage company experience. - Cross-Functional Leadership: Ability to lead and influence teams of designers, engineers, and operators without direct authority, fostering a culture of extreme ownership. - Strategic Agility: Proven excellence in Product Management or a related strategic field (e.g., technical project management). - Financial Acumen: Strong command of unit economics and capital allocation; adept at balancing the financial rigor of hardware/logistics lifecycles with the bottom-line impact of long-term product roadmaps. Requirements - You must be eligible to work in the U.S. and have the ability to obtain and maintain clearance eligibility. Salary Range Salary Range: $165,000 - $189,000 USD