Medable's mission is to get effective therapies to patients faster. We provide an end-to-end, cloud-based platform with a flexible suite of tools that allows patients, healthcare providers, clinical research organizations and pharmaceutical sponsors to work together as a team in clinical trials. Our solutions enable more efficient clinical research, more effective healthcare delivery, and more accurate precision and predictive medicine. Our target audiences are patients, providers, principal investigators, and innovators who work in healthcare and life sciences. Our vision is to accelerate the path to human discovery and medical cures. We are passionate about driving innovation and empowering consumers. We are proactive, collaborative, self-motivated learners, committed, bold and tenacious. We are dedicated to making this world a healthier place. 1. Responsibilities - Drives operational leadership across the Clinical Implementation team, including new initiatives and operational change management. - Participate in providing input related to Sales to Service, Kick-Off, Solutions Overview, Specification Review, and Software Review. - Develop supporting documentation to streamline software design and configuration. - Leads and executes the end-to-end technical implementation of Medable’s products for customer accounts; including configuration and customization of Medable’s products, conducting technical testing, quality assurance, and troubleshooting. Serves as a platform expert. - Manages technical implementation releases, including timelines, technical milestones, and deliverables. Ensure projects are completed on time, within scope, and meet both technical and customer expectations. - Represents the voice of the customer within the product organization by providing actionable technical insights, feedback, and feature requests to Medable’s product development teams. - Collaborates closely with product teams to translate technical customer feedback into product enhancements and improvements. - Acts as the link between customers and Medable’s product development team. - Collaborate with product team to scope additional product features and product roadmap. - Uses in-depth knowledge of Medable’s products to provide technical guidance and support to internal team and clients. This includes creating and reviewing technical design documentation to ensure development is being built and tested according to technical standards. - Supports technical training and onboarding to customers to ensure successful product launches and adoption. - Effectively prioritizes own and workload of other team members. - Other duties as assigned. 2. Experience - 6+ years of technical experience in study design, technical implementation, product management, or a related role, or a combinations of education and experience. - Ability to understand and interpret clinical trial documentation such as protocols, clinical data models and other eClinical data collection instruments. - Demonstrated experience in interpretation of client requirements to prepare and document design specifications. - Experience in requirement gathering, analysis, solution design, development, testing and implementation of software. - In-depth expertise in clinical trial data management, regulatory compliance, and global study environments. - Advanced understanding of eCOA, ePRO, EDC and DCT with demonstrated success in high-stakes implementation projects. - Proven experience in client relations and interactions with clients at all levels. - Experience and proven ability to mentor and grow other members of the team. 3. Skills - Microsoft Word, PowerPoint, Excel. - Excellent verbal and written communication skills, negotiation skills and the ability to translate complex technical concepts into simple terms. - Strong technical understanding of SDLC. - Exceptional customer-facing and technical communication skills. - Proven ability to gather and articulate technical customer requirements. - Excellent technical project management and problem-solving abilities. - Proficiency in app publication process. - Git, Confluence, Postman, Terminal (command line). - Strong project management skills. - Technical aptitude and ability to learn software programs. - Strong interpersonal skills and leadership with the ability to grow others on the team. 4. Education, Certifications, Licenses - Bachelor's degree in Computer Science, Health Informatics, or related field. 5. Travel Requirements - As required. At Medable, we believe that our team of Medaballers is our greatest asset. That is why we are committed to your personal and professional well-being. Our rewards are more than just benefits - they demonstrate our commitment to providing an inclusive, healthy and rewarding experience for all our team members. Flexible Work - Remote from the start, we believe in a flexible employee experience Compensation - Competitive base salaries - Annual performance-based bonus - Stock options for employees, aligning personal achievements to Medable's success Health and Wellness - Comprehensive medical, dental, and vision insurance coverage - Carrot Fertility Program - Health Saving Accounts (HSA) and Flexible Spending Accounts (FSA) - Wellness program (Mental, Physical and Financial) Recognition - Peer-to-peer recognition program, celebrating achievements and milestones Community Involvement - Volunteer time off to support causes you care about Medable is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or would like to request an accommodation due to a disability, please contact us at hr@medable.com.

• Driving and managing deployment projects through completion and providing reports and status as necessary. • Coordinating with collocation vendors, internet service providers (ISPs), Account Managers, Network Infrastructure Engineers, IDMs and Logistics Coordinators. • Managing colo resources and associated projects for a set of geographic territories and become the site expert. • Contributing and participating in projects to improve internal processes. • Having exposure to DWDM and Datacenter environment, Tracking circuit, rack, IP, and power data in Akamai databases and maintaining accurate datacenter-specific information.

About Us AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future. We are looking for a Firewall Administrator to join our team in support of a program with our DoD customer. This is a temporary contract role anticipated through November 2026. Duties and Responsibilities: - Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications to all DLA enclaves. - Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required. - Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms. - Participate in the development, testing, and implementation of firewalls and proxy servers - Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs). - Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance. - Evaluate and recommend firewall solutions for technology refreshes. - Deploy and sustain new firewall solutions as prescribed by the government. - Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases. - Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services. - Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite. - Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense. - Provide firewall troubleshooting (24x7x365 on-call support) - Review and resolve automated firewall log issues as to threats or possible compromises. - Provide daily maintenance and support for all DLA Enterprise Boundary Defense systems including monitoring system and log files. - Review and resolve automated firewall log issues as to threats or possible compromises. - Notify appropriate personnel of possible threats or systems vulnerabilities. - Respond appropriately to reported or identified incidents in accordance with the Incident response plan. - CSP Security Posture Assessment: Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks). - Security Architecture Documentation, Design and Implementation: Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment. - Cloud Security Operations and Monitoring: Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution. - Audit, Compliance and Governance: Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions. - Training and Knowledge Transfer: Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management. Required Skills, Qualifications and Experience: - Five (5) years relevant experience to include: - Must have working knowledge and understanding of CheckPoint firewalls to include versions R80.40 and R81.10 and industry standard network environments to include firewall and security hardware/software. Must have knowledge and understanding of Information Assurance Best Practices. - Must have in depth knowledge of LAN and WAN operations, understanding of how to use Incident Ticket Tracking systems for inputting incident tickets and creating work orders along with a comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies to include, but not limited to, IA standards. - Must have hands-on experience with the installation, configuration, and day-to-day sustainment of network equipment, to include but not limited to firewalls, proxy servers, cloud services and other network appliances. - Required Clearance: DoD Top Secret - Required Certifications: - IAT Level II certification or higher (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP. - Computing Environment (One of the following): CCSA, CCSE or CCSM - Location: - This is a remote position that may require up to 25% travel, both CONUS and OCONUS. Candidates must have a valid US Passport, or the ability to obtain one quickly. Preferred Qualifications: - One of the following is preferred, but not required: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+ At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally. - 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it. - Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact. - 401(k) with Match: We match 3% of your contributions with immediate vesting. - Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents. - Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs. - Parental Leave: 15 days of fully paid leave for new parents, because family matters. - Military Differential Pay: We bridge the gap for employees on active duty, so they don’t take a financial hit while serving. - Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right. - Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create. At AGE, you’ll do work that matters, supported by a company that delivers for its people.

• Support Hardware Installations • Work with HVAC service providers to deploy Monaire hardware in buildings • Guide contractors through installation of sensors, thermostats, gateways, and controllers using the Monaire app • Verify systems are installed correctly and communicating with the Monaire platform • Help resolve installation issues during early deployments • Train Service Providers • Deliver in-person training for HVAC technicians and service teams • Teach installation workflows and troubleshooting processes • Help contractors become confident installing Monaire systems independently • Act as a Product Expert • Answer technical questions from service providers • Help diagnose hardware, connectivity, or configuration issues • Work with Monaire engineering to resolve field issues • Identify recurring installation problems and improve documentation • Improve Deployment Workflows • Provide feedback from the field to improve Monaire hardware and software • Help simplify installation processes and training materials • Work closely with product and engineering teams to improve contractor experience