This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is actively hiring to support families and individuals across the United States in accessing important supplemental benefit programs. This mission-driven, remote-first opportunity offers meaningful work, professional development, and long-term income potential. Whether you are early in your career or exploring a new direction, this role provides the opportunity to make a real impact while building valuable experience and growth. - Conduct scheduled virtual consultations with clients to assess their needs - Guide individuals and families through benefit options and enrollment processes with clarity and professionalism - Maintain accurate client records and follow-up communication - Deliver a high level of service while building long-term client relationships - Participate in ongoing training sessions, professional development, and team meetings Qualifications - Strong communicators with a client-focused mindset - Self-motivated individuals who are organized and able to work independently - Professionals comfortable using Zoom and digital communication tools - Candidates with customer service, consulting, or sales experience (helpful but not required) - Growth-minded professionals who value coaching and mentorship Requirements - Must be authorized to work in the United States - Reliable internet connection - Windows-based laptop or desktop computer with webcam capability Benefits - 100% remote work environment — work from anywhere in the United States - Flexible scheduling that allows you to manage your workday independently - Pre-qualified client appointments provided — no cold outreach required - Long-term income potential through vested renewals - Paid training and ongoing professional development - Supportive and collaborative team environment - Leadership development and advancement opportunities for high performers Company Description For more than 70 years, AO Globe Life has been a trusted provider of supplemental benefits to working-class families across the United States. The organization proudly serves union members, veterans, credit union clients, and associations nationwide—delivering programs that help families protect their financial futures. With a growing remote-first workforce, AO Globe Life continues to create meaningful career opportunities for professionals who want to make a difference while building long-term success. Ready to build a career that combines flexibility, purpose, and growth? Apply today and start making an impact from home.

• Work alongside customers during the onboarding process, understanding their needs and guiding them through onboarding best practices • Lead personalized training sessions and create resources to empower users to leverage New Relic solutions • Design and execute Mutual Activity Plans tied to Value/Outcomes • Contribute valuable information for business reviews and identify successes, challenges, and growth opportunities • Engage proactively with customers to mitigate churn risks and demonstrate ongoing value • Build strong connections with technical stakeholders • Keep users informed about new features and enhancements and provide refresher training • Work with sales to identify and develop expansion opportunities using success stories • Quantify the impact of New Relic's solutions on their business

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Customer Success Manager at GC AI, you aren't just a point of contact; you are a strategic advisor. You will be responsible for the two most critical phases of the customer lifecycle: - Onboarding - Renewals You will lead the charge in deploying GC AI across organizations of all sizes, from agile startups to massive global enterprises, while managing the commercial health of our largest accounts through data-driven renewal strategies. What You'll Do - Strategic Onboarding: Lead end-to-end implementation for new teams, tailoring your approach to the specific needs of small legal pods and expansive enterprise departments alike. - Renewal Management: Own the commercial renewal process for enterprise accounts, using financial modeling to demonstrate ROI and secure long-term partnerships. - Relationship Architecture: Build deep, lasting relationships with General Counsels and Legal Ops leaders, becoming their trusted advocate within GC AI. - Product Advocacy: Act as a bridge between your customers and our product team, translating user feedback into actionable insights for our roadmap. - Platform Training: Deliver world-class presentations and live demos that make complex AI technology accessible and exciting for legal professionals. Impact You'll Have - Accelerate Time-to-Value: Ensure new users are proficient and seeing results within days, not months. - Drive Net Retention: Maintain high renewal rates by proactively identifying risks and expansion opportunities within your book of business. - Scale the Culture: Embody our "customer obsession" principle, ensuring every legal team feels supported and heard. Qualifications - 3+ years in a CSM, Account Management, or Implementation role, preferably in B2B SaaS. - Ability to command a room (or a Zoom) and explain complex technical concepts with clarity and wit. - Comfortable with financial modeling and data analysis to build compelling business cases for renewals and expansions. - A natural curiosity for AI and the ability to troubleshoot and navigate technical platforms with ease. - The ability to hear what a customer isn't saying and address their core pain points effectively. The Mindset - You don't just "manage accounts"; you build a community of champions. - You take full responsibility for the health of your accounts and don't wait for direction to solve a problem. - You thrive when the path isn't paved, finding creative ways to overcome adoption hurdles. - You are energized by a fast-paced environment where your impact is immediate and visible. Benefits - Work directly with the founding team at a pivotal moment in our Series B journey. - Competitive base salary, meaningful equity, and excellent benefits. - A clear path for growth in an expanding company that values 1% improvement every day.

Pay Rate $71,070.00 per year to $80,855 per year Telecommute Status Remote with Travel Announcement PRIDE Industries is a fast-paced company with a mission: To Create Jobs for People with Disabilities while providing high quality, value-added solutions to our nationwide customers. We are currently recruiting to fill the following position: Job Description PRIDE Industries Job Description   Job:  Regional Customer Program Manager Job Code:  AA434 PR-Reg Customer Prgrm Mgr HR Title Group: Distribution and Production Salary Grade: E15 FLSA Status:  Exempt Approval Date:  February 2026 SUPERVISES: There are direct reports with this position. POSITION SUMMARY: Under minimal supervision, the Regional Customer Program Manager oversees the development, growth and retention of the customer account relationship using company project controls, available staff, and resources. Employees of this job class manage employees in multiple locations, ensures account/program development through a greater level of customer care and provides budget analysis and guidance to management on servicing. This position requires strong internal and external relationship management skills, knowledge of business administration, project management, budgeting, planning, resource management, and the ability to direct staff to meet organizational goals and objectives. TYPICAL DUTIES: 1. *Develop and maintain strong relationships with customers to understand their needs and ensure a successful service experience.2. *Supervises employees and ensures a competent, motivated team through hiring, training, development, counseling and review of employee performance.3. *Organizes, plans, and manages a team of delivery account managers to meet and exceed customer account objectives and service levels.4. *Manages the implementation of department policies and procedures, and partners with internal and external customers in establishing documentation, tools, and processes to promote customer satisfaction.5. *Manage service provider partners, monitor their performance, and work collaboratively to address any issues.6. *Organize and lead the launch of new service deployments within assigned region, serving as the primary point of contact for customers and service providers.7. *Work closely with Senior Leadership to collaborate and align on customer messaging and expectations and serve as customer escalation point to resolve concerns as necessary.8. *Prepare regular progress reports and forecasts for management and customers using account metrics.9. *Ensures that organizational policies and procedures are followed.10. *Conducts and participates in a wide variety of meetings with staff, customer, and management to exchange critical information.11. Performs other duties and special projects as assigned. * Denotes Essential Job Function MINIMUM QUALIFICATIONS: • Five or more years of experience in Sales, Program/Account Management, or Customer Service, including at least three years in a supervisory or management role;• Computer literacy, including skills to use ERP and CRM databases, presentation, Internet, spreadsheet, and word processing applications;• Supervisory skills to hire qualified employees, provide for their professional development, administer performance management and disciplinary processes effectively, and address employee relations appropriately;• Ability to effectively supervise and develop assigned team to meet production/service goals while adhering to safety policies and rules;• Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by senior management, customers and/or employees;• Demonstrated leadership, organizational, reasoning, problem solving and analytical and exceptional customer service skills;• Human relation skills to build effective relationships with team, customers and public;• Advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;• Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;• Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;• Ability to establish priorities and solve a wide range of business, operational and strategic management problems;• Flexibility to respond to changing work priorities and handle numerous projects at the same time. EDUCATION REQUIREMENTS: Bachelors Business Administration or related fieldA comparable combination of formal education and work experience will be considered. CERTIFICATES OR LICENSES REQUIRED:  The following licenses or certificates may be required depending on local, state and/or contract requirements:Valid Driver's License PHYSICAL REQUIREMENTS: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance: •Viewing computer screen/monitor•Utilizing keyboard•Answering phone/making calls WORK ENVIRONMENT: Work is performed primarily in a normal business office environment with some work performed in industrial workplaces. Up to 50% travel is required. Employees may be required to work in excess of 8 hours in a day and/or 40 hours per week. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor’s instructions and to perform the tasks requested by their supervisors. At PRIDE, we make a difference in the lives of many, one job at a time. How to Apply Ready to make an impact? Join an organization where business meets purpose, and every role contributes to a greater mission. Apply today at PRIDE Careers and be part of something meaningful. Learn more about who we are and what we stand for at www.prideindustries.com. PRIDE Industries is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other characteristic protected by law. Thank you for considering a career with us—we look forward to connecting with you!