This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Our organization is continuing to grow our remote team and is seeking individuals who thrive assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services. This role is ideal for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team. - Support clients by organizing and coordinating customized service arrangements - Research and review available options to match client needs and preferences - Secure and verify reservations to ensure details are accurate - Maintain professional communication through phone and email - Assist with schedule updates, adjustments, and general service inquiries - Keep client information and documentation organized and up to date - Participate in training sessions Qualifications - Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain - Must be at least 18 years of age - Strong written and verbal communication skills in English - Reliable internet access and smartphone (computer highly recommended) - Previous customer service experience is beneficial but not required Benefits - Fully remote setting - Flexible scheduling - Ongoing training and learning resources - Supportive team culture Company Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring an Asset Transfer Specialist. The Asset Transfer Specialist manages the conversion process for employer-sponsored retirement plans. This role will oversee the transition of plan assets, participant data, and investment mapping. This role requires high-level project management to ensure the plan assets transfer timely and satisfies all statutory guidelines. - Assist plan sponsors with asset transfer process for plans conversions, acting as the primary liaison between the plan sponsor (employer), prior recordkeeper, new recordkeeper, and internal teams. - Execute asset transfers between recordkeepers and/or brokerage firms and ensure participant census data is accurately mapped from the prior provider's system to the new platform. - Review and draft required notices to comply with ERISA and IRS standards. - Coordinate the transfer timeline to ensure all deadlines are met to minimize disruption to the client. - Partner with investment advisors to facilitate fund-to-fund mapping, ensuring that assets are moved into the correct new investment vehicles upon arrival. - Identify and resolve systemic transfer-related issues at the plan level. - Provide assistance with other ongoing projects as needed, supporting the team and helping to ensure smooth operations. Qualifications - Bachelor’s degree - Excellent written and verbal communication skills and customer service skills - Ability to maintain confidential information - Superior organizational skills - Proficiency with MS Excel and MS Word - Flexibility, adaptability, and ability to multi-task - Clean background check - Strong project management and analytical skills with the ability to manage multiple large-scale plan migrations simultaneously Requirements - Base Salary $50,000-$65,000 - Hourly, non-exempt - Medical, dental, disability, and life insurance - Paid time off - 401(k) plan with employer match Work Location/Hours - Work from home - Must work from USA and be authorized to work for any US employer - We will supply all necessary computer equipment - 40-hour work week, Monday-Friday

• Design and implement cloud-native database infrastructure using Terraform /Ansible to provision managed DB instances in multi-clouds (RDS/Azure DB /Cloud SQL) and self-managed clusters • Automate Configuration Management, security hardening, and patching of database instances across all environments. Automate workflows to reduce manual effort and improve reliability. • Develop internal tools and scripts (Python/Bash) to enable production support teams to manage their own database instances and environments safely. • Integrate advanced observability platforms (Dynatrace, CloudWatch) with AIOps tools to establish SLOs and train models for anomaly detection and proactive forecasting of database degradation like predicting slow queries or imminent connection pool exhaustion). • Design, deploy, and govern AI-powered agents (using Azure Copilot /AWS Bedrock) to achieve autonomous self-healing capabilities and automated resource management. • Implement advanced monitoring (CloudWatch, Dynatrace) for key database metrics (SLIs/SLOs) like latency, throughput, error rates, and connection pools. Develop and train predictive ML models to analyze historical telemetry and forecast potential system outages or performance bottlenecks and configure proactive monitoring and alerting for critical services. • Execute backup strategies and validate recovery procedures using Rubrik and Perform restores as needed • Work closely with application operations / Production support teams to troubleshoot issues on database layer (performance, locks, schema) and the platform layer (multi-cloud /middleware /network, resource limits) to find the root causes • Lead incident response and root cause analysis (RCA) for database outages, performance degradations, and data integrity issues. Collaborate with DBAs and application teams for root cause analysis. • Implement AI tools to perform real-time Root Cause Analysis (RCA), correlate complex event data (logs, metrics) and auto-generate runbooks • Define and automate scaling strategies (read replicas, sharding, auto-scaling) based on predicted load and business growth. Provide input for capacity planning and resource optimization. • Implement cost management policies, including rightsizing instances, managing storage tiers, and defining lifecycle rules for backups and snapshots. • Support DBA teams in performance tuning initiatives. • Implement robust secrets management solutions (AWS Secrets Manager, HashiCorp Vault) for database credentials, ensuring applications retrieve secrets securely at runtime. • Ensure database environments meet regulatory requirements (PCI, HIPAA, GDPR) through encryption-at-rest and in-transit, audit logging, and automated compliance checks. • Define and enforce least-privilege access policies (IAM roles, service accounts) for databases. • Implement encryption and data masking policies as directed. • Manage security and compliance by utilizing AI agents to detect configuration drift and auto-generate compliant updates for IAM, network, and security policies.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are hiring an Operations Manager, Property & Projects to help keep work moving across multiple operational priorities. This role will support project execution, property-related coordination, process consistency, and day-to-day accountability. The ideal candidate is highly organized, proactive, and comfortable working across several moving parts at once. This person will play a key role in helping teams stay aligned, surfacing risks early, and improving execution across the business. We welcome remote applicants who are excited to establish a longer-term presence in Chattanooga. Responsibilities - Coordinate operational workflows tied to projects, properties, and team follow-through - Track progress, timelines, open items, and execution priorities across workstreams - Help improve communication between internal stakeholders and external partners - Support process consistency across recurring tasks and operational activities - Escalate delays, risks, and unresolved issues in a timely manner - Assist with performance tracking, reporting updates, and operational documentation - Help maintain SOPs, trackers, and workflow tools used across the business - Partner with leadership to improve day-to-day execution and accountability What Success Looks Like - Priorities are tracked clearly and followed through consistently - Teams have better visibility into what needs attention and what is behind schedule - Project and property workflows are more organized and reliable - Operational issues are identified early and handled proactively - Communication improves across teams, vendors, and stakeholders Qualifications - Experience in operations, project coordination, property management, or a related field - Strong organizational skills and attention to detail - Ability to manage multiple deadlines and competing priorities - Experience using spreadsheets, trackers, and workflow systems - Strong communication and follow-up habits - Real estate or service operations experience preferred - Open to relocating to Chattanooga within year 1 (not required upfront) Compensation - Base salary of $90,000 annually, plus performance-based incentives - Total annual earnings potential of $130,000 to $180,000 - Flexible schedule - Employee assistance program - Professional development support - Referral program - Opportunity for transition into a full-time permanent role based on performance - Comprehensive benefits package including medical, dental, vision, 401(k), paid time off, paid holidays, and additional company-sponsored benefits