WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. Disqus and Zeta are leaders in digital audience engagement and monetization, powering vibrant communities and innovative advertising solutions for publishers worldwide. As a Publisher Account Manager, you’ll play a pivotal role in helping our partners maximize their impact and revenue through data-driven strategies and collaborative partnership. About the Role As a Publisher Account Manager, you will: - Serve as a trusted advisor to publishers, leveraging deep knowledge of digital media and programmatic advertising to drive results. - Build and nurture long-term relationships with publisher partners, ensuring their success on the Disqus and Zeta platforms. - Collaborate cross-functionally with business development, product, and analytics teams to deliver tailored solutions and optimize performance. - Analyze yield, identify growth opportunities, and provide actionable insights using advanced data tools. - Advocate for publisher needs internally, sharing market feedback to inform product innovation. What You’ll Do - Develop and execute strategic account plans to grow publisher revenue and engagement. - Provide expert guidance on platform capabilities, audience development, and monetization strategies. - Deliver proactive account management, resolving issues swiftly and ensuring a seamless experience. - Monitor performance metrics, report on KPIs, and recommend optimizations. - Stay ahead of industry trends and share best practices with clients and internal teams. What We’re Looking For - 2-5 years’ experience in digital media, programmatic advertising, or SaaS account management. - Proven success in building and growing client relationships, ideally with publishers or ad networks. - Strong analytical skills and comfort with data-driven decision-making. - Excellent communication and presentation abilities via email and video call. - Consultative approach, with a passion for solving complex challenges and delivering value. - Bachelor’s degree required, advanced degree a plus. What You’ll Get - The opportunity to make a measurable impact at scale—our platforms reach millions of users every month. - A collaborative, inclusive culture that values learning, authenticity, and generosity. - Competitive compensation, including salary, stock options, and comprehensive benefits. - Flexible work arrangements, unlimited PTO, and resources for professional growth. - Perks to support your well-being, including wellness programs, and learning stipends. About Us Disqus and Zeta are committed to building better communities and a better web. We celebrate diversity and are proud to be equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, marital status, veteran status, or disability status. BENEFITS & PERKS - Unlimited PTO - Excellent medical, dental, and vision coverage - Employee Equity - Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $70,000 - $80,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-RP1

• Responsible for growing Clear Touch business • Engage, drive interest and sell solutions to end users and reseller partners • Attend trade shows and conduct in person and online demonstrations • Develop and oversee customer relations campaigns • Participate in and improve upon in-house brand promotions • Engage with clients and follow up with prospects • Serve as the lead point of contact for all customer account management matters • Build and maintain strong client relationships • Negotiate contracts and close agreements to maximize profits • Ensure timely delivery of solutions according to customer needs • Communicate progress of monthly/quarterly initiatives to stakeholders • Develop new business with existing clients and identify areas of improvement to meet sales quotas • Forecast and track key account metrics • Manage budget and reach or exceed monthly quota • Prepare reports on account status • Collaborate with sales team to identify and grow opportunities • Assist with challenging client requests or issue escalations as needed • Attend events to promote company product

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of an Alliances Director at Coupa: We are seeking a highly motivated and experienced Partner Business Manager (PBM) to join our growing Partner Organization. This role is crucial for cultivating and expanding relationships with our partners, ensuring their success within the Coupa ecosystem, and driving new business growth for their practice. The ideal candidate will have a strong understanding of partner management, a passion for technology, and a proven ability to drive sales results in a fast-paced environment. What You'll Do: - Partner Business Management: Serve as the primary point of contact for sales to our partners, building strong, strategic relationships to drive satisfaction, brand awareness, and customer acquisition. - Go-to-Market & Business Development: Collaborate with our sales teams, partner Business managers and partners to define and execute joint business plans and GTM strategies, including co-marketing, sales enablement, account planning, and salesforce education to drive growth and adoption. - Internal & External Enablement: Build trust and alignment with Coupa account teams while enabling internal and external stakeholders on the value and offerings of the partner. - Performance & Revenue Tracking: Monitor partner performance and revenue contribution, analyze KPIs, and provide reporting and recommendations to internal stakeholders for optimization. - Operational & Financial Support: Support the Finance team in tracking and collecting partner revenue share, while coordinating with cross-functional teams to troubleshoot and resolve partner issues. - Strategy, Innovation & Insights: Gather partner feedback and conduct field and quarterly business reviews to ensure partners maximize contribution and GTM offerings. What You Will Bring to Coupa: - Education & Experience: Bachelor’s degree in Business, Marketing, Computer Science, or equivalent practical experience; 5+ years in partner management, sales, channel sales, or business development within a SaaS or tech environment. - Sales & Ecosystem Expertise: Proven track record of meeting revenue targets, with experience managing all partnerships and working within partner ecosystems. - Technical Acumen: Strong understanding of cloud platforms and enterprise software solutions. - Relationship Management: Demonstrated ability to build and sustain strong relationships with cross-functional teams and external stakeholders. - Communication & Execution: Excellent communication, presentation, and negotiation skills, with strong project management capabilities and attention to detail. - Tools & Independence: Comfortable working both independently and collaboratively in a fast-paced environment; experience with PRM/CRM tools like Salesforce is a plus. Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Meet Upside: We created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail—profit measurement, attribution, and incrementality—to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives. About the Role Upside is seeking a Retailer & Channel Partnerships Senior Director to lead the strategy, growth, and execution of our partner ecosystem—from merchant SaaS startups to the largest financial institutions and payment platforms. As a senior leader on the Business Development team, you will define and scale Upside’s merchant and channel partner strategy, cultivate executive-level relationships, structure and negotiate complex commercial agreements, and ensure partnerships deliver measurable growth. You will serve as the connective tissue across Sales, Product, Operations, and Marketing to bring high-impact partnerships from inception to full-scale execution. What You’ll Do Lead & Scale Channel Partnerships - Build and operationalize a scalable, one-to-many enablement strategy to accelerate merchant adoption of Upside’s Pay and marketplace products. - Drive meaningful merchant growth through channel and referral partnerships across POS platforms, processors, hardware providers, SaaS companies, and fintech partners. - Explore and execute marketplace and embedded distribution opportunities within SaaS ecosystems while maintaining strong unit economics. - Act as the voice of the merchant in all partner relationships. Own Strategy & Execution - Develop and execute a long-term partnership strategy aligned with Upside’s growth goals and vertical expansion. - Lead cross-functional deal teams to build operational plans for each partnership and manage execution end-to-end. - Establish performance metrics, monitor results, and ensure on-time, in-full delivery of contractual commitments. - Champion prioritization of initiatives that maximize holistic impact while balancing product and engineering investment. Structure & Negotiate Complex Deals - Structure and negotiate multi-year commercial agreements across fintech, merchant processing, and retail technology ecosystems. - Partner with Legal, Finance, Product, and Operations to deliver scalable, durable agreements that unlock long-term value. Represent Upside Externally - Serve as a senior external ambassador for Upside at industry forums, partner events, and merchant coalitions. - Position Upside as the leading incremental-profit platform for brick-and-mortar businesses. What You Bring - 10+ years of experience in business development, strategic partnerships, corporate strategy, management consulting, or related commercial leadership roles. - Deep experience negotiating complex commercial agreements and interpreting legal frameworks. - Strong background in financial services, payments, retail technology, or merchant processing ecosystems. - Experience working with ISVs, POS providers, processors, or SaaS platforms strongly preferred. - Proven program management capability—driving technical and business implementations across cross-functional teams. - Strong analytical and quantitative skills with a data-driven approach to decision-making. - Ability to operate effectively in a fast-paced, matrixed, high-growth environment. - Willingness to travel (approximately 10–40%). - MBA or advanced degree preferred. Location This hybrid role is based in our Austin, Chicago, DC or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside’s in-office policy over time. Compensation: The U.S. base salary range for this full-time position is $188,000 - $224,000 + bonus + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process. #LI-Hybrid #LI-CO1 Benefits: - Medical, dental, and vision coverage starting on Day 1 - Equity (ISOs) - 401(k) program - Family planning programs + paid parental leave - Physical fitness and wellness memberships - Emotional and mental health support programs - Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break - Flexible work environment - Lunch reimbursement for in-office employees - Employee Resource Groups - Learning and Development stipend - Transparent culture - Amazing mission! Diversity and Inclusion: Diversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here! If there's anything we can do to support a disability or special need during your application or interview process, please email accommodations@upside.com. This email is for accessibility accommodations only, it should not be used to submit job applications. Notice To Recruiters And Placement Agencies: This is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.