Role Description - Own the post-sales relationship for a portfolio of 15 - 20 large fashion brands and retailers, serving as their primary point of contact. - Lead structured onboarding to get new clients live quickly and drive early adoption. - Conduct regular check-ins and business reviews to track client health, celebrate wins, and surface new opportunities. - Proactively monitor account signals to identify churn risks early and take action before issues escalate. - Spot and develop upsell and expansion opportunities, partnering with the sales team to grow account value. - Collect and synthesize customer feedback, acting as the client's voice internally to inform product direction. - Contribute to scalable CS processes, playbooks, and resources as we grow. Qualifications - 2-4 years of experience in Customer Success, Account Management, or a client-facing role - ideally at a B2B SaaS company or Creative Agency. - A natural communicator who is warm, professional, and confident managing senior stakeholders at large brands. - Commercially minded - you understand the link between customer health and revenue, and you're comfortable identifying upsell opportunities. - Highly organized with the ability to manage multiple accounts and competing priorities without dropping the ball. - A problem-solver who takes ownership and doesn't wait to be told what to do. - Fluency in German and English is required. - Experience in or genuine enthusiasm for fashion, retail, or creative industries. Requirements - Familiarity with Adobe Suite (Photoshop, Illustrator, etc.) is a bonus. - Familiarity with AI or creative tech products. Benefits - Work with some of the world's most exciting fashion brands at the frontier of AI-driven content creation. - Meaningful ownership and influence - you'll shape how CS works at Graswald AI from the ground up. - Competitive compensation. - A small, high-functioning team that moves fast. - Backed by leading investors and on a clear path to Series A.

• Serve as the primary point of contact and advocate for assigned customers. • Collaborate with the Sales team to ensure a seamless and customer-focused sales, orientation, and launch engagement process. • Cultivate strong relationships with customer stakeholders, up to the C-level executives. • Develop a deep understanding of each customer’s identity and access governance landscape and their unique business challenges, providing expert advice on potential solutions leveraging the Saviynt product suite. • Build and maintain trusting relationships with customers and executive sponsors to drive product adoption and ensure they achieve full business value from their Saviynt investment. • Partner effectively with internal Saviynt teams, including Product Development and Support, to align product roadmaps and support activities with the customer's business case and strategic objectives. • Represent the voice of the customer in internal prioritization processes, advocating for their needs and ensuring their perspective is considered. • Proactively prepare for critical customer events such as go-lives and product releases, ensuring smooth transitions and minimizing potential disruptions. • Develop and maintain comprehensive success plans for each customer within your portfolio, outlining key objectives and strategies for achieving them. • Develop and diligently monitor key performance indicators (KPIs) related to customer success, conducting regular business reviews to identify necessary corrective actions and ensure progress towards goals. • Monitor and analyze customer utilization trends, providing proactive recommendations based on identified risks and the evolving needs of our customers. • Plan and deliver educational initiatives for customers on new product features and releases, maximizing their understanding and adoption of new capabilities. • Aware of the renewal pipeline for your assigned customers, identifying and mitigating potential at-risk accounts to ensure successful and timely renewals. • Contribute to transformation and process improvement initiatives across the organization, enhancing efficiency and effectiveness in our customer engagement strategies.

Unfetter Your Potential: Exclusive Remote Sales Career Step into a career where your ambition sets the ceiling. Beacon National Agency, a celebrated Inc. 5000 award-winning leader in financial services, is looking for highly motivated Inside Sales Consultants. If you're a self-starter who thrives in a flexible, home-based environment and is driven to help clients build their financial legacy, this is your chance to thrive. This is more than a sales job, it's an opportunity to become a trusted advisor, guiding individuals toward their financial goals from the comfort of your own space. Your Mission: Cultivating Client Success As an Inside Sales Consultant, you won't be bogged down with cold calls. We provide you with a constant stream of pre-qualified prospects. Your focus will be on authentic connection, understanding each client's unique financial landscape and presenting customized solutions. What You'll Master: - Connect & Consult: Forge meaningful relationships with clients through personalized virtual meetings. - Assess & Advise: Analyze financial aspirations and recommend bespoke strategies using products like Life Insurance, Annuities, and IUL. - Illustrate & Inspire: Deliver dynamic and persuasive presentations via video or phone. - Navigate & Nurture: Guide clients seamlessly through the entire process, from initial conversation to successful enrollment. Why Partner with Beacon National Agency? - Limitless Earning Potential: Your effort directly correlates to your income with our uncapped commission structure. - Ultimate Autonomy: Design a work schedule that aligns with your life, not the other way around. - Curated Leads: Focus on closing deals and advising clients, as all leads are vetted and provided to you. - Elite Training & Mentorship: Gain a competitive edge with our comprehensive digital tools and guidance from industry veterans. - Comprehensive Wellness Access: Unlock the opportunity for life insurance and a full-featured healthcare exchange. - Exclusive Incentives: Top performers are rewarded with luxurious, all-inclusive incentive trips to breathtaking destinations. Please note: This is a 1099 independent contractor, commission-only role. Your drive and performance are the sole determinants of your success. Ready to seize command of your professional destiny and build a lucrative career on your own terms? Join the Beacon National Agency team today.

Are you ready for your next sales challenge? We're seeking ambitious, self-motivated individuals to join our fast-growing team as Sales Representative on a remote basis. Whether you're an experienced sales professional or just starting your career, this opportunity offers the flexibility of working from home, unlimited earning potential, and comprehensive training to position you for success. What You'll Do: - Engage with pre-qualified leads - no cold calling required - Build strong relationships with clients through phone and video conferencing - Present customized financial solutions (Life Insurance, IULs, Annuities) - Guide prospects through the complete sales process from introduction to close - Deliver compelling virtual presentations that clearly communicate value - Maintain accurate records and optimize workflows using CRM platforms What We Offer: - Fully remote position - eliminate commuting and create your ideal workspace - Uncapped commission structure - earnings directly reflect your performance - 1099 contractor status - flexibility to manage your own schedule - Professional training program - succeed regardless of prior sales experience - Collaborative team environment with dedicated mentorship opportunities Ideal Candidates: - Exceptional communicators with genuine interest in helping clients succeed - Self-directed professionals with strong goal orientation and learning mindset - Individuals motivated by performance-based compensation and career advancement Take the first step toward a flexible, rewarding career in sales. Apply today and begin building your professional future on your terms.