• Support the end-to-end management of identified issues for the Commercial Issues Management team • Manage mid-size projects or significant segments of very large projects with limited supervision • Prepare management reports to summarize the status of projects and work activities • Initiate project evaluation effectiveness post-implementation • Coach employees to ensure activities are undertaken and completed • Provide leadership and guidance to project related staff and/or business lines • Ensure compliance to policies and procedures • Manage all communications to key stakeholders

At CloudFactory, we are a mission-driven team passionate about unlocking the potential of AI to transform the world. By combining advanced technology with a global network of talented people, we make unusable data usable, driving real-world impact at scale.  More than just a workplace, we’re a global community founded on strong relationships and the belief that meaningful work transforms lives. Our commitment to earning, learning, and serving fuels everything we do as we strive to connect one million people to meaningful work and build leaders worth following. Our Culture At CloudFactory, we believe in building a workplace where everyone feels empowered, valued, and inspired to bring their authentic selves to work. We are: - Mission-Driven: We focus on creating economic and social impact. - People-Centric: We care deeply about our team’s growth, well-being, and sense of belonging. - Innovative: We embrace change and find better ways to do things together. - Globally Connected: We foster collaboration between diverse cultures and perspectives. If you’re passionate about innovation, collaboration, and making a real impact, we’d love to have you on board! Role Summary: As a Project Coordinator, you’ll support the launch and delivery of innovative solutions for globally recognized clients. You’ll help coordinate early-stage projects at the intersection of AI, data, and operational workflows, working with cross-functional teams to organize activities, support solution setup and testing, and ensure projects move smoothly from pilot stages into production. This role is ideal for someone who enjoys bringing structure to complex initiatives, working with data and technology, and collaborating across teams to solve real-world problems. What You Will Do: - Coordinate pilot and early-stage projects from concept through production launch - Track project timelines, deliverables, and action items to keep projects on schedule - Maintain project documentation, trackers, and operational workflows - Support solution setup, testing, and validation activities - Analyze project data and workflows to support implementation decisions - Coordinate communication across Product, Solutions, Delivery, and Operations teams - Prepare project updates, meeting notes, and status reports - Track risks or blockers and escalate issues when needed - Support quality checks and operational reviews - Document processes, lessons learned, and improvement opportunities

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking an organized and client-focused Remote Planning Coordinator to guide clients through personalized planning experiences from concept to completion. In this fully remote role, you'll research options, coordinate important details, and ensure every step of the process runs smoothly and professionally. This position is ideal for someone who enjoys working behind the scenes, communicating clearly, and keeping multiple moving parts aligned while delivering a high-quality client experience. - Partner with clients to understand their goals, preferences, and timelines - Research options and present thoughtful recommendations - Coordinate scheduling, confirmations, and key planning details - Maintain organized records and consistent communication - Provide responsive, professional support throughout the entire process Qualifications - Strong written and verbal communication skills - Excellent organization and attention to detail - Comfortable working independently in a structured remote environment - Customer-service mindset (experience preferred, not required) - Tech-comfortable and adaptable to online systems - Must be a citizen of the US, UK, Mexico, Australia, or Spain Benefits - 100% remote flexibility - Structured training and ongoing mentorship - Clear systems and tools provided - Long-term growth potential within a supportive team

• Assist Project teams with planning, scoping, requirements gathering and validation with client. • Own localization project management activities on designated accounts. • Identifying relevant clients and internal stakeholders to plan and resource projects appropriately in terms of quality, cost, and schedule requirements. • Liaising with the internal and external team to successful coordinate the delivery of client projects. • Creating schedule and monitoring timeliness of delivery. • Assisting with the management of the budget and controlling project costs. • Establishing and nurturing relationships surrounding your assigned team. • Planning project activities and ensuring resolution to any problems that may arise (corrective and preventive action). • Actively seeking ways to optimize delivery, quality and profitability. • Reporting, both in written and verbal form, to internal and external stakeholders regarding Project scope, financials, progress and status, formally and on an ad-hoc basis as required. • Ensuring finance systems are kept up to date and accurate. • Process documentation and knowledge management.