The Department of Information Technology Services at West Virginia University is currently accepting applications for a remote Workday Financials Lead. About the Opportunity The Workday Financials Lead provides functional leadership for the design, implementation, and stabilization of Workday Financial Management as part of an integrated enterprise ecosystem that includes Workday HCM, Payroll, Adaptive Planning, the Huron Research Suite, external State financial systems, and a planned subsequent implementation of Workday Student. This role is responsible for ensuring that Workday Financials functions as the institution’s financial system of record while supporting complex sponsored research administration, state reporting and compliance requirements, and future student-related financial integration. The Workday Financials Lead plays a critical role in defining integration patterns, data ownership, and governance across systems while maintaining auditability, scalability, and long-term sustainability. This role operates in a multi-system environment and requires comfort designing and governing financial processes across Workday, research administration platforms, and external state systems, with an emphasis on long-term scalability and future implementation phases. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: - 37.5-hour work week - 13 paid holidays (staff holiday calendar) - 24 annual leave (vacation) days per year or more based on years of service (employee leave) - 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) - WVU offers a range of health insurance and other benefits - 401(a) retirement savings with 6%25 employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s. - Wellness programs What You'll Do Workday Financials Functional Leadership - Lead the end-to-end functional design and configuration of Workday Financial Management, including: - General Ledger and Foundation Data Model (FDM) - Accounts Payable - Accounts Receivable - Asset Management - Expenses - Procurement and Supplier Accounts - Banking, Cash, and Settlement - Grants-adjacent financial processes (in coordination with Research Administration) - Define and enforce financial business processes that balance institutional consistency with unit-level operational needs. - Ensure financial design supports R1-specific complexity such as restricted funds, sponsored awards, cost sharing, auxiliaries, capital projects, and multi-entity reporting. Cross-Module and Cross-Functional Integration - Serve as the primary Finance counterpart to HCM, Payroll, Adaptive Planning, Student, and Research Administration leads. - Ensure alignment between financial and HCM data structures (e.g., cost centers, positions, workers, supervisory organizations). - Partner with Adaptive Planning leads to ensure accurate financial modeling, budgeting, forecasting, and reporting. - Collaborate with integration and data teams to ensure accurate, timely, and secure data flows between Workday and downstream/upstream systems (e.g., banks, research systems, student systems, reporting platforms). - Act as Finance lead for enterprise integration design, partnering closely with: - Workday Integrations and Security teams - Research Administration systems teams (Huron Research Suite) - State system technical and functional counterparts - Participate in defining enterprise data governance, master data ownership, and reconciliation strategies across Workday, Huron, and state systems. - Ensure financial data supports institutional reporting, analytics, and audit needs across platforms. Research Administration & Huron Research Suite Integration - Serve as the primary Finance functional partner for integration with the Huron Research Suite, including alignment of: - Award, project, and fund structures - Cost sharing, effort-related financial data, and expenditures - Financial transactions and balances required for sponsored research reporting - Collaborate with Research Administration, Sponsored Programs, and IT to define clear system-of-record boundaries between Workday Financials and Huron. - Ensure financial configurations and business processes support federal and sponsor compliance requirements while minimizing manual reconciliation. State Financial System Integration - Lead financial design decisions that accommodate integration with the State financial system, including: - Chart of accounts and reporting alignment - Transaction interfaces, balances, and reconciliations - State-mandated controls, reporting cycles, and compliance requirement - Partner with central finance, compliance, and state oversight entities to ensure Workday Financials meets statutory and regulatory obligations. - Support testing and validation of state interfaces and reporting during implementation and post-go-live stabilization. Future Workday Student Readiness - Design Workday Financials with future Workday Student implementation in mind, ensuring: - Financial structures support student financials, billing, and receivables - Alignment with future student-related integrations and data flows - Avoidance of design decisions that would constrain or require rework during the Student implementation - Partner with Student, Finance, and IT stakeholders to document dependencies and assumptions for the future Student phase. Governance, Controls, and Compliance - Design financial controls, approval hierarchies, and audit-ready processes that meet internal policy and external regulatory requirements. - Partner with Internal Audit, Compliance, Sponsored Programs, and Treasury to ensure Workday Financials supports federal, state, and sponsor requirements. - Define security roles and segregation-of-duties controls in collaboration with Workday Security and IT teams. Implementation Execution - Act as the functional owner for Workday Financials during implementation, including: - Requirements validation - Configuration decisions - Data conversion strategy and validation - Testing strategy (unit, end-to-end, parallel, and UAT) - Cutover planning and go-live readiness - Serve as the primary liaison to the system integrator for Financials-related workstreams. - Identify and manage functional risks, issues, and dependencies. Change Management and Stakeholder Engagement - Partner with Organizational Change Management (OCM) team to support adoption across Finance and distributed business offices. - Translate technical and functional concepts into clear, actionable guidance for finance leaders, central offices, and departments. - Support training strategy, curriculum design, and end-user readiness. Post-Go-Live Readiness and Sustainability - Define the future-state Workday Financials support model, including tiered support, decision rights, and escalation paths. - Establish standards for configuration governance, enhancements, and Workday releases. - Mentor and develop internal Finance and systems staff to ensure long-term institutional ownership. - Bachelor’s degree in Finance, Accounting, Business Administration, Information Systems, or a related field. - A minimum of seven (7) years of progressive experience in financial systems, ERP implementations, or financial operations within a large, R1 higher education institution. - Hands-on experience leading or significantly contributing to a Workday Financial Management implementation. - Hands-on experience with Workday FDM design. - Deep understanding of core financial processes and controls. - Experience operating in a matrixed, highly governed environment with diverse stakeholders. - Any equivalent combination of related education and/or experience will be considered. - All qualifications must be met by the time of employment. Preferred Qualifications - Experience in higher education, research universities, or other complex, fund-accounting environments. - Experience with Workday Adaptive Planning. - Knowledge of sponsored research financial management and compliance. - Prior experience working with external system integrators. - Experience integrating Workday Financial Management with: - Research administration systems (e.g., Huron Research Suite, Cayuse, Kuali) - State or external governmental financial systems - Experience supporting or preparing for a phased Workday implementation strategy (e.g., Financials/HCM first, Student later). - Familiarity with R1 sponsored research compliance, fund accounting, and multi-system financial environments. - Workday Financial Management certification(s). - CPA, MBA, or similar advanced credential. Key Competencies - Enterprise-level financial systems thinking - Strong facilitation and decision-making skills - Ability to balance standardization with institutional nuance - Excellent written and verbal communication - Change leadership and stakeholder management - Analytical and problem-solving mindset

• Answering daily support calls and providing first-point resolution where possible • Managing and resolving Level 1 / Level 2 support tickets • Monitoring system alerts and responding accordingly • Escalating complex issues to senior engineers when required • Maintaining clear communication with customers throughout ticket lifecycles

Trail of Bits is a cybersecurity firm of ~100 people across 14+ countries, fully remote since our founding in 2012. We conduct security audits, build research tools, and set standards the industry adopts. Our clients include the largest tech companies, financial institutions, and government agencies. The Role Trail of Bits seeks an IT Operations Engineer to own and evolve our internal IT infrastructure, security compliance, and employee technology experience. Here's what makes this different from IT at most companies: our workforce is security researchers and engineers. They audit the cryptographic protocols that protect financial infrastructure, build open-source security tools used across the industry, and assess the security of systems trusted by millions of users. They have strong, specific opinions about how corporate IT should be configured -- and they're usually right. Your job is to listen to that expertise, implement it reliably, and build the automation and tooling that keeps our systems in a state that matches the standards we set for our clients. You'll take technical direction from people who deeply understand the threat landscape, and you'll exercise your own initiative to build, improve, and automate everything you touch. Our IT infrastructure has scaled with the company over 14 years, and like any growing organization, it needs someone who can assess what's in place, strengthen the foundations, and build from there. Your first priority will be understanding the environment end-to-end -- auditing what's deployed against what's documented, establishing operational discipline across our toolchain, and closing gaps. Once the foundation is solid, you'll build the automation and self-service tooling that takes our operations to the next level. This is a builder role with high accountability. You'll write production-quality code -- not just scripts that work, but tools that scale. You'll automate repetitive tasks, build self-service tooling, and promote consistent, seamless experiences for a fully remote and globally distributed team. You'll also be responsible for endpoint management, SaaS administration, security compliance, and cloud infrastructure. The ideal candidate possesses a "no task too small, no task too big" attitude, proactively owns and solves problems, and thrives working autonomously as the primary IT person for a deeply technical team. You should be comfortable balancing initiative -- you see the gap and close it -- with the discipline to take direction, document transparently, and never cut corners on process. This role is open to candidates authorized to work in the United States. What You'll Achieve Endpoint Device Management - Test, deploy, and maintain MDM solutions (Jamf Pro) and endpoint security tools (CrowdStrike Falcon, iVerify) - Our fleet is primarily macOS (~100 devices), with additional Windows and Linux endpoints driven by the diversity of our client and research work. Expert-level macOS management is the foundation; candidates with multi-OS experience will thrive given the breadth of our engagements. - Maintain strict parity between the configuration repository and what is deployed across the fleet. The repo is the source of truth -- drift between documented and deployed state is unacceptable. - Manage Apple Business Manager, device lifecycle (ordering, provisioning, recovery), and automated onboarding/offboarding workflows - Enforce macOS update policies and patch management across the fleet Identity & Access Management - Manage identity and access across the SaaS ecosystem including Google Workspace (with Context-Aware Access), 1Password, Microsoft Entra, GitHub, Slack, and other platforms - Set up and integrate new systems with SSO (SAML, OIDC, OAuth 2.0) - Enforce account lifecycle hygiene: provisioning on day one, prompt suspension on departure, regular audits of authorized devices and access - Maintain organizational systems for credential management -- vaults, naming conventions, cross-references Security & Compliance - Maintain SOC 2 compliance posture and manage compliance automation platforms (Vanta) - Respond to client security questionnaires and provide compliance documentation for engagements across government, defense, and enterprise sectors - Manage endpoint detection and response (CrowdStrike Falcon), network canaries (Thinkst), email security (Material Security), and mobile device verification (iVerify) - Proactively maintain security posture through vulnerability scanning, configuration audits, and patch management - Monitor for and respond to supply chain threats -- package manager attacks, extension supply chain risks, dependency vulnerabilities -- with real-time detection where possible - Write and maintain security policies, runbooks, and documentation Cloud Infrastructure - Manage and rationalize cloud infrastructure across GCP and other providers -- understand what's running, why, what it costs, and whether it should still exist - Maintain accurate inventory, eliminate waste, and enforce least-privilege access for service accounts and cloud IAM - Develop reporting to monitor fleet health, compliance state, and infrastructure costs Automation & Tooling - Automate repetitive tasks across the company through scripting and custom tooling - Build internal tools to improve employee self-service - Maintain and extend workflow automation and internal tooling infrastructure - Manage developer tooling governance: Claude API access, VS Code extension security, GitHub organization administration and Advanced Security - Evaluate and implement new technologies to improve operational efficiency -- with rigorous vetting. In an era of AI-generated and AI-adjacent tooling, we hold ourselves to a higher standard for what enters our environment. Every tool, integration, and dependency must be evaluated for security posture before adoption. Documentation & Transparency - Document every configuration, script, and policy change in GitHub and public Slack channels. Anyone in the organization should be able to understand what is running on their machine at any given time. - Work visibly. Planned changes announced in advance, coverage gaps flagged early, status always obvious. Leadership should never have to ask what's happening in IT. - Maintain the IT scripts and configuration repository as the single source of truth for what is deployed across the fleet. Technical Support & Availability - Provide technical support and guidance to employees in a remote-first environment via Slack - Provide coverage for critical issues outside standard business hours -- password resets, account lockouts, and urgent security events cannot always wait for Monday - Review code contributions to IT repositories and provide meaningful technical feedback - Identify security events and integrate alerting processes into Slack Why This Role Matters At most companies, IT security is a checkbox exercise. At Trail of Bits, our internal security posture is an extension of our reputation. Our employees audit critical infrastructure for the world's most targeted organizations -- they notice when their own company's systems fall short. Nation-state adversaries have real reasons to target a firm like ours. The IT Operations Engineer is the person who ensures that our internal systems are as resilient as the standards we set for our clients. When you do this well, 100 people across 14 countries work without friction, leadership never has to intervene in IT, and our own house is in order -- visibly, provably, and at all times. RequirementsExperience - Significant experience in IT Operations, DevOps, or Systems Administration -- we care more about what you can demonstrate than how many years you've been doing it - Strong background in endpoint management using MDM systems or open-source tools - Previous experience as the primary or solo IT person at a company - Experience inheriting and improving existing infrastructure -- not just greenfield builds Programming & Automation - Strong programming skills in Python and Bash - Comfortable writing production-quality scripts and tools that scale, not just code that works - Experience automating workflows and building internal tooling - Able to review others' code and provide constructive, technically grounded feedback Endpoint & Platform Expertise - Expert-level macOS administration experience with deep familiarity with MDM, system configuration, and endpoint management - Experience managing Windows and Linux devices Identity & Access Management - Experience with authentication and access control protocols including OAuth 2.0, SAML, FIDO/U2F, TOTP/HOTP, and other multi-factor authentication methods - Experience with Google Workspace administration, 1Password or similar credential management, and identity providers (Entra or similar) Cloud Infrastructure - Experience managing cloud infrastructure on AWS, Azure, or GCP - Demonstrated ability to audit, rationalize, and optimize cloud environments -- not just provision new resources Compliance & Security - SOC 2 compliance knowledge required - Experience responding to client security questionnaires and providing compliance documentation - Familiarity with NIST SP 800-171, NIST SP 800-53, CMMC, or FedRAMP is a plus - Experience with vulnerability scanning and patch management processes - Familiarity with zero-trust security architectures is a plus Communication & Organization - Excellent written communication skills -- you'll write documentation, runbooks, and security policies that others rely on - Strong organizational skills and ability to manage multiple priorities independently - Comfortable providing support and guidance to a remote, technical workforce - Systems thinker: you diagnose root causes, not just symptoms, and build processes that prevent recurrence Nice to Have - Background working at a cybersecurity or security-focused organization - Experience with infrastructure-as-code - Experience inheriting and stabilizing IT environments during periods of organizational growth or transition Benefits - Competitive salary commensurate with experience - Comprehensive health insurance - Equipment budget - Professional development - Flexible PTO

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Support mission-critical initiatives and enable the growth of our business as a Help Desk Technician III at GDIT. Here, you’ll become an integral part of how GDIT is able to ensure the safety and security of our nation. - Provides technical support and troubleshooting for network, desktop, and/or systems hardware, software, and mobile devices. - Password reset assistance, and supporting multiple customers within a 24/7/365 support environment. - Actively participates in daily stand-ups, knowledge-sharing sessions, and collaborative problem-solving. - Collaborates with senior technicians and other IT specialists when faced with complex or escalating issues. - Includes joint troubleshooting sessions, leveraging shared knowledge bases, and contributing to post-mortem analyses. - Identifies trends, develops permanent solutions, and documents best practices to minimize future disruptions. - Manages a queue of technical support requests, prioritizes impact-based issues, and documents resolutions thoroughly. - Regularly leverages expertise in Windows operating systems, Microsoft Office Suite, and standard network protocols. - Utilizes ticketing systems (e.g., ServiceNow, Jira) to manage requests and possibly uses remote desktop tools for direct user assistance. - Translates technical jargon into understandable language for users and collaborates effectively with the team. Qualifications - Education: High School Diploma plus 5+ years of related experience in a corporate environment; OR Associate's degree plus 3+ years of related experience in a corporate environment. - Required Experience: Experience in a technical support or help desk role in a corporate environment. - Required Technical Skills: Proficiency in Windows 10/11, Microsoft Office 365 administration and troubleshooting, Active Directory user and group management, basic networking concepts (TCP/IP, DNS), and experience with ticketing systems (e.g., ServiceNow). - Ability to work flexible hours, including evenings, weekends, and holidays, as part of a 24x7x365 support model. - Required Skills and Abilities: Excellent verbal and written communication skills, strong problem-solving and analytical abilities, a customer-centric approach, ability to work independently and as part of a team, and strong organizational skills with attention to detail. - Preferred Skills: Experience with virtual desktop infrastructure (VDI), mobile device management (MDM) solutions, ITIL framework knowledge, and certifications such as ServiceNow fundamentals, CompTIA A+, Network+, or Microsoft Certified Professional (MCP), Citrix, and Jira. Benefits - Comprehensive benefits and wellness packages. - 401K with company match. - Competitive pay and paid time off. - Full flex work weeks where possible. - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave. - Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees. - Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.